1. Special Services Meeting
September
2017

2. Agenda Sps Statistics End User Requirements Internet Explorer 8
Cherwell
Forms Update
Sps Release
Additional Banks
Electronic Signature
Admin Configuration
Improvements
Sps Release
EMIS Module
Resolved Issues
DASL Release
Sps Import
Sps Release
Print Error
Completed Task Errors
CFE Instructions
Sps New User Training
September 28, 2017
Special Services Meetings
Software Answers Press Release
Questions & Answers

3. NEOnet Sps Statistics
There are currently 23 districts, 1 ESC, 2 Career Centers, 54 Community Schools and 2 Digital Academies in the NEOnet consortium using Special Services:
Maple Heights City Schools Mogadore Local Schools Nordonia Hills City School Norton City Schools Orange City Schools Portage Lakes Career Center Revere Local Schools Richmond Heights Local Schools River Gate HS Schnee Learning Center Springfield Local Schools Steel Academy Summit Academy Community Schools (24) Summit County Preschools SUPER Learning Center* Tallmadge City Schools Twinsburg City Schools Woodridge Local Schools
Akron Digital Academy Barberton City Schools Buckeye Local Schools Brunswick City Schools Cambridge Community Schools (23)* Cloverleaf Local Schools Copley-Fairlawn City Schools Coventry Local Schools Cuyahoga Falls City Schools Cuyahoga Heights Local Schools Edge Academy & Akros MS Green Local Schools Invictus HS Kent City Schools Kids First/TOPs* Manchester Local Schools Maplewood Career Center *indicates new districts

4. End User Requirements 17.0

5. Internet Explorer Important Message from Software Answers
To help prevent your districts from experiencing ProgressBook Suite v incompatibility, we suggest that end users running Internet Explorer 10 or older upgrade to a newer version of the browser. As we continue to enhance the product and implement features found in newer browsers, unsupported browsers tend to accumulate more problems.
Therefore, it is important to note that Internet Explorer 8 or older cannot run ProgressBook Suite v at all, and all versions between Internet Explorer 8 and 10 will not function properly.
Users running these versions will receive a warning. They must upgrade to a new version of Internet Explorer or install a supported version of Google Chrome, Mozilla Firefox, or Apple Safari.
Always refer to the most current End User Requirements if your users have any questions.

6. Internet Explorer
The ProgressBook Suite Release 17.0 for in summary
Internet Explorer 8 and older with Release 17.0 will not work at all.
All versions between Internet Explorer 8 and 10 will not function properly.
Users running these versions will receive the warning pictured below.
Recommend updating to new version of IE, Google Chrome, Mozilla Firefox or Apple Safari.

7. Cherwell Helpdesk
Send s to to create Helpdesk tickets.
Must have a subject line
To access the Helpdesk go to the NEOnet website under Support>Helpdesk
Log in using your username and password for the ProgressBook Suite.
We have a new look for the s coming from Helpdesk as shown below.

8. New Forms There is no update on the new forms.
Software Answers called the ODE and they are still waiting for approval from their legal department.

9. Sps Release 17.0.0 Enhancements Additional Banks Electronic Signature
Admin Configuration
Improvements

10. Sps Release 17.0.0 The following forms have additional banks added:
IEP 7 Specially Designed Services – Specially Designed Instruction, Related Services, Support School Personnel, Modifications, Assistive Technology, and the Service(s) to Support Medical Needs fields
IEP 12 Statewide and District Wide Testing – Other field
PR-01 Prior Written Notice to Parents – Name; Address; City, State, Zip; Telephone; Title; School District; and fields
IEP 5 Postsecondary Transition Services – Postsecondary Education and Training, Employment, and Independent Living fields

11. Sps Release 17.0.0 Signature icon
This is located on all task signature pages or any other form that requires a signature.

12. Sps Release
Signature Agreement

13. Sps Release 17.0.0 Signature Agreement
The Intent to Sign and Acceptance of Terms must be checked in order for the Continue button to work

14. Sps Release
Signature Screen

15. Sps Release 17.0.0 Signature Screen Desktop – Use the mouse
iPad – Use tablet pen or Finger
Click Confirm when finished

16. Sps Release 17.0.0 Signature on Form
Saved and placed in the appropriate field
Date stamped
Please note that this date cannot be changed to back date a signature
When using Create from Prior, the Signature will not copy over.

