1. Motivating Job Performance
Chapter 13
Motivating Job Performance

2. Motivating a Diverse Workplace
Flexible Work Schedules
Flextime
Permanent part-time
Job sharing
• Family Support Services
The 1993 Family and Medical Leave Act

3. Balancing Family, Career, and Productivity
Norsk Hydro
Balancing Family, Career, and Productivity

4. Managing Diversity Self-actualization Robert Lopatin Needs
Esteem Needs
Love Needs
Safety Needs
Physiological Needs

5. Culturally Adapting Self-Managed Teams in Mexico
The Global Manager
Culturally Adapting Self-Managed Teams in Mexico
                           
               

6. Goal Setting
Defined as the process of improving individual or group job performance with formally stated objectives, deadlines, or quality standards.
Goal effectiveness is enhanced by specificity, difficulty, and participation
Participation in the goal setting process gives personal ownership of the goal
Goals direct attention to a specific target, encourage effort, encourage persistence, foster the creation of strategies and action plans
Must have adequate and thorough feedback to achieve goals

7. Herzberg’s Two Factor Theory
Satisfied Employee
Motivated from within to work harder.
Experiences Satisfiers:
Opportunity for achievement
Receive recognition
Promotion possibilities
Work itself is the key to satisfaction and motivation.

8. Herzberg’s Two Factor Theory
Dissatisfied Employee
Is not self-motivated
Experiences Dissatisfiers:
Complains about job context
Unhappy with administration
Salary problems
Personal Problems
Need to either be challenged or find a new line of work.

9. Goal Setting
Defined as the process of improving individual or group job performance with formally stated objectives, deadlines, or quality standards.
Goal effectiveness is enhanced by specificity, difficulty, and participation
Participation in the goal setting process gives personal ownership of the goal
Goals direct attention to a specific target, encourage effort, encourage persistence, foster the creation of strategies and action plans
Must have adequate and thorough feedback to achieve goals

10. Motivating a Diverse Workplace
Flexible Work Schedules
Flextime
Permanent part-time
Job sharing
• Family Support Services
The 1993 Family and Medical Leave Act