1. Business Change Officer
NOG - Implementation
Chris Caswell
Business Change Officer

2. Implementation across the UK
Research
We have visited 48 FRS individually
104 separate visits
What have we found?
Previous operational guidance projects have had an effect on implementation
Joint SOP/IG groups
Former Collaborative Partnership
Independents
There is a reluctance to move away from the way we have traditionally produced and managed guidance

3. Pivot point Previous projects Physical framework of guidance
Time frame to implement 2008 – 2017, nine years and counting
Implementing NOG is not going to happen overnight
Fire Reform
Inspectorate
Delivery Plan
Waiting until NOG has completed the guidance is too late

4. What does implementation look like?
NOG Products
Local adoption of NOG
NOG Framework
Foundation
Hazard Knowledge
Control Measure Knowledge
Tactical
Actions
Strategic
Hazards
Control
Measure
Training Spec
Gap Analysis
Mirror Data Base
NOG Tools
Scenarios
Policy review
and audit
Policy / procedure
framework
Training design and development
Implementation process
FRS Operational Guidance
Local FRS Framework
Suite of Ops Information Notes
Suite of Ops Training Packages
Suite of Equipment Notes
Suite of Supplementary Information
Incident guidance product pack
OIN 1
OIN 2
OIN 3
OTN 1
OTN 2
EN 1
EN2
EN3
SUP 1
Bespoke incident guidance (Scenarios)
Static incident guidance (scenarios)

5. Environmental protection
Example of the Environmental Protection Product Pack
Ops Information notes (OIN)
Environmental
protection
OIN
Environmental Risk Assessment
OIN
Controlled
Burn
OIN
Foam Procedures
OIN
Assisting other organisations
OIN
Contaminated Equipment
Training Packages (TP) TP
Environmental
Protection TP
EA Grab Pack Video TP
Water Officer
Equipment Notes (EN) EN
EA Grab Pack EN
Hand Controlled Branch
Supplementary Info
NERA
Chemsafe
MOU
FRS - EA

6. Models of implementation
No real changes to local guidance
Time and resource required to maintain guidance in service is excessive
Functionality with national guidance, scenarios, training specs and NOL is reduced
In a few years, with review and changes in FRS personnel, services could be back to square one
Regional interpretation of both framework and incident guidance
NOG Providing the operational guidance structure
FRS How activities are undertaken

7. What you need to include within your subject matter training packs
Best practice model
Training Specs
What you need to include within your subject matter training packs
Strategic actions
What you need to have in place to support your guidance: policies, procedures and training
Joint Working
FRS 1
Local IG
TOGs
Joint
SOPs
Gap Analysis
Training Specs ✔
End Goal
Incident Guidance
FRS 2
FRS 3
FRS 4
Policies
Procedures
Equipment
Training
Local Product Pack
Policies
Procedures
Equipment
Training
Local Product Pack
FRS 30

8. Chris’s Car Sales Golf MK2 Golf GTI 2017 Golf TCR
It has served you well
It takes a lot of time to maintain
You’re very attached to it
When it goes wrong it will be expensive
Golf GTI 2017
All the bells and whistles
SatNav
Communications pack
Inclusive servicing plan
Free upgrades
Golf TCR
Race tuned engine
Race suspension
Race aero and body kit
Original VW badge
Requires a lot of mechanics to maintain it