1. Experiential Learning for Student Staff
Presenter: Michael Gough
Collaborator: Lynda LaRoche
DePauw University
Teamwork
Training
Professional Development
Leadership
March 16, 2011

2. DePauw University College of Liberal Arts and School of Music
Enrollment: 2,296
Faculty: 233

3. Information Technology Associates Program (ITAP)
2001 – Lilly Endowment Grant
Selective four-year honors program
Team-based “real world” work environments
hours a week
Apprentices / Associates
Background

4. Instructional Technology at DePauw

5. Goals for the I.L.S. Associates Program
Teamwork and management – Create management environment that emphasizes teamwork
Training - Interns can assist clients with common technologies
Professional Development - Provide meaningful opportunities
Leadership - Provide interns with leadership experiences
Background

6. Program Components Teamwork and Management Leadership Experience
Program structure
Moodle site
Project Management
Training
Kick-off
Core competencies
Professional Development
Goals and objectives
Discussion sessions
ePortfolio reviews
Leadership Experience
Student directors
Project managers

7. Program Structure I.L.S. Associates Program Specialty team
I.L.S. Director
Assistant Director (program coordinator)
Specialty team
Coordinator
Student Director
Project Team
Project manager
Interns assigned to the project
Project Components  Teamwork and Management

8. I.L.S. Associates Moodle Site
A communication medium
Announcements
Weekly updates
Peer review of ePortfolios
Learning management
Core competencies
Feedback
Program organization
Calendar
Project management
Project Components  Teamwork and Management

9. Project Management Project Components  Teamwork and Management
Defining
Project request form
Statement of work
Planning
Work breakdown structure
Project timeline
Tracking
Weekly updates
Weekly meetings
Wrapping-up
Project wrap-up
Client feedback
Project Components  Teamwork and Management

10. Example projects
Google Spreadsheets project
Google Apps for organizations

11. Training – I.L.S. Kickoff Half day orientation Introduced to I.L.S.
Interns learn the policies and procedures
Participate in team based activities
Project Components  Training

12. Core Competencies Online deliverable based learning modules
Graded by Student Directors/Specialty Team Coordinators
Software Competencies – Microsoft Office, Audacity, Google Apps, Moodle and others
Soft Skills – Customer service, project management, healthy computing
Topics are reviewed every year
Project Components  Training

13. Professional Development – Goals and Objectives
Interns learn how to write measurable objectives
Goals must have a plan for attainment
Gives full time staff direction for assigning projects
Project Components  Professional Development

14. Discussion Sessions
Timely and relevant topics for technology in higher ed.
Chosen by Student Directors
Required to attend one per semester
Interns must contribute to the discussion
Project Components  Professional Development

15. ePortfolio Reviews
ePortfolios are required for all first year ITAP apprentices
I.L.S. interns must revise and review others
Reflect on their work
Use for job seeking
Project Components  Professional Development

16. Leadership Experience – Student Directors
Specialty teams have a student director
Help mentor newer interns
Help monitor and track project progress
Lead discussion sessions
Offer program feedback
Project Components  Leadership Experience

17. Project Managers
Responsible for making sure a project meets it’s milestones
Fills out project management forms
Reports progress to the supervisor and the client
Project Components  Leadership Experience

18. Lessons Learned Carefully define a project
Core competencies will change
A blended approach to training works best
Project management training is key
Students need guidance with peer feedback
Students expect meaningful professional development

19. Feedback from Alumni
This position was a perfect transition from DePauw into my current career because I was able to work directly with many faculty at DePauw on a wide variety of projects. I began to understand how faculty think and learn about the academic environment.
[My supervisors] were spectacular mentors during my three years in ILS, they helped me develop the skills necessary in the workplace.
Being Student Director forced me to see beyond myself and envision the studio as a cohesive unit. Collaborating with all the recordists on a weekly basis made it necessary to continually adapt and overcome issues that were bigger than myself.

20. Discussion
Questions?
What tips have you learned for managing student interns?

21. Instructional Technologist
Contact Information
Michael Gough
Instructional Technologist
and Coordinator of Student Technology Support
Lynda S. LaRoche Assistant Director of Instructional & Learning Services and Moodle Support Coordinator