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A study of the luxury brand image and its influence upon consumer perception
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Review of Literature luxury brands Consumer perception Semiotics
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Luxury brands The term “luxury” is currently and commonly used by marketers in most product or service categories to communicate to consumers a particular tier of offer (Dubois et al., 2005)
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Luxury brands “A brand is a tangible or intangible concept that uniquely identifies an offering, providing symbolic communication of functionality and differentiation, and in doing so sustainably influences the value offered.” (Jevons, 2007)
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Consumer perception Consumers can derive subjective intangible benefits from these goods beyond their functional utility, while additional motivations to purchase them include their higher levels of quality and authenticity (Vigneron & Johnson, 1999)
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Consumer perception A fashion good’s brand image denotes to what extent a consumer is willing to pay extra money to obtain the particular brand, while at the same time another product of similar quality could be purchased at a cheaper price. (Kort, Caulkins, Hartl & Feichtinger, 2006)
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Consumer perception The consumer decision to buy a “conspicuous” product depends not only on the product’s functionality, but also on social needs such as prestige (Amaldoss & Jain, 2005)
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Consumer perception Customers discuss luxury goods in rich hedonic language describing them as “opulent”, “pleasing to the touch and eye” and designed to “indulge and delight” (Tynan, Mckechnie, & Chhuon, 2009)
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Consumer perception Successful brands are those where consumers’ perceptions of a brand are identical to a firm’s and both are identical to the customer’s original specification (Kort, Caulkins, Hartl & Feichtinger, 2006)
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Semiotics The study of systems of signs is called semiotics
(Echtner, 1999)
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Semiotics Signs are identified as anything that can be used to represent something else (Berger, 1984)
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Semiotics A sign not only stands for something, but it also stands for something to somebody in a certain respect (Hawkes, 1977)
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Semiotics Semiotics can contribute to more fully understanding human communication and behaviour (Echtner, 1999)
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