1. Rachel Cox, Learner Support Manager Helen Gray, Safeguarding and Welfare Manager

2. Task… Additional Learning Support Safeguarding & Welfare Team
Learner Support, Safeguarding & Welfare
The key facts…
Additional Learning Support
Safeguarding & Welfare Team
Safety & Engagement Team
College Nurse & Counselling Service
Student Services Finance
UPAY
Brief overview of the Support services available to your son/daughter at college
Rachel – Learner Support Manager (Voc eve)
Helen – Safeguarding and Welfare (A Level eve)
Work closely within the same Learner Services team.

3. Task… Additional Learning Support Study Zone – visit for:
The key facts…
Study Zone – visit for:
Supported Study
Study skills support
One to one guidance
Group study space
Support for students who have a specific learning difficulty, e.g. dyslexia, dyspraxia, ADHD
Exam Access Arrangements
Support related to studies. Various locations around college (LRC, workzones). Have a study zone for group or 1:1 guidance.

4. Safety and Wellbeing – high on the college agenda.
Trained Safeguarding Team within College. Important that you are aware you can contact, as well as students. If you ever need to contact college, ring the general switchboard and ask for the Safeguarding Team – but can or text.
If a student is affected by something in or outside of college then we want to be aware and offer help/support if needed. It may be the team can offer support through college or refer to external agencies.

5. Intro to Polly and Paula
Intro to Polly and Paula. Started at college last year, maintain a safe and welcoming presence, particularly within the public areas.
Support students if they aren’t happy, get lost, having troubles within their peer group etc.

6. Nurse in college – nearly 9 years.

7. Task… Child and Vulnerable Adult Protection Behaviour
Student Policies
The key facts…
Child and Vulnerable Adult Protection
Behaviour
Student Disciplinary
Stop & Search
Drugs and Alcohol
Student Medication

8. Task… For ALL 16-18 students Full Time Subsidised Term Bus Passes
Financial Support
The key facts…
For ALL students Full Time
Subsidised Term Bus Passes
FREE Breakfast (before 8.45am)
College Bursary (total household income under £30,000)
Free Term Bus Passes
Free Kit/Equipment
Discretionary Support
Free College Meals (subject to entitlement to certain benefits)
During the year we may be able to help with additional costs/substantial trips depending on our budget.
Term passes are renewed each term e.g. Christmas & Easter. If unsure if your student has the right pass or service then we can check.

9. Task… UPAY Load onsite with cash or credit/debit cards
The key facts…
Load onsite with cash or credit/debit cards
Students load online using UPAY account
Parents load online as guest top up
Loading machines in the refectory – will take coins (10p and above), all notes and also has a chip & pin facility. In the first couple of weeks of term, it is expected to be very busy, so where possible it would be better, quicker and more efficient to use UPAY.
If using the cash loader, try to avoid busy times e.g. lunchtimes and try to load up once a week. Pick a time when other students are in class and it is not busy.

11. Task… If possible phone ahead/pre-arrange meeting
Visiting College
The key facts…
If possible phone ahead/pre-arrange meeting
Sign in at Reception as a visitor