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internet market in montenegro
RIPE NCC SEE 6: June 2017 Budva, Montenegro Pavle Mijušković, Deputy Executive Director Vitomir Dragaš, Manager for Interconnection and transmission systems
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Content ISP Technologies and number of users MIXP Measurement of QoS
Consumers satisfactions Use of Internet Agency activities /measures Future goals
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Internet Service Providers
16 commercially active ISP The biggest ISP is Crnogorski Telekom (incumbent) Merger (enlargement) Most ISP offers bundles (most of users are using some bundled services) Triple play Quadruple Play
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Fixed broadband Internet connections by technologies
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Fixed broadband Internet penetration (% population)
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Fixed broadband Internet household penetration
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Fixed broadband Internet household penetration (2)
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Fixed broadband Internet subscribers by download speed
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Comparison with EU data
Montenegro NGA – 42.1% broadband subscriptions FTTH/B – 11.2% broadband subscriptions 6.6% have fast broadband access of at least 30 Mb/s EU data NGA – 42% broadband subscriptions FTTH/B – 11% broadband subscriptions 27% have fast broadband access of at least 30 Mb/s Source: Europe's Digital Progress Report 2017 – Connectivity
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Mobile coverage (population)
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Use of Internet by mobile subscribers
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Capacity of International internet links (Mb/s)
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Montenegro Internet Exchange Point
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Measurement of QoS Internet access
NetGauge (Ookla) We measure: download and upload speed, latency, jitter, packet loss In plan to implement open source solution for QoS Internet access Drive test – all mobile operators have met the required criteria
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Degree of consumer satisfaction with Internet access prices
Source: Degree of consumer satisfaction with electronic communications services in Montenegro – May 2017 (IPSOS)
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Degree of consumer satisfaction with QoS of Internet access services
Source: Degree of consumer satisfaction with electronic communications services in Montenegro – May 2017 (IPSOS)
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Use of Internet Source: Statistical Office of Montenegro – MONSTAT (
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Use of Internet – (MONSTAT - 2016)
Citizens 69,9% of population use Internet in last three month 86,1% use internet every day 75,8% of population have never bought goods over the Internet Business 25,5% receive orders over the Internet 25,9% placed orders over the Internet
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Agency activities - Measures to improve broadband access
Spatial planning documents contain recommendations for the construction of optical access networks Technical conditions for construction of in-building telecommunications installations for high-speed electronic communications networks Enhancing joint use of electronic communications infrastructure (regulatory control of conditions of use) Mapping of electronic communications infrastructure Enabling the use of the necessary radio‐frequency spectrum Monitoring the quality of Internet access services Further reducing the price of broadband Internet access through enhancing competition Regulatory price control of SMP operators (Crnogorski Telekom) in the retail market of Internet access
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Future goals/activities
Strategy for the information society development Basic broadband coverage at 2Mb/s for 100% of population by 2018 Fast broadband coverage at 30Mb/s and more for 100% of population by 2020 Ultra-fast broadband (100Mb/s and more) - 50% of households should have subscriptions by 2020 Preparation of draft Law on measures to reduce the cost of deploying high-speed electronic communications networks - Directive 2014/61/EU
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Thank you!
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