1. UNISON's Residential Care Charter

2. CQC State of Care report 2017

6. North Somerset – 44.7% of homes either require improvement or inadequate – 13th worst performing council in England

7. 100’s commented on lack of incontinence pads
80% often have to work through their breaks

8. Have you received specialised training to care for people with:
Dementia - Residential 88% - Homecare 70% Diabetes – Residential 38% - Homecare 34% Mental Health problems – Residential 38% - Homecare 39% Neurological problems – Residential 14% - Homecare 21% Physical and learning disabilities – Residential 31% - Homecare 36% Sensory loss – Residential 26% - Homecare 32%

9. UNISON’s Residential Care Charter For workers and for residents
UNISON’s response
UNISON’s Residential Care Charter For workers and for residents
Too simplistic to just blame employers (though there are some poor ones out there). Funding and commissioning is key.
Many councils put employers on ZHCs effectively and don’t pay for travel time – rates hugely down due to Gov cuts