Glenda Hill, MBA (775) 499-5499 Telemedicine Services Features 41 Madison Avenue, 25th Floor, New York, NY 10010.

Glenda Hill, MBA (775) Telemedicine Services Features 41 Madison Avenue, 25th Floor, New York, NY 10010

Private & Confidential
(775) TELEMEDICINE DEFINITION Definition The remote diagnosis and treatment of patients by means of telecommunications Types Audio-Video Store and Forward Remote Patient Monitor Telephone Note The terms “telemedicine” and “telehealth” are defined by the American Association of Telemedicine as the same terms. Some states define each term differently such as the state of California. © GoTelecare | All Rights Reserved Private & Confidential

Simple 4-Step Process STEP-4 Pick up your Prescription
(775) HOW DOES GOTELECARE WORK? STEP-1 Create a Profile STEP-2 Confirm your Appointment STEP-3 Attend the Consult STEP-4 Pick up your Prescription Simple 4-Step Process © GoTelecare | All Rights Reserved Private & Confidential

(775) BASICS – CREATE A PROFILE Provider Submit the provider enrollment package to GoTelecare. Complete one-time webinar training offered M-F throughout business hours. Patient Create a profile including your demographics and insurance information. Using the GoTelecare App, take a picture and upload your current insurance card © GoTelecare | All Rights Reserved Private & Confidential

(775) BASICS – CONFIRM APPOINTMENT Provider Add availability to your calendar Chose how many and what types of patients you would like to treat. Confirm, deny, or reschedule incoming consultation requests. Patient Find your current provider or choose a different provider within your insurance network. Click on a time that works for you and request the consultation. Receive confirmation from provider that your request was scheduled. © GoTelecare | All Rights Reserved Private & Confidential

(775) BASICS – ATTEND THE CONSULT Provider Sign in, click on the “Start Consultation” button and see your scheduled patient! Patient Sign in, click on the “Start Consultation” button and see your scheduled doctor! © GoTelecare | All Rights Reserved Private & Confidential

(775) BASICS – PICK UP THE PRESCRIPTION Provider Use our EMR or your own EMR to ePrescribe the medication and send request to the patient’s nearest pharmacy. Patient Pick up your prescription at the pharmacy or have your pharmacy deliver your prescription directly to you! © GoTelecare | All Rights Reserved Private & Confidential

FACILITIES (Patients)
(775) APPLICATIONS PROVIDERS FACILITIES (Patients) © GoTelecare | All Rights Reserved Private & Confidential

PROVIDERS AREA KEY FEATURES
(775) PROVIDERS APPLICATION PROVIDERS AREA KEY FEATURES © GoTelecare | All Rights Reserved Private & Confidential

(775) PROVIDERS APPLICATION – KEY FEATURES Home COMPONENTS Scheduled Consultation: Displays all confirmed consultations scheduled for different patients. Completed Consultation List: Lists and provides details on all completed consultations Patient Search: Lets providers search and retrieve patient details © GoTelecare | All Rights Reserved Private & Confidential

(775) PROVIDERS APPLICATION – KEY FEATURES Consultation Module COMPONENTS Requested Consultations: Displays list of requested consultations Confirmed Consultations: Displays list of confirmed consultations Completed Consultations: Displays list of completed consultations Cancelled Consultations: Displays list of cancelled consultations No-Show Consultations: Displays list of consultations declared as ‘No Show’ Consultation Setup: Provides information on how to setup PC/Laptop for video consultation © GoTelecare | All Rights Reserved Private & Confidential

(775) PROVIDERS APPLICATION – KEY FEATURES Availability Schedule Module COMPONENTS View Availability: This can be used to view the availability for the provider for current and next 2 weeks Mark Availability: This can be used to mark availability for the provider for the current and next two weeks if not already marked. © GoTelecare | All Rights Reserved Private & Confidential

(775) PROVIDERS APPLICATION – KEY FEATURES Utility Module COMPONENTS My Patients: Displays the list of patients that the provider has attended to previously Manage Documents: Displays all documents that the provider has submitted at the time of registration Update Profile: Providers can update their personal information Engagement Calendar: Displays a calendar showing the provider’s availability status Training Videos: Contains videos that show how various features work COMPONENTS File Box: Displays lists of files sent and received by the provider Manage SOAP Template: Allows the creation of new SOAP templates Messages: Allows the creation of new messages and the management of received/sent messages © GoTelecare | All Rights Reserved Private & Confidential

ATTENDING A CONSULTATION
(775) PROVIDERS APPLICATION – CONSULTATION BASICS ATTENDING A CONSULTATION © GoTelecare | All Rights Reserved Private & Confidential

(775) PROVIDERS APPLICATION – CONSULTATION BASICS COMPONENTS MEDICAL HISTORY: Displays the patient’s encounter data, allergies details, lab test details, life style details, family history and medical history BASIC HEALTH DATA: Displays Information such as health & weight, health problem, doctors & pharmacy VITALS CHART: Displays the patient’s vital signs graph SOAP NOTE DETAILS: Displays any applicable SOAP notes PATIENT CONSULTATION HISTORY: Shows a record of all past consultations with the specific patient The screen will show the patient’s details and lets you attend a consultation. Click on Click to connect to attend the consultation © GoTelecare | All Rights Reserved Private & Confidential

FACILITIES APPLICATION KEY FEATURES
(775) FACILITIES APPLICATION FACILITIES APPLICATION KEY FEATURES © GoTelecare | All Rights Reserved Private & Confidential

