1. ESB Networks IT
Market Retail Systems

2. ESBN retail market system/s
WEB
Appointment Slot
Areas
Suppliers
Network Services Technicians
Market Messages
SAP
ISU
Meter Asset Management
Meter Works Orders
MAU Client
Customer Orders
Areas MW Order Status
(400 Technicians)
Scheduled MW Orders
Network Projects Technicians
SAP
Mobile
SAP R/3
ARM
Inspection Orders
Maintenance Policy
Scheduled Maintenance Orders
MAM Client
Assets Register
Follow up Maintenance Orders
Work Orders
Network Projects Technicians
Maintenance Orders

3. Significant upgrade of SAP ISU system
Technical upgrade
Ensure stable and reliable market solution into the future
SAP Support/maintenance contracts
Facilitation of SMART metering
SAP enhancement packs applied after technical upgrade

4. Upgrade Timeline for SAP ISU
Hardware
upgrade
Blueprint
Realisation
Cut-over
April 09
May / June 08
July / August 08
Sept to March 09

5. Work deferred due to ISU upgrade
Planned MCRs including Schema change
Implementation of new Scheduling solution for customer service work
Transfer of Customer Charter from AREA system to ISU
Decommissioning of AREAS system
Interfaces from SAP ISU to new work management system (customer connections)

6. Work programme for 2009 related to market systems
Smart Metering infrastructure
Implement industry-specific service packs in ISU ERP 6 to enable smart metering integration
Deliver Market Schema changes and CER / Market change requests in accordance with prioritisation process (later Slide)
Implement new Scheduling solution for customer service work
Transfer Customer Charter from AREA system to ISU
Interfaces from SAP ISU to new work management system (Customer Connections)
Upgrade Geographic Information System (interfaces to ISU)
Deliver new web-enabled customer interfaces

10. Thank You. Questions?

11. SMART Metering Infrastructure
Example of US smart metering deployment

12. Advanced Metering IT Infrastructure
SMART Metering Infrastructure
Meters
Concentrator
HAN
Distribution Line Carrier
Head End Data collection – multiple applications
WAN.
HAN
GPRS
Communication
Router
HAN RF
MDMS
SAP-ISU
Market / supplier system
HAN
GPRS

13. System Integration SAP R/3 Enterprise Portal PHR ARM FMIS
Business Warehouse
PMI Dashboard
IS-U
xRPM
TA / TPA Database
DWMS
Job Tracker