1. Developing a Roadmap for Leadership and Succession Planning
Utility Management Conference
Tampa, FL
February 7, 2017

2. What’s at stake Human capital as a resource challenge
Manny Teodoro, PhD
Texas A&M University
@MPTeodoro

3. Seven dimensions of utility leadership
Executives
Seven dimensions of utility leadership
Front-line
Business
System
Internal
Customer Relations
Advocacy
Networking
Managing Up
External

4. Outline Human capital as a resource Scale & complexity Analysis: SDWA Compliance Strategies

5. Analysis of SDWA compliance
Low complexity: management violations
High complexity: health violations
US drinking water utilities > 500 pop.,
Utility scale: FTE employees
Labor market human capital: %Bachelor’s degree
Statistical controls:
Total of about 9000 utilities.
Supply (ground / surface / wholesale)
Population served
Community income & poverty
Community demographics

6. SDWA analysis

7. SDWA analysis

8. Takeaways Human capital as a resource
Availability/scarcity affects core mission
Small utilities especially vulnerable
Strategies to leverage human capital
Invest in human capital development
Consolidate
Regionalize human capital development
Cross-training

9. More? More! All studies available at: http://mannyteodoro.com
Full findings
Methodological details
More empirical research on:
Career paths
Utility leadership
Environmental policy
Conservation
Finance & affordability