1. Think about the skill you picked for this semester
Think about the skill you picked for this semester. How does nonverbal communication influence this skill?

2. Looking Forward Midway Self Assessment Second Exam
Due: Monday, June 30
Second Exam
Wednesday, July 2

3. Class Today Finish Nonverbal pictures/videos Discuss Listening Paper
Partner Activity
Lecture Material
Midway Class Evaluation

4. What (if anything) did you learn from the listening assignment
What (if anything) did you learn from the listening assignment? How did it relate to your HURIER scores?

5. Expectancy Violations Theory

6. Take Away Points
Vocab: reciprocation, compensation, expectancy, valence
What is an expectancy violation?
What are the aspects that play a role in determining our expectations?
What does violation valence and communicator reward valence mean?
When an expectancy violation occurs, how do we determine how we feel about it?
Cognitive valence theory builds off of EVT
What aspects does CVT include that EVT does not?
How do different levels of perceptions and physiological arousal change the outcome?
You do NOT need to memorize the 6 things under cognitive schema (cultural appropriateness, personal predispositions, etc)
What are microexpressions?
What are the 6.5 universal emotions?
How can you tell when someone is fake smiling?

7. Nonverbal Reactions Compensation Reciprocation
When do you compensate vs. reciprocate?
2 Theories

8. Expectancy Violations Theory
Purpose of theory:
Explains reactions to (and consequences of) violated expectations in communication with others

9. Expectancy
What we predict others will do during interaction with us

10. Expectancy Based on Some deviation from expectancy permitted
Context, e.g., cultural norms, settings
Relationship, e.g., similarity, familiarity, liking, status
Communicator characteristics, e.g., demographics, appearance, style
Some deviation from expectancy permitted
But beyond that a “violation” occurs

11. Examples of Expectancy Violation
Think of a recent time when someone did something that you didn’t expect (while interacting with you)?
What did they do?
How did you react?
Tell story about Jake talking to me for the first time – f bomb

12. Violation Valence When a violation of expectancy occurs
Interpretation – what does it mean?
Evaluation – determine valence
Positive – “I like it”
Negative – “I don’t like it”
BUT also depends on communicator reward valence

13. Communicator Reward Valence
Before you were interpreting the behavior, now you’re thinking about the person
When thinking about the person…
Their positive and negative attributes
E.g., is the person attractive, powerful, famous?
“Rewarding” communicators

14. Putting EVT Together
If I evaluate a violation positively, or the violation is ambiguous but communicator reward valence is positive…
I will respond positively
If I evaluate a violation negatively, or the violation is ambiguous and the communicator reward valence is negative…
I will respond negatively

15. Critique
What if violation valence and communicator reward valence contradict – which counts more?
Theory says violation valence…do you agree?

16. Discussion Question
How can you use this theory to your advantage or in your day-to- day life?

17. Cognitive Valence Theory
Peter Anderson (theorist) thought that EVT wasn’t complex enough
So he came up with CVT

19. Different than EVT

21. Microexpressions

22. There are 6.5 universal emotions
Anger, Happiness, Disgust, Surprise, Sadness, Fear

23. Contempt – added later

26. Micro-Expressions Test Yourself!

27. Smiling Genuine smiling = halo effect
Friendliness
Kindness
Altruism
Godoy et al., 2005
Women report using more fake smiling than men, and use it to mask negative emotions
Woodzicka, 2008

28. Fake vs. Genuine Smiles
I got 17 out of 20 correct

29. Genuine Smile Automatic Response Watch corner of eyes Eyebrow movement
Wrinkles appear
Eyes crease, sometimes become narrower
Eyebrow movement
G: 1, 5, 6, 8, 10, 11, 15, 16, 17, 19
F: 2,3,4,7,9,12,13,14,18,20

30. Take Away Points Vocab: reciprocation, compensation, valence
What is an expectancy violation?
What are the aspects that play a role in determining our expectations?
What does violation valence and communicator reward valence mean?
When an expectancy violation occurs, how do we determine how we feel about it?
Cognitive valence theory builds off of EVT
What aspects does CVT include that EVT does not?
How do different levels of perceptions and physiological arousal change the outcome?
You do NOT need to memorize the 6 things under cognitive schema (cultural appropriateness, personal predispositions, etc)
What are microexpressions?
What are the 6.5 universal emotions?
How can you tell when someone is fake smiling?

31. Class Midway Evaluations
What are three things that Lisa should continue doing?
What are three things that Lisa could change?