1. Leadership & Change Management:
An Essential Ingredient in Responding Effectively to Economic Challenges
December 8, 2008

2. Presentation Slide Area
Attendee List
Chat Room
Presentation Slide Area
Moderator:
There are 4 areas that I would like to call to your attention:
The first is the presentation slide area, it’s where the main content for the webinar will appear and it will be the main focus of your attention throughout the webinar.
The second is the attendee list, it’s located on the top left of your screen and it displays a list of all attendees to this webinar.
The third is the chat room, also at the left of the screen, directly below the attendee list, it allows you to ask questions, or make comments during the webinar. We are using a ONE WAY conference call for the audio portion of this webinar – you can hear the presenters, but they cannot hear you. Due to the large number of attendees, and to control background noise and interruptions, we’re going to rely on this CHAT feature to solicit your questions throughout the session. Those attending with a group will want to designate a “scribe” to represent your group by entering questions as they occur ANYTIME throughout the session. Your questions are automatically transmitted to the presenters and will be answered during dedicated question and answer periods.
The fourth is the “Meeting” menu located at the top left of your monitor. Once you click the “Meeting” menu, you will be presented with a few options to choose from. The only option I want to point out to you is the “Full Screen” option. If you feel the size of the room is too small or if it is difficult for you to read the text, I suggest you switch to Full Screen mode. Depending on the size of your monitor, this will increase the size of the webinar room so that images will appear larger.

3. Submitting Questions
Enter questions into the Chat Room (located in lower left corner of the virtual classroom).
To submit a question, type the question in the text box and click the arrow button.
To send questions to the Presenter only (not to Everyone), select Presenter from the drop- down menu before clicking the arrow button.
Questions will be answered at appropriate times during the presentation.
Chat Room
Arrow Button
Drop-Down Menu
OPEN CHAT Slide
Moderator:
If you would like to submit a question during the question and answer portion of the presentation, please enter that question into the chat room. The chat room is located in the lower left portion of the virtual classroom.
To submit a question, type the question in the text box and click the arrow button to submit.
Note that by default, your question will be sent to Everyone viewing the presentation. If you would like to send your question to the Presenter only, please select Presenter from the drop-down menu below the text box before clicking the arrow button to submit.
Again, please be sure to enter your questions at ANYTIME throughout our session. We’ll make time to answer as many of them as possible at the end of today’s presentation.
(ADVANCE SLIDE)
Text Box

4. Raising Your Hand
Drop Down Arrow
Attendee List
Mouse over and left click the drop down arrow at the top right of the “Attendee List”
Select “I have a question”
? Icon will appear and your name will be called
When directed, press *1 on your phone’s keypad and record your name
To indicate that you’d like to be called upon to ask a question over the phone, you’ll mouse over and left click the drop down arrow to the top right of the Attendee List.
Once you’ve left clicked, you’ll notice a few selections you can choose from. To “raise your hand” select the “I have a questions” option.
Once you select that option, a ? Icon will appear to the right of your name. We’ll be monitoring this area and will call on you to ask your question. When we call on you, you’ll need to press *1 on your phone’s keypad and record your name. After you’ve recorded your name, the operator will unmute your line.

5. Practice
In the chat room, please type the name of your organization, your location, and how many people are attending with you today.
In order to get an idea of who is attending this webinar with us today, and to give you a chance to practice using the Chat Feature, please type the name of your organization, your location, and how many people are attending with you today in the Chat Room, and then click the Arrow button to submit your entry.
(NOTE: Wait for responses to begin appearing in presenter chat, acknowledge some of those responses, and transition to the next slide.)

6. Access to Webinar Materials
Webinar Resources:
Recordings available within 2 business days after the event.
All resources are posted under the…
Moderator: (Public Webinar)
Please note that all webinar resources, such as the PPT, recording, transcript and any handouts used during the webinar will be available for download from your “My Events” page. When you initially log into your W31 account, your “My Events” page will be the first page you’re taken to. The recording and transcript will be available within 2 business days after the session concludes while the PPT and any handouts will be posted before the session begins.
To access the recording or any resource associated with the recording, like the PPT or handouts, simply mouse over and left click the “View Resources” link to the right of the session title to download or view those files.
(ADVANCE SLIDE)

7. Presenters Moderator: Expert Panel:
Eileen Walsh, Chief Learning Officer, US Department of Labor, ETA
Expert Panel:
Rick Maher, CEO Maher & Maher
Ed Morrison, Economic Policy Advisor, Purdue University, Center for Regional Development

8. Agenda/Objectives Welcome Introduce Panel of Experts
Webinar Goals
Transformation: Background & Current Environment
Introduce Panel of Experts
Rick Maher, CEO Maher & Maher
Ed Morrison, Economic Policy Advisor, Purdue University, Center for Regional Development
Build Understanding of Your Forum Team’s Needs
Polling & Discussion
Self-Assessment
Ongoing ETA Technical Assistance
Next Steps/Q&A

9. Welcome: Goals
Understand your Team’s progress in implementing strategic action plans
Hear from you what assistance you need to continue transformation efforts
Provide TA Opportunity: Change Management & Leadership
Eileen Walsh

10. Transformation: Background
How can the public workforce system be a leader and catalyst in meeting the needs of workers and employers within regional economies and keep America successful in the global marketplace?
Eileen Walsh

