1. WHEN HANGING IS NOT AN OPTION
PEOPLE IN THE
WORKPLACE

2. ROAD MAP IDENTIFY TRAITS DESCRIBE BEHAVIORS
DIAGNOSE POTENTIAL PROBLEMS
RESOLVE WORKPLACE ISSUES

3. MAJOR PLAYERS
EMPLOYEES
CUSTOMERS
CO-WORKERS
THE BOSS

4. HOW THIS WORKS
EMPLOYEES – necessary to provide mandated services to the public.
Attendance
Performance
Skills
“Hidden Treasure”

5. CUSTOMERS
Customers require employees to provide the government mandated services.
Government Entities decide who, where, when and how these services will be provided.
Customers need employees, employees need customers.

6. CO-WORKERS Each Employee needs a co-worker.
Co-workers make teamwork either possible or impossible.
Co-workers determine the atmosphere of the workplace.

7. THE BOSS SUPERVISOR MANAGER COACH REFEREE UMPIRE *&*%#**
JOB FUNCTION DIRECT EMPLOYEES SERVE CUSTOMERS MAINTAIN SERVICE KEEP THE PEACE!

8. THE MISSION CREATE AN EFFECTIVE TEAM
CREATE A POSITIVE WORKING ENVIRONMENT
LEARN TO READ MINDS AND PERFORM MIRACLES

9. STRATEGY
TAKE A TEST
GRADE OUR OWN TEST
REVEAL OUR SOLUTION!!!!!!

10. THE TEST WORD SORT 20 BOXES EACH BOX HAS 6 WORDS RATE EACH BOX
4 = MOST LIKE YOU
3 = A LOT LIKE YOU
2 = SOMEWHAT
1 = LEAST

11. TEST MOVE QUICKLY FROM BOX TO BOX DO NOT ANALYZE
GENERAL SENSE OF THE WORDS
YOU HAVE ABOUT 2 MINUTES TO COMPLETE

12. WORD SORT SCORE WRITE YOUR SCORES IN THE CIRCLES BELOW
(BOX#1 IN CIRCLE #1)
TOTAL YOUR BOXES FOR YOUR SCORE

13. SCORES YOUR HIGHEST SCORE WILL BE YOUR “COLOR” CODE
GOLD BLUE ORANGE GREEN

14. WHAT IT MEANS HOW WE SEE OURSELVES HOW OTHERS MAY SEE US AT WORK
WHAT MAY BE IMPORTANT TO US
STRESS FACTORS
WHAT YOU WILL HEAR
WHAT YOU SEE
WHAT YOUR TYPE NEEDS

15. SUMMARY THE WORKPLACE IS NOT A “SIMPLE” PLACE
MANY THINGS INFLUENCE PRODUCTIVITY IN THE WORKPLACE
TEAMWORK CAN BE MANAGED
HELPING EMPLOYEES BECOME CO-WORKERS BENEFITS ALL

16. THANK YOU!
QUESTIONS?