1. 7/2/2018 4:07 PM
BRK2042
Making StaffHub work for your organization Business Integrations & Workflows
Aby John
Program Manager
Matt Burdick
Engineering Manager
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2. Goals for this session Introduce StaffHub Learn about
7/2/2018 4:07 PM
Goals for this session
Introduce StaffHub
Learn about
StaffHub + your existing systems
StaffHub in your workflows/processes
Administering your StaffHub teams
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3. Microsoft StaffHub A single app for the Firstline Workforce
7/2/2018 4:07 PM
Microsoft StaffHub
A single app for the Firstline Workforce
Schedule & Task Management
Communications & Community
