1. Observing Group Process

2. Observing Group Process
Glossary
Case Study
Observation Instruments
The Systems Approach

3. Glossary
Analyzing Group Process—a method for group members to report their views of the group’s process.
Functional Task Roles of Discussants—a method of recording which group members made comments that were task-oriented.
Interaction Diagram—a graphic method for showing who talks to whom in a group discussion.
Participant Rating Scale Form—a method for group participants to rate their group on a number of different dimensions.

4. Glossary
Postmeeting Reaction Form—a method for allowing participants to assess their view of the group’s effectiveness.
Progress Report on Group Interaction—a method for measuring each group member’s perceptions of a group meeting.
Self-Centered Roles of Discussants—a method of recording which group members made comments that were more self promoting than group promoting.
Socio-Emotional Roles of Discussants—a method of recording which group members made comments that were more socially oriented. These comments often build the group members’ feelings.

5. Glossary
Team Diagnostic Questionnaire—a method of determining a group’s strengths and weaknesses from the viewpoint of the group members.
The Collaborative Team Leader-Leader Version—a method for team leaders to assess their own group leadership effectiveness.
The Collaborative Team Leader-Team Version—a method for team members to assess their group leader’s effectiveness.

6. Observation Instruments
All of us benefit from periodic observation and feedback.
The instruments that follow are designed to structure your observations in such a way as to help you learn more about how your group is performing.

7. Observation Instruments
All-Purpose Discussion Rating Scale
Source: From Galanes, Adams, and Brilhart, 2000, p. 263.

8. Observation Instruments
Interaction Diagram
Source: From Wilson, 2002, pp

9. Observation Instruments
Functional Task Roles of Discussants
Source: From Wilson, 2002, p Based on K.D. Berne and P. Sheats (1948).

10. Observation Instruments
Functional Socio-Emotional Roles of Discussants
Source: From Wilson, 2002, p Based on K.D. Berne and P. Sheats (1948).

11. Observation Instruments
Self-Centered Roles of Discussants
Source: From Wilson, 2002, p Based on K.D. Berne and P. Sheats (1948).

12. Observation Instruments
Analyzing Group Process
Source: From Huszczo, 1996, pp

13. Observation Instruments
Team Diagnostic Questionnaire
Source: From Huszczo, 1996, pp

14. Observation Instruments
The Collaborative Team Leader-Leader Version
Source: From LaFasto and Larson, 2001, p. 151.

15. Observation Instruments
The Collaborative Team Leader-Team Version
Source: From LaFasto and Larson, 2001, p. 153.

16. Observation Instruments
Postmeeting Reaction Form
Source: From Galanes, Adams, and Brilhart, 2000, p. 267.

17. Observation Instruments
Participant Rating Scale Form
Source: From Galanes, Adams, and Brilhart, 2000, p. 267.

18. Observation Instruments
Progress Report on Group Interaction

19. The Systems Approach
The most effective way to behave either as a leader or as a participant in a group varies with the type of group and the group’s objectives.