1. MODULE 5 EMOTINAL INTELLIGENCE

2. EMOTIONAL INTELLIGENCE
Emotional Intelligence is a type of social intelligence that involves the ability to monitor one’s own intelligence related to emotions and also respect other people’s emotions and use this information to guide one’s thinking and action.
Emotional Intelligence is a combination of INTER PERSONAL and INTRA PERSONAL INTELLIGENCE.

3. Components of Emotional Intelligence
1. Self-awareness: Recognize and understand your own moods and motivations and their effect on others. To achieve this state, you must be able to monitor your own emotional state and identify your own emotions. Emotional
Maturity in this trait shows:
Confidence
Sense of humour (can laugh at self)
Aware of your impression on others (can read the reactions of others to know how you are perceived)

4. Contd…..
2. Self-Regulation: Controlling your impulses—instead of being quick to react rashly, you can reign in your emotions and think before responding. You express yourself appropriately.
Conscientious and take personal responsibility for your own work/deeds.
Adaptable (and favourable) to change
When someone is complaining or is rude to you, you do not respond in kind. You respond in a manner which would not escalate the situation. (At this point, you will also realize that when someone expresses anger at you, they’re not always angry at you; they’re often just angry and want to take it out on someone.)

5. Contd……
3. Internal Motivation: Internal motivation is marked by an interest in learning. It is also self-improvement vs. a pursuit of wealth and status (as a pursuit of wealth and status is an external motivator). Emotional Maturity in this trait shows:
Initiative and the commitment to complete a task
Perseverance in the face of adversity

6. Contd……..
4. Empathy: The ability to understand another person’s emotional reaction. This is only possible when one has achieved self-awareness—as one cannot understand others until they understand themselves. Emotional Maturity in this trait shows:
Perceptive of other’s emotions and taking an active interest in their concerns.
Proactive—able to anticipate someone’s needs and the appropriate reaction.
Social Situations such as office politics do not phase one who has a firm grasp of empathy.

7. Contd….
5. Social Skills: Identifying social cues to establish common ground, manage relationships and build networks. Emotional Maturity in this trait shows:
Communication: Listening and responding appropriately
Influence and Leadership: The ability to guide and inspire others
Conflict Management: The ability to diffuse difficult situations using persuasion and negotiation.

8. Importance of EI
Physical Health – The ability to take care of our bodies and especially to manage our stress, which has an incredible impact on our overall wellness, is heavily tied to our emotional intelligence. Only by being aware of our emotional state and our reactions to stress in our lives can we hope to manage stress and maintain good health.
Mental Well-Being – Emotional intelligence affects our attitude and outlook on life. It can also help to alleviate anxiety and avoid depression and mood swings. A high level of emotional intelligence directly correlates to a positive attitude and happier outlook on life.

9. Contd…
Relationships – By better understanding and managing our emotions, we are better able to communicate our feelings in a more constructive way. We are also better able to understand and relate to those with whom we are in relationships. Understanding the needs, feelings, and responses of those we care about leads to stronger and more fulfilling relationships.
Conflict Resolution – When we can discern people’s emotions and empathize with their perspective, it’s much easier to resolve conflicts or possibly avoid them before they start. We are also better at negotiation due to the very nature of our ability to understand the needs and desires of others. It’s easier to give people what they want if we can perceive what it is.

10. Contd….
Success – Higher emotional intelligence helps us to be stronger internal motivators, which can reduce procrastination, increase self-confidence, and improve our ability to focus on a goal. It also allows us to create better networks of support, overcome setbacks, and persevere with a more resilient outlook. Our ability to delay gratification and see the long-term directly affects our ability to succeed.

11. Contd…
Leadership – The ability to understand what motivates others, relate in a positive manner, and to build stronger bonds with others in the workplace inevitably makes those with higher emotional intelligence better leaders. An effective leader can recognize what the needs of his people are, so that those needs can be met in a way that encourages higher performance and workplace satisfaction. An emotionally savvy and intelligent leader is also able to build stronger teams by strategically utilizing the emotional diversity of their team members to benefit the team as a whole.