11. Transformation: Background
Transformational Forums
Seattle, Chicago, & Baltimore
55 participating teams from 40+ states
Strategic Action Plans
Technical Assistance Themes Identified
Leadership & Change Management

12. Transformation in the Current Environment
Current economic conditions are creating unique challenges and opportunities for workforce system leaders across the country with the rise in unemployment and increased demand for workforce system services.
Over the last 12 months:
Unemployed persons increased by 3.1 million
Unemployment rose by 2.0 %
(Bureau of Labor Statistics, December 5, 2008)
Eileen Walsh

13. Expert Panel Introduction
Rick Maher,
CEO Maher & Maher
Rick Maher

14. Expert Panel Introduction
Newton, Iowa:
May 2005: Proposed Maytag sale.
March 2006: Whirlpool approved as buyer.
May 2006: Whirlpool announces all Maytag facilities in Newton will close by end of 2007.
1,900 local Maytag jobs lost.
Rick Maher

15. Expert Panel Introduction
Rick Maher

16. Expert Panel Introduction
Rick Maher
 (Photos by Mark Kegan for The New York Times, November 1, 2008)

17. Expert Panel Introduction
Ed Morrison,
Economic Policy Advisor, Purdue University, Center for Regional Development
Ed Morrison

18. Idaho Workforce Development Strategy Session

19. Build Understanding of Your Technical Assistance Needs
What technical assistance can help progress your transformation efforts?
Who can benefit from targeted technical assistance?
Eileen Walsh

20. Polling & Discussion Series of 4 polling questions
Each participant please answer question
Raise “Hand” or dial *1 to discuss answer in more detail
Panel of experts will address question & suggest a possible course of action
Eileen Walsh

21. Polling & Discussion How would you describe the current state
of your team’s efforts?
We have an action plan & we are actively executing it
We have an action plan, but we are facing challenges or getting stuck
We have a partial action plan, but gaps are keeping us from moving forward
We do not have an action plan
Eileen Walsh

22. Polling & Discussion How has the economic downturn impacted
your team’s progress in achieving its goals?
Greatly increased urgency & accelerated progress
Somewhat increased urgency & accelerated progress
No impact
Somewhat reduced urgency & slowed progress or distracted us from our goals
Greatly reduced urgency & slowed progress or distracted us from our goals
Eileen Walsh: Please raise your hand to describe the type of pressures you are currently facing-limit to 3 responses.

23. Polling & Discussion
How would you describe the status of your team’s “future vision”?
Our team has articulated a clear vision that is understood & shared throughout the workforce system
Our team has articulated a vision, but it is not clearly understood or shared
Our team is still in the process of developing the vision
Our team’s vision is shifting as a result of current economic pressures or other factors
Eileen Walsh: Please raise your hand to discuss why your progress has accelerated or slowed—limit to 3 responses. 

24. Polling & Discussion
How would you describe the status & level of your team’s participation & engagement?
All critical partners are at the table & actively engaged
Most critical partners are at the table & engaged, but some are not or are reluctant to come to the table
We do not have a solid team; membership is constantly shifting
Our partners are not at the table & engaged
Eileen Walsh

25. Self-Assessment 
Complete On-Line Self-Assessment: JClwvmRFXVxE9Vw_3d_3d
Must complete Self-Assessment to be eligible for targeted technical assistance
Direct questions to your ETA Liaison or Robin Fernkas:
Eileen Walsh

26. ETA Technical Assistance
People Inspiring Transformation (PIT) Crew: Peer to Peer Learning Resources
State Replication Opportunities
Driving Transformation Web Page
Expert Consulting & Events
Webinars & Discussion Threads
On-Site Team Consulting
Reemployment Summits
Eileen Walsh

27. Next Steps/Q&A
Complete On-Line Self-Assessment: Vw_3d_3d
Apply for Technical Assistance ($2,500)
Visit : and join in the conversation:
Chat with Rick about ….
Chat with Ed about how to move from ideas to action using the framework of strategic doing.
Eileen Walsh

28. Driving Transformation Web site

29. Driving Transformation Discussion Boards
Ed Morrison

30. Please enter your questions into the Chat Room!
Next Steps/Q&A
Eileen Walsh
Please enter your questions into the Chat Room!

31. Stay Informed, Get Connected!
Workforce3 One:
Communities of practice
Live web-based events
Register for updates!
For more information about the workforce investment system:
Visit
Call US2-JOBS
You can learn more and stay connected with trends and innovations by logging on to Workforce3 One, where you’ll find:
Engaging communities of practice where you can share ideas, questions and innovations, and connect with peers;
Learning through live Web-conferencing events that feature leaders and experts from industry and from government; and,
A means of registering to be informed of news and events as they occur.
We encourage you to make note of Workforce3 One – it is a powerful new tool, funded by ETA and “powered” by YOU!
You can also learn more about the workforce investment system by visiting and by calling US2-JOBS.
(ADVANCE SLIDE)

32. THANKS! www.workforce3one.org Moderator:
On behalf of Workforce3 One and today’s webinar presenters, I’d like to conclude today’s session by thanking you all for your time, and we look forward to seeing you on future webinars! Thank you.