1. IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

2. introduction Noël Kennedy Business Development Manager
ra information systems

3. what is ibcs?
ibcs is a comprehensive, integrated software solution, designed to assist your day-to-day management and bring about best practise.
ibcs is modular in design, catering for all sizes of operation, from single centre to multi-centre, multi-company organisations.
Although a very powerful management tool, it remains user-friendly.

4. a little history? Product life began over 12 Years ago
Managing over 100 buildings
Innovation & Incubation Centres
Science Parks
Serviced Offices
User base of over 500

5. innovation & incubation centres
Biocity
Advanced Manufacturing Park Technology Centre
RiDO (Rotherham Investment and Development Office)
Oxford Innovation

6. science parks Manchester Science Park Coventry Technology Park
Wolverhampton Science Park

7. serviced offices Forsyth Business Centres DBH Serviced Offices
Blades Enterprise Centres
Foxhall Business Centres
The Deep business Centre

8. diverse customer base

9. key benefits to your business
reduce overheads
increase service revenue
fully configurable
full reporting capabilities
dedicated helpdesk

10. some of the key features…
enquiries tracking
licence & lease management
recurring and ad hoc service recording
meeting room & conferencing management
questionnaires
periodical invoicing
credit Control
Statistical Reporting
3rd Party Systems Integration

11. prospects module Single Entry Point Marketing Analysis
Provisional Bookings
Automatic Document Creation
Document Linking and Storage
Agent Management 

12. Simple interface
IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

13. task scheduler Group Task Scheduling Prospect/Account Action History
Reminders
Service Logging Integration 
Task Allocation

14. Prospects Module
IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

15. bca Trade Partner of the Year 2005
Task Notifications
bca Trade Partner of the Year 2005

16. occupancy management Licence & Lease Billing Review Reminders
Stepped Rates
Rent-free Periods
Occupancy Reporting
Forecasting and space management 

17. bca Trade Partner of the Year 2005
Office Occupancy
bca Trade Partner of the Year 2005

18. bca Trade Partner of the Year 2005
Occupancy Reporting
bca Trade Partner of the Year 2005

19. conference and meeting space management
Multi-room Diary
Colour-coded Statuses
Provisional Reservations
Catering & Equipment Requirements
Quotes & Contracts 

20. bca Trade Partner of the Year 2005
Conferencing Diary
bca Trade Partner of the Year 2005

21. bca Trade Partner of the Year 2005
Conference Booking
bca Trade Partner of the Year 2005

22. IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

23. capturing your statistics
bespoke questionnaire module
portable
capture and analyse data per client/centre
easily produce reports for funding bodies
IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

24. IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

25. IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

26. IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

27. IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

28. training & support Software Support and Maintenance Remote Diagnostics
On-site and/or Central Training
Unlimited Helpdesk Access
Dedicated Support Number
Total care package

29. testimonials Coventry University Enterprises
 “ibcs is at the core of our business development activities. It will allow us to manage our property portfolio, conference centre and event management activity more efficiently and effectively than we originally envisaged. A fantastic product.”
Coventry University Enterprises

30. testimonials
 “ibcs enables msp to have a seamless flow of information and significantly reduces the number of manual interventions required.”
Manchester Science Park

31. testimonials
 “ibcs enables us to respond promptly and accurately to client requests, monitor credit issues and track prospects, allowing more time to concentrate on providing the best service possible.”
Forsyth Business Centres

32. award winning bca “Trade Partner of the Year” 2005
bca “Trade Partner of the Year runner up” 2007
UKBI “Member of the Month” May 2009
Short-listed by UKSPA “Most Significant Contribution by a Business Affiliate, Agency, Sponsor, Partnership or Consultancy” 2009

33. find out more… visit www.ibcs-software.com
Find us on twitter.com/ibcs at
Or alternatively…
ask me a question now.

34. ra information systems 0845 365 1071 www.ra-is.co.uk