(775) FACILITIES APPLICATION – KEY FEATURES Home COMPONENTS Scheduled Consultation: Displays all confirmed consultations scheduled for different patients. Completed Consultation List: Lists and provides details on all completed consultations Patient Search: Lets providers search and retrieve patient details © GoTelecare | All Rights Reserved Private & Confidential

(775) FACILITIES APPLICATION – KEY FEATURES Consultation Module COMPONENTS Requested Consultations: Displays list of requested consultations Confirmed Consultations: Displays list of confirmed consultations Completed Consultations: Displays list of completed consultations Cancelled Consultations: Displays list of cancelled consultations No-Show Consultations: Displays list of consultations declared as ‘No Show’ Assign Consultation: Lets a facility admin to assign an accepted consultation to specific facility attendants who would be present and assist the patient during the consultation if required Consultation Setup: Provides information on how to setup PC/Laptop for video consultation © GoTelecare | All Rights Reserved Private & Confidential

(775) FACILITIES APPLICATION – KEY FEATURES Availability Schedule Module COMPONENTS View Availability: This shows the availability of the facility marked as ON and OFF for the current week and the following two weeks. Mark Availability: This is used by the facility administrator to mark time availability for the facility. © GoTelecare | All Rights Reserved Private & Confidential

(775) FACILITIES APPLICATION – KEY FEATURES Financial Module COMPONENTS Receivables: This menu provides financial details about all consultations conducted at the facility. The facility user can view list of all consultations which have been conducted at the facility for which payment is due. © GoTelecare | All Rights Reserved Private & Confidential

(775) FACILITIES APPLICATION – KEY FEATURES User Management Module COMPONENTS Manage PCP: Displays list of all existing PCPs at the facility and allows the facility administrator to add, modify and delete PCPs. Manage Users: Displays list of all existing portal users at the facility and allows the facility administrator to add, modify and delete users with either administrator or attendant rights. © GoTelecare | All Rights Reserved Private & Confidential

(775) FACILITIES APPLICATION – KEY FEATURES Utility Module COMPONENTS My Patients: Displays list of all patients who have attended any consultation from the facility earlier. Also allows the facility user to request for a new consultation for a patient. Manage Documents: Displays list of all documents that the facility had submitted at the time of registration. Update Profile: Allows the facility user to view/update details about the facility. Engagement Calendar: Displays a calendar showing the facility’s availability status File Box: Displays lists of files sent and received by the facility Training Videos: Contains videos that show how various features work Messages: Allows the creation of new messages and the management of received/sent messages © GoTelecare | All Rights Reserved Private & Confidential

(775) FACILITIES APPLICATION – SCHEDULING CONSULTATION STEP 3 Choose the appropriate Facility, Specialty and Insurance Carrier from the dropdown menu and click on Search © GoTelecare | All Rights Reserved Private & Confidential

(775) PROVIDER ACCOUNTABILITY Calendar Availability Policy Provider can choose to confirm, deny, cancel, or reschedule appointments Update restrictions apply during current calendar week Policy protects both patients and providers Verified Patient Reviews Once provider confirms consultation was completed, the patient can write a review based upon Overall Experience, Bedside Manner, and Wait Times Reviews will be removed if they include vulgar language, cost complaints, or specific medical information deemed inappropriate © GoTelecare | All Rights Reserved Private & Confidential

(775) TELEMEDICINE REGULATIONS GPS Enabled Technology Ensures patient is located within the state of their licensed provider Insurance Coverage Comprehension We created a proprietary directory of telemedicine insurance coverage data for Medicare, Medicaid & Private Insurance Plans GoTelecare maintains and adheres to the most current federal and state allowance legislation © GoTelecare | All Rights Reserved Private & Confidential

(775) EMR/PLATFORM COMPATIBILITY HL7 Compatibility Data transfer made easy EMR (Kareo) EMR (Provider) OR Platform EMR (Kareo or Provider) Previous Patient Hx Patient face sheets can be upload for review by provider prior to consultation Current medical diagnosis, prescriptions, and recent medical activity are readily available © GoTelecare | All Rights Reserved Private & Confidential

(775) DATA SECURITY The GoTelecare video conferencing system: Secure Sockets Layer (SSL) 128-bit Advance Encryption Standard (AES) encryption Patient face sheets can be upload for review by provider prior to consultation All Protected Health Information (PHI) are secured by high level encryption and de-identification of the data © GoTelecare | All Rights Reserved Private & Confidential

(775) HARDWARE INFRASTRUCTURE Requirements: Windows or Mac Computer (video conferencing features are nearly identical) Windows® 7or 2003 Server, or Mac OS® X 10.5 LeopardÂ® or later. Dual core 2.4GHz CPU or faster with at least 2GB of RAMDual c. Internet Explorer® 7.0 or later, Mozilla® Firefox® 3.0 or later, Google Chrome 5.0 or later or Safari®3.0 or later (JavaScript and Java enabled). Internet connection with a cable modem, DSL or better Recommendations: Although not required, we recommend that you use a quality headset with microphone and speaker VoIP) instead of your webcam's built-in webcam microphone and speakers. Internet connection bandwidth of at least 700Kbs © GoTelecare | All Rights Reserved Private & Confidential

Glenda Hill, MBA (775) 499-5499 Telemedicine Services Features 41 Madison Avenue, 25th Floor, New York, NY 10010.

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Glenda Hill, MBA (775) 499-5499 Telemedicine Services Features 41 Madison Avenue, 25th Floor, New York, NY 10010.

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