1. The Truth about CFPUA’s Rates
Every year, the University of North Carolina’s School of Government surveys the state’s water and sewer utilities about their rates.

2. The Truth about CFPUA’s Rates
Every year, the University of North Carolina’s School of Government surveys the state’s water and sewer utilities about their rates.
Since CFPUA opened its doors in 2008, the study has always found its rates to be in the cheapest half, or even one-third, for North Carolina.

3. The Truth about CFPUA’s Rates
Every year, the University of North Carolina’s School of Government surveys the state’s water and sewer utilities about their rates.
Since CFPUA opened its doors in 2008, the study has always found its rates to be in the cheapest half, or even one-third, for North Carolina.
With the study, UNC’s School of Government produces a “dashboard” to illustrate how each utility is doing when it comes to key economic indicators.

4. The Truth about CFPUA’s Rates
Every year, the University of North Carolina’s School of Government surveys the state’s water and sewer utilities about their rates.
Since CFPUA opened its doors in 2008, the study has always found its rates to be in the cheapest half, or even one-third, for North Carolina.
With the study, UNC’s School of Government produces a “dashboard” to illustrate how each utility is doing when it comes to key economic indicators.
And again, CFPUA is one of its top performers in the state…

5. The Truth about CFPUA’s Rates
The entire CFPUA dashboard entry.
Green means “optimal” levels.

6. The Truth about CFPUA’s Rates Green means optimal level
Bill Comparison
How CFPUA’s bills compare with other utilities across the state in actual dollars and cents cost to customers.
Green means optimal level

7. The Truth about CFPUA’s Rates
Cost Recovery
Shows how well CFPUA’s rates cover costs for its operations and debt service.
Essential for optimal financial performance.
Green means optimal level

8. The Truth about CFPUA’s Rates Green means optimal level
Affordability
Based on the median household income of its service area, what percentage of customers’ incomes goes to pay CFPUA’s rates?
Green means optimal level

9. The Truth about CFPUA’s Rates
Conservation
Does CFPUA have rates that encourage conservation?
After customer feedback, CFPUA’s conservation-based rate structure was changed. CFPUA does not charge more for higher usage.
Green means optimal level

10. The Truth about CFPUA’s Rates
As you can see, CFPUA’s rates are in the UNC School of Government’s green, optimal zones for bill cost, affordability and cost recovery.
They compare favorably to more than 500 water and sewer utilities across the state.
That’s across the state. How did CFPUA when compared to our region? We decided to ask around...

11. The Truth about CFPUA’s Rates

12. The Truth about CFPUA’s Rates
As you can see, CFPUA’s rates compare favorably, both in southeastern North Carolina, as well as across the state.
Thank you for taking the time to find out the truth about your CFPUA rates.
For more information, contact Mike McGill, Chief Communications Officer, (910)