1. SuiteCRM – Magento Integration
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SuiteCRM – Magento Integration

2. Table of Contents Benefits of Integration 3 Biztech Solution 3
Biztech Integration Gateway 5
Packages 9
Installation and Cost 10
To Get Started 11
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3. SUITECRM- MAGENTO INTEGRATION
Biztech Consultancy provides effective solution with service for the integration of SuiteCRM and Magento.
Our solution for Integration between Magento and SuiteCRM allows your accounting and sales teams to have a complete overview of your business, customer and orders from your Magento system in your SuiteCRM system.
Benefits of Integration
No more duplicate entries of orders and customers
Improves functional efficiencies through SuiteCRM/Magento
Displays instant positive impact to bottom line functioning
Processes customer orders and its status within SuiteCRM due to integration with Magento
Biztech Solution
SuiteCRM-Magento Integration is two way process. We can integrate data from SuiteCRM to Magento and vice versa.
Our Integration covers 3 modules. We can further customize the Integration service to add up more Modules.
Customer
Product
Order
Our Integration includes:
We have developed Custom Magento Plugin, which needs to be installed in your Magento copy to use in integration process. We have used all default modules of Magento.
We have developed a PHP based Integration Gateway that runs on our Server. It receives data from SuiteCRM & Magento and passes it on to the other system. When
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4. Communication Protocol
integration starts, we first transfer Data from Magento to SuiteCRM & then from SuiteCRM to Magento.
Our Gateway uses central DB that stores all the data temporarily so in case if other system is down, all data is synced well once the destination system is up.
- The below table shows the linkage of modules, that can be considered.
No.
Magento Module
SuiteCRM Module
Communication Protocol 1
Customer
Contacts
Two way 2
Product
AOS_Products
One way (Magento to SuiteCRM) 3
Order
AOS_Quotes
One way (Only Order Status Two way)
The above mentioned modules can be synced two ways, if required by client.
Also SuiteCRM provides more features to integrate extra modules with Magento Store, if required by client.
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5. 3. Biztech Integration Gateway
- Our Integration Gateway also provides a GUI, which gives up-to-date information on what data
has synced between both the systems. Following are some of the Sections:
3.1. Dashboard
Our solution allows Admin to login into the integration gateway and access dashboard.
The dashboard shows the interactive charts and tabs for ease of access to Admin.
Synced Issues and Synced Logs can be accessed from the menu for better support.
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6. 3.2.
Customer Module
Complete portfolio of your customer with their specific accounts details is integrated in SuiteCRM.
User can view customer profile with synced details.
All activity in Magento gets directly reflected in SuiteCRM, like First Name, Last Name, , Billing Address, Shipping Address, etc. in syncing process.
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7. 3.3.
Product Module
It offers a complete overview of the accounting/sales and inventory details of any product of specific customer.
We have used customized module of SuiteCRM with basic details like SKU, Name, Description, Price etc. in syncing process.
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8. 3.4.
Order Module
A complete picture of sales and order status details. It reflects customer name, product details, addresses, payment method, order amount etc.
If product of Order Line exists in CRM, then Order Line will be synced. For Order Module, we have used basic details like Order No. Customer, Customer Address, Shipping Description, Items, rate, Quantity, Amount, Grand Total etc. in syncing process.
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9. 4. Packages Sync newly created customer between SuiteCRM and Magento
Features
Basic
Advanced
Customers
Sync newly created customer between SuiteCRM and Magento 
Sync updated customer info between SuiteCRM and Magento
Sync shipping &billing address between SuiteCRM and Magento
Sync support for 5 custom fields from Magento to SuiteCRM X
Product
Sync newly created product from Magento to SuiteCRM
Sync updated product from Magento to SuiteCRM
Order
Sync new Order with line item from Magento to SuiteCRM
Sync updated order with new & modify lines from Magento to SuiteCRM
Sync updated Order status from SuiteCRM to Magento
General
One Time remote setup, configuration & training
Integration gateway access
One Time sync timing configuration (Every 10 minutes, 1 hour or once in day)
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10. * Need to manually remove duplication of mapping module data
One time customer mapping base on Address / Name X 
One time product mapping base on Manufacturer Part Number
* Need to manually remove duplication of mapping module data
Support
Quick support 10:00 to 18:30 UTC+05:30
5. Installation and Cost
We charge for installation and set-up cost of the Biztech Integration Gateway, which includes
installing our SuiteCRM Plugin & Magento Plugin.
We also create account for you in our Integration Gateway, which handles all communication between two systems. There is recurring charge to use the Integration Gateway that covers Support & Updates in the Gateway.
We are committed to this integration and will be releasing new version with more enhancements in timely manner.
Details
Cost(Basic Version)
Cost(Advance Version)
Installation & Setup Cost
$499
$699
+ Recurring Fees
As per Following Table
+ Customization Charge
If any
Integration Gateway Maintenance and Support
Time Period
Recurring Charges(Basic Version)
Recurring Charges(Advance Version)
Monthly (1 Month)
$15
$25
Yearly (12 Months)
$150
$250
* It will start getting billed over after 1 month of implementation.
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11. Contact – Maulik Shah CEO, Biztech Consultancy
6. To Get Started
Contact – Maulik Shah CEO, Biztech Consultancy
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