1. Emergency Medical Technicians - Paramedics
When You Call 911
Emergency Medical Technicians - Paramedics

2. Emergencies
Almost everyone finds themselves in need of emergency services sometime in their life.
Accidents
Allergic reactions
Bleeding, uncontrolled
Breathing difficulty
Broken bones
Burns
Heart attack
Overdose
Stroke
Unconsciousness

3. Emergency Medical Service Providers
EMS care may be provided by a:
City or county government
Fire department
Hospital
Private ambulance service
Or a combination of the above

4. Emergency Medical Service Responders
EMS responders are generally categorized as:
Paramedics
EMT-I - Emergency Medical Technicians - Intermediate
EMT - Emergency Medical Technicians - Basic
ECA - Emergency Care Attendants

5. Emergency Medical Service Dispatchers
When you call 911, an Emergency Medical Services Dispatcher will answer. The dispatcher will:
Calm the caller
Get needed information about the emergency
Send the Emergency Medical crew to the scene of the emergency
May give the caller instructions to help stabilize the patient until help arrives

6. Emergency Medical Services
EMS providers respond to emergency scenes in several ways:
First Responders – generally smaller, quick vehicles that can easily negotiate traffic. Equipped with basic first aid tools.
Ambulances – Mobile ICUs. Equipped with advanced life saving supplies and equipment. Transports patient.
Aircraft – Includes fixed-wing or helicopters. For quick and/or long distance transportation.
Fire Engines – Carry equipment for heavy rescue and extrication. For example: Jaws of Life®

7. Emergency Departments
Medical care continues when the patient arrives at the Emergency Department. Features of Emergency Departments include:
Physicians trained in Emergency Medicine
Nurses trained for trauma care
Support Staff
Emergency Medical Technicians
X-ray Technicians
Respiratory Technicians
Specialized trauma equipment