2. Welcome to our Retail Webinar!
August 24, 2011

3. My Contact Information
Aaron Wengert P F E S. Provo, UT 84606

4. This webinar will be recorded and can be viewed at www.nspwebinars.com
To listen to the recording by phone
PIN
Not a toll-free call

5. Enter your questions, we’ll have the managers answer when we conclude

6. July Action Item!
We’d like to create a gallery of NSP retail shops for others to see and get ideas!
Please send photos (inside and outside) of your store to me.
Send them by using

7. Area Manager Swainsboro, GA
Nora Weigl
Area Manager
Swainsboro, GA

8. Nora Weigl – Swainsboro, GA
Area Manager
Married for 28 yrs to wonderfully supportive husband Scott
Two teenagers, Grant and Lexi, both NSP babies!
Introduced to NSP 33 yrs ago at the age of 15

9. Nora Weigl – Swainsboro, GA
Hobbies include:
Reading God’s word daily
Traveling and fishing or anything to do with the water
Boot camp and running early in the morning
Spending time with her family

10. Believe you can succeed
Commitment
Believe you can succeed

13. “Without promotion, something terrible happens, nothing” -P.T. Barnum

14. Time Management
What are you doing with your time?

15. Chlorophyll Uses Postcard

16. Tei Fu Uses Postcard

17. Weight Loss Ideas Postcard

18. Mega Chel Postcard

19. New Member Welcome Postcard

20. Multiple QV Sign Up Screen

21. Multiple QV Sign Up Screen

22. New Member Welcome Postcard

23. Address Label

24. Responsibility

25. Mike Peterson
Area Manager
Spring, TX

26. Mike Peterson
Born in Oregon around natural healing but went the doctor route for awhile until I got smart again
With my partner, Maggie Saucedo, am an Area manager
Have been a manager for 14 years, with NSP for about 16 years
Started due to health problems
Am a partner in Nature's Solution, a shop in Old Town Spring, a small shopping area north of Houston

27. What do you do on a daily basis to give your customers a comfortable and great experience while sharing NSP?

28. It Smells Great! Use the Nebulizing Diffuser Lavender & Lemon
Relaxes muscles
Energizes the mind
No Patchouli

29. Make People Feel IMPORTANT
Greet Everyone who walks in
How can I help you?
Remember their issue/products
What is their issue?
What products do they purchase
Use a Rolodex

30. What small and simple things you’ve done to make your retail store unique (arrangements, interaction with customers, etc.).

31. Fixtures Make a Difference
Same type per classification
Lots of height
No clutter
Posters by merchandise
Straight lines of bottles
Look for used!

32. Positioning is Important
Always put new items and bestsellers up front
Never mix classifications
Make it pretty when customers walk in
Make a small consult area
Reference Material
Collect Collateral
Use your porch!

33. Lights, Camera, Lots of Action!
Last but definitely not least, use lots and lots of lights!

34. Jennifer Hochell-Pressimone
Regional Manger
Clermont, FL

35. Jennifer Hochell-Pressimone
Certified Natural Health Consultant
Certified Holistic Aromatherapist
Owner – Clermont Herb Shoppe & Day Spa
Owner – JennScents Aromatherapy
Author
International Educator
Mother of 2 dogs and a cat

39. Great Customer Experiences
Greet every customer
Listen
Share
Help them find a solution within your shop
Refer to references
Make them feel at home

40. What Makes Your Store Unique?
Use customers name and ask about their family
Warm, home-like atmosphere
Arrange shop by body systems with shelf talkers
Reference book section
Education station
Customer appreciation program

41. Questions and Answers

42. Join us on September 21st for our next Retail webinar
Thanks for joining us!