1. Computer Based Shopping Systems
e-Commerce

2. What is e-Commerce? (electronic commerce)
Buying and selling products or services, usually done on the computer:
For the successful running of any business it would typically involve:
Buying
Distributing
Marketing
Selling
Paying
If some or all of these activities are performed using the internet or other computer network, they can be said to be e-commerce.

3. e-Commerce Services include …
On-line marketing
EFT (electronic funds transfer)
Just in time control systems/supply chain mgmt
On-line transaction processing
Electronic data interchange (EDI)
Automatic stock control systems
Automated data entry systems

4. e-Commerce uses the latest comms technology …
internet
Mobile phones
Extranets
databases

5. The main parts of an e-Commerce System

6. Benefits of e-Commerce
Both the customer and business benefit from e-Commerce in the following ways:
Always accessible
Low start-up and running costs
Easily updated
Search facilities
Low distribution costs
Global marketplace

7. Benefits of e-Commerce
Both the customer and business benefit from e-Commerce in the following ways:
Competitive edge
Gathering customer information
Alternative income sources

8. Drawbacks of e-Commerce
e-Commerce is not without its drawbacks and in most cases these are on the consumers’ side.
Referring to page 67, draw the diagram at the bottom of the page

9. Can you identify the following images, and match the appropriate description?
Magnetic Stripe Reader
Electronic Point of Sale (EPOS)
Electronic shelf label
Chip & Pin
Bar Code recognition
Hand-held scanner
Loyalty Cards