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Perfect moments, always

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Presentation on theme: "Perfect moments, always"— Presentation transcript:

1 Perfect moments, always

2 Global Network

3 History 1912: Japan Tourists Bureau
Founded with a mission to invite and serve the needs of visitors from overseas. 1945: Changed Name to JAPAN TRAVEL BUREAU 1945 1963 1964: Hawaii Office Opened on October 1 Governor declares October 1 as JTB Day in 2014 in celebrating 50 years of business in Hawaii.

4 History 1988: Trade Name Changed to JTB 1995: 1st Honolulu Festival
Japan Travel Bureau to JTB “ For Your Travelife” 1995: 1st Honolulu Festival 1995: Oli’Oli System for LOOK Hawaii Tour Customers Oli’Oli means “to have fun” in Hawaiian language. Oli’Oli Trolley ● Oli’Oli Walker ● Oli’Oli Station ● Oli’Oli Card …

5 History 2010: JTB Hawaii Reorganization To the current organization
2011: New Brand Slogan, “Perfect Moments, Always” Brand slogan selected in anticipation of 100 years anniversary in 2012. 2012: 100 years Anniversary Wonderful Travels, In The Next 100 Years

6 JTB Corporation JTB is an Official Travel Services Partner of Tokyo Olympic

7 JTB Corporation Trade Name : JTB Corp Date of Foundation : March 12, 1912 Head Office Location : Tokyo, Japan President & CEO : Hiroyuki Takahashi

8 JTB Corp. Organizations
Tokyo, Japan JTB Europe London JTB China Beijing JTB Americas, Ltd. Torrance, CA JTB USA, Inc. JTB USA Honolulu Branch JTB Hawaii, Inc. JTB Hawaii Travel, LLC. JTB Global Travel Service, LLC. Travel Plaza Transportation, LLC. Tachibana Enterprises, LLC. MC&A, Inc. (01/2017) JTB Korea Seoul JTB Micronesia Guam JTB Asia/Pacific Singapore, Ho Chi Minh, Bangkok, Taipei, Kuala Lumpur Established in 1964

9 Offices in Hawaii Honolulu, Oahu Iwilei Waikiki
Honolulu International Airport Kahului, Maui Kailua Kona, Big Island

10 JTB Hawaii - Headquarter
Located at 818 Pine Street (Iwilei) Community Relations Corporate Planning & Administration Corporate Human Resources & Operations Accounting Property Management Management Information Systems

11 JTB Hawaii Travel, L.L.C. 2155 Kalakaua Avenue Honolulu, HI

12 GROUP PLANNING and ARRANGEMENT
JTB Hawaii Travel, L.L.C. Divisions & Departments GROUP PLANNING and ARRANGEMENT Group Sales & Promotion MICE (Meeting ,Incentive, Convention, Event) Group Tour Arrangement

13 HOTEL & LOOK Hotel Purchasing Room & Reservations LOOK Planning
LOOK Arrangement

14 DESTINATION PRODUCTS & SERVICES
Planning, Purchasing & Marketing Operations/Arrangement

15 CUSTOMER SERVICE Head Quarters Waikiki - Plazas Airport
Ala Moana Center Pacific Beach Hilton Hawaiian Village Hyatt Regency Waikiki Sheraton Waikiki Kailua- Kona Waikiki Shopping Plaza Kahului, Maui VIP/ Special Support

16 WEB BUSINESS Web Planning Web Hotel

17 Products and Services ALOHA TOUR SERVICE Hotel Reservations
Planning & Arrangement Customer Relations Products and Services Hotel Reservations Airport Greetings Transportation Arrangements Activities/Optional Tour Bookings Dining/Restaurant Bookings < For Japanese Market >

18 JTB Global Travel Service, LLC.
Welcoming a global clientele to the Islands with professionalism and Aloha Planning, coordination and arrangement of Aloha Tour and customized tours. Established in 1998 Head Office: 2155 Kalakaua Ave., Honolulu, HI Customer Service Desks: Waikiki Travel Plaza Honolulu International Airport

19 JTB Global Travel Service, LLC.
Products and Services Hotel Reservations Transportation Arrangements Activities/Optional Tour Bookings Golf Dining/Restaurant Bookings Weddings/Honeymoon Arrangements

20 TPTRANSPORTATION Travel Plaza Transportation, LLC
Founded in 1979 Established Maui branch in 1994 Current fleet of 54 vehicles serving 1.5 million passengers a year Narrated tours in Chinese, Korean, and Japanese

21 TPTRANSPORTATION Travel Plaza Transportation, LLC April of 2011, launched the Oli Oli Walker service for JTB customers

22 TPTRANSPORTATION Hawaii’s Premier Limousine Service
Travel Plaza Transportation, LLC Hawaii’s Premier Limousine Service Transportation for that special occasion including Weddings, honeymoons, parties, transfers, tours, etc. in clean stretch limousines that is stocked with an on-board bar, adjustable lighting and other plush amenities.

23 Tachibana Enterprises, LLC.
Established in 1972, Joined JTB in 2010 90+ employees HQ office: Dole Cannery “ Assist customers to enjoy their golf play in Hawaii and spread out great golf experience to everyone.”

24 Golf Tour

25 Services for Visitors and Locals
Car Rental Cellular phones and WiFi router Rentals Hawaiian Gifts Currency Exchange

26 Services for Visitors and Local Businesses
Gift Baskets and Flower Arrangements Japanese Answering Service

27 Hawaii’s Premier Destination and Event Management Specialist
MC&A, Inc. Hawaii’s Premier Destination and Event Management Specialist Established in 1984, joined JTB in January, 2017 240 employees on all islands. HQ office: Honolulu, HI 20,000 sqft. Warehouse on Maui

28 2016 in REVIEW

29 Career Opportunities at JTB
Internships Full-time, Part-time, On-call Positions Languages Spoken in Hawaii English, Japanese, Korean, Chinese Career Opportunities Worldwide JTB University in Tokyo (1 week to 2 months) JTB Learning Academy in Hawaii

30 Who Are We Looking For? Enjoys Working With People Eye Contact Listens
Smiles Voice – Speaks With a Smile Hospitality Skills Relevant Experience Computer Skills

31 Perfect moments, always
(感動のそばに、いつも) Our commitment to always be by our customers' side, to help plan and create perfect moments that moves and satisfies.


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