12. What are Emotions
A strong feeling deriving from one's circumstances, mood, or relationships with others.
Distinstinctive or intuitive feeling as distinguished from reasoning or knowledge.
Emotion is, in everyday speech, a person's state of feeling in the sense of an affect.

14. Components of Emotions
1. Three critical components of an emotion. Our emotions are composed of a subjective component (how we experience the emotion), a physiological component (how our bodies react to the emotion), and an expressive component (how we behave in response to the emotion).

15. Why Emotions are required?
1. Emotions can motivate us to take action: When faced with a nerve-wracking exam, you might feel a lot of anxiety about whether you will perform well and how the test will impact your final grade. Because of these emotional responses, you might be more likely to study. Since you experienced a particular emotion, you had the motivation to take action and do something positive to improve your chances of getting a good grade.

16. Why Emotions are required?
2. Emotions help us survive, thrive, and avoid danger:When we are angry, we are likely to confront the source of our irritation. When we experience fear, we are more likely to flee the threat.
Emotions serve an adaptive role in our lives by motivating us to act quickly and take actions that will maximize our chances for survival and success.

17. Healthy Emotions
In working to improve your mental health one of the most important things to identify is the difference between a healthy and unhealthy emotional response. This is important because you do very different things with healthy vs. unhealthy emotions. If an emotion is healthy you have several good options: 
You can simply accept the feeling.
You can express it in a respectful way.
You can act on the feeling in a constructive way.

18. Unhealthy Emotions
If an emotional response is unhealthy, you can work to alter the emotion by reexamining thoughts and beliefs you have about yourself, others, or the situation. However, if you have difficulty expressing emotion it is important to be very careful about trying to suppress healthy feelings because they are uncomfortable or you feel that it is wrong to express them. On the other hand, if you have a tendency to act impulsively, it is important to be careful about acting out on unhealthy feelings.

19. Positive Emotions Self-Esteem Love Happiness Interest Desire Serenity
Healthy Emotions
Unhealthy Emotions
Self-Esteem
Love
Happiness
Interest
Desire
Serenity
Arrogance Codependence
Mania
Obsession
Addiction
Passivity

20. Negative Emotions Sadness Concern Depression Anger Perseveration
Healthy Emotions
Unhealthy Emotions
Sadness
Concern
Anger
Remorse
Awareness
Irritation
Depression
Perseveration
Rage
Shame/Guilt
Paranoia
Exasperation

21. Characteristics of Healthy Emotions
The feelings go away after a period of time.
Your negative thoughts are realistic and not filled with distortions.
You continue to be productively involved with your life and solving problems.
You do not incur a loss of worth or self-esteem. 
You feelings allow you to have a healthy enjoyment of your life.
Your feelings are in reasonable proportion to the event that triggered them.
You do not feel discouraged about the future.
You can express your feeling in a respectful way.
You believe that both you and the other person have valid ideas and feelings that deserve to be understood.
Your emotions help you to learn from the situation so you can be wiser in the future.

22. Characteristics of Unhealthy Emotions
The feeling may go on endlessly with no limits.
Your negative thoughts are exaggerated and distorted, even though emotionally they feel true.
You loose interest in important areas of your life or stop trying to solve problems.
You lose self-esteem or feel worthless.
Your feelings cause you to participate in behaviors that are self-destructive and harmful to you.
Your feelings are far out of proportion to the event that triggered them.
You feel demoralized and convinced that things will never get better.

23. Characteristics of Unhealthy Emotions
You cannot express your feeling in a way that is respectful of others.
You feel that your way of seeing things is the only right way.
Your emotions cause you to become overwhelmed and avoid all similar situations even when the new situation isn’t actually dangerous.
Your emotions make it difficult to have healthy relationships with other people
You feel like you are in a battle or a competition where you or someone else has to lose.
Your emotion is serving to help you avoid emotions or problems that you do not want to confront.