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EXPERT EXPECTATIONS Anja Cosovic, Elaisy Gonzalez, Jennifer L. Griffin, and Ryan S. O’Donnell
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OVERVIEW Connection between social theories, you, the job, and the organization Advice Helpful links, videos, and more State social theories that connect with you, the job, the organization What other things does the website offer? – videos, helpful links, about the authors
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YOU Emotional Intelligence Theory The four components: Self-Awareness
Self-Regulation Social-Awareness Self-Management
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YOU Self-Awareness Foster virtuous, honest, and proper behavior
Self-Regulation Modification and override of one's responses
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YOU Social-Awareness Ability to understand people, social events, and the processes involved Self-Management SDT; Personality Self-Regulation and self-control
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PERSON-JOB FIT What is it? Why is it important?
Job satisfaction (Edwards, 1991), performance (June & Mahood, 2011), and organizational commitment (Lu et al., 2014)
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PERSON-JOB FIT Person-Job fit advice: Get to know your KSAO’s
Gain understanding of your personality Job possibilities are endless, job fits are not
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SELF-DETERMINATION THEORY
“Supporting our natural or intrinsic tendencies to behave in effective and healthy ways” (Scheppingen et al., 2013) Examples of intrinsic motivators in workplace: power within the organization, social status, and perceived organizational justice
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PERSON-ORGANIZATION FIT
Attraction-selection-attrition framework (Schneider, 1987) Social theories: Social Identity Theory Cognitive Dissonance Theory
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SOCIAL IDENTITY THEORY
Organization influences social identity H. Tajfel & J. Turner (1979) Self-concept Self-identity Social identity Self-esteem
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SOCIAL IDENTITY THEORY
Minimal conditions for group identification Minimal group paradigm H. Tajfel & J. Turner (1979) In-group vs. out-group Advice: collect information but be objective
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COGNITIVE DISSONANCE Beliefs, attitudes, and behaviors (Petty et al., 1994) Emotional dissonance (Pugh et al., 2011) Emotional exhaustion (Mishra & Bhatnagar, 2010) Organization identification (Ashforth & Mael, 1992) Briefly mention cognitive dissonance theory, connect it with emotional dissonance, and
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REFERENCES Ashforth, B. E., & Mael, F. (1989). Social Identity Theory and the Organization. The Academy of Management Review, 14(1), 20. Bandura A. (1991). Social cognitive theory of self-regulation. Organizational Behavior and Human Decision Processes, 50, 248–287 Baumeister, R. F., Heatherton, T. F., & Tice, D. M. (1994). Losing control: How and why people fail at self-regulation. Academic press. Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87, 875–883. Edwards, J. R. (1991). Person-job fit: A conceptual integration, literature review, and methodological critique. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (Vol. 6, pp. 283–357). New York, NY: Wiley. Erdogan, B., & Bauer, T. N. (2005). Enhancing career benefits of employee proactive personality: The role of fit with jobs and organisations. Personnel Psychology, 58, 859–891. Lu, C. Q., Wang, H. J., Lu, J. J., Du, D. Y., & Bakker, A. B. (2014). Does work engagement increase person-job fit? The role of job crafting and job insecurity. Journal of Vocational Behavior, 84, 142–152.
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REFERENCES CONT. Mishra, S. K., & Bhatnagar, D. (2010). Linking emotional dissonance and organizational identification to turnover intention and emotional well-being: A study of medical representatives in India. Human Resource Management, 49(3), Petty, R. E., Priester, J. R., & Wegener, D. T. (1994). Cognitive processes in attitude change. In R. S. Wyer & T. K. Scrull (Eds.), Handbook of social cognition (Vol. 2, pp ). Hillsdale, NJ: Erlbaum. Pugh, S. D. (2001). Service with a smile: Emotional contagion in the service encounter. Academy of Management Journal, 44(5), Schneider, B. (1987). The people make the place. Personnel Psychology, 40, Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. The social psychology of intergroup relations?, 33, 47.
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