1. SET USER GROUP MEETING March 9, 2017
System eComm Team (SET) |

2. System eComm Team Update

3. eComm Stats Salesforce Marketing Cloud Cvent 245 Users 2.5m Contacts
400 Fields/Contact
225 Users
50m Sends (1yr)
Top Senders
UCB Strategic Relations (4.5m)
SYS University Relations (3.9m)
UCB Alumni (2.9m)
140 Users
70k Registrations (1yr)
$1.5m (1yr)
System eComm Team (SET) |

4. eComm Specialist | Kate O’Connell
Support for licensed eComm System users
eComm program data support
eComm user access management
Coordinate president’s office communications
System eComm Team (SET) |

5. eComm Training Manager | Melanie Jones
eComm training for users systemwide
Support non-licensed clients in the president’s office
System eComm Team (SET) |

6. Overview of eComm Roles
eComm Specialist | Kate
Training Manager | Melanie
System eComm Team (SET) |

7. SET Support: New Business Processes

10. Office Hours Monday S | O Tuesday W Wednesday O Thursday O | S
Friday W
Ask a question
Establish scope of work
Discuss strategy
O = Open house | Drop by for anything
S = Scheduled | Send an invite to meet
W = Work Time | Unavailable
AM (9 - 12) | PM (12 - 4)
System eComm Team (SET) |

11. SET Resources https://www.cu.edu/ecomm/set
System eComm Team (SET) |

12. Getting to know you! Fill out the meeting form
Kate will send a calendar invite next week
System eComm Team (SET) |

13. Connect with Kate 303-860-5703 kate.oconnell@cu.edu
875C, 1800 Grant Street
Office Hours:
MON: 2 p.m. - 4 p.m.
WED: 9 a.m. - 4 p.m.
THU: 9 a.m p.m.
System eComm Team (SET) |