17. Sps Release
Admin – System Configuration

18. Sps Release 17.0.0 Admin - System Configuration
The Electronic Signature can be Enabled or Disabled for the entire district
The default setting is enabled

19. Sps Release 17.0.0 Improvements
Task Queue – Performance was enhanced for the Staff and Administrator roles
District Transfer - Confirmation and error messages have been updated to be more specific to the task performing

20. Sps 17.1.0 Enhancements: EMIS Module Resolved Issues Completed Tasks
Build EMIS Extract
Process EMIS Extract
View EMIS Transaction Log
EMIS Live Transfer
Resolved Issues
Completed Tasks
District to District Transfers

21. Sps Release 17.1.0 Build EMIS Extract
Previously, when you ran an extract that was not successful, the errors did not display. Now, the errors display on the screen below; Errors Occurred message.

22. Sps Release 17.1.0 Build EMIS Extract
Previously, when the extract was successful, you had to go to the Process EMIS Extract screen to process the results. Now, the extract file is automatically ready for import in StudentInformation. If you wish to process the file locally, an Extract Successful message displays with a Click to Process link that takes you directly to the Process EMIS Extract screen.

23. Sps Release 17.1.0 Process EMIS Extract
The View File column has been renamed View Error File, and the user interface has been updated. Additionally, you can now click on the file name to download and view the extract.

24. Sps Release 17.1.0 View EMIS Transaction Log
A Completed Date column has been added to the screen. A completion date does not display if the file has not been processed.
All of the column headings have been renamed, and the wording in the Description column has been updated.

25. Sps Release 17.1.0 Resolved Issues
Completed Tasks - Previously, when you switched from one student to another student with a large number of closed tasks, the web request timed out. Now, in these circumstances, the web request does not time out.
District to District Transfers - Previously, district transfers created duplicate pages. Additionally, when you created a new task by copying it from an existing transferred task, the new task also contained duplicate pages, and the data from the text fields on the transferred tasks did not copy into the text fields of the new task. Now, all district transfers function correctly, and all data from the copied tasks display in the new task fields.

26. DASL Release 17.1.0 Special Education Import (SpS) State Reporting
When you build an EMIS Extract in Special Services, the extract file is now immediately available as an option on the Please choose an available import drop-down list when you select an Import Method.
Physical File or Transfer from Special Education
In our EMIS Module Training we found that if the file has any errors the file does not transfer over.

27. DASL Release
Physical File
Transfer from Special Services

28. Sps Release 17.1.2 Open Task Print Error
the Hotfix installed on Wednesday may have corrected the print errors in Open Task. 
Please try printing and keep me updated if any errors occur.
I am leaving all tickets on Hold until we are sure this is resolved.

29. Completed Task Error Completed Task Error D2D Transfer/Import
This  same error can be found in some Completed Tasks. 
If the Completion Date of the Task is prior to an error may have been captured in the Completed document.
If a Completed Task has the error,  you will need to make a copy of the task, print, complete and delete the bad copy. 
This is the only way to correct the issues. 
D2D Transfer/Import
Any Completed D2D Tasks can also have the error as well. 
These tasks will need to be transferred again from the sending district, imported again at the receiving district, the bad copies deleted.
A copy of the D2D tasks can be CFE’s without errors, duplicates, or blanks
Please contact us if you have this issue

30. CFE Instructions Create a Copy Instructions:
In Open Task, Select Create a New Task
Choose the same template
Keep the same Grade Level and School Year
Due Date – the next day
In Create from Prior – Choose the tasks with the error
Start Task
Print
Complete
Rename the bad copy Delete
Contact an Admin to Delete

31. Sps 17.x Planned Enhancements
Report Writer
Messaging/Alert System
EMIS Extract/Import Performance
System Preferences for Task Page Fields
IEPs in Parent Access

32. Release Schedule ProgressBook Suite Release Schedule 2017-2018
June 28th - installed
– August 9th - installed
– September 8th - installed
17.1.x – October 1st
17.1.x – November 29th

33. Special Services User Training
New User Training – IEP & ETR
Thursday, September 28, 2017 NEOnet Lab 1:00 – 3:00
There are still seats available
New User Training – 504 Plans
Available upon Request
WEP (Gifted) Training
Available upon request
Would districts want us to set up Review Trainings?

34. Special Services Meeting
Tuesday, December 12, 2017
Friday, March 9, 2018
Friday, May 11, 2018
All Meetings are held from 9:00 – 11:00 in Room B.

35. Software Answers The ITCs originally owned Student Information (DASL)
The ITC’s have consolidated the ProgressBook Suite under the ownership of Software Answers
This will improve development between the products.
An of the news release was sent out to all admins on