1. ENGLISH LANGUAGE DEPARTMENT
LESSON PRESENTATION
by Yermekbayeva Sh.B.

2. BUSINESS LETTER WRITING
OBJECTIVES:
developing the students’ writing skills
raising the students’ awareness of effective business communication

3. Style in Business Correspondence
State the main business, purpose
Clearly write what you need to say
Place each different topic-in its own paragraph
Focus on the recipient’s needs, purposes, interests
Avoid pompous, legal-sounding phrasing
Keep in mind that letters should be clear, human/ helpful, conversational and as friendly as the topic allows

4. The SEVEN-Cs of LETTER WRITING
CLEAR
CONCISE
CORRECT
COURTEOUS
CONVERSATIONAL
CONVINCING
COMPLETE

5. FOCUS ON: PUTTING YOUR READER FIRST KEEPING YOUR LETTER TO THE POINT
GETTING THE RIGHT TONE
WRITING LETTERS IN PLAIN ENGLISH
USING POWERFUL HEADINGS
WRITING A STRONG OPENING
WRITING A STRONG CLOSE
AVOIDING STANDARD BUSINESS LETTER PHRASES

6. GENERAL FORMAT Heading ( the writer’s address and the date )
Inside address ( the recipient’s name, address )
Subject line ( it announces the main business )
Salutation ( it addresses the recipient )
Body of the letter ( the actual message )
Complimentary close ( “Sincerely yours” )
Signature block ( sign your name )
Enclosures ( items accompany the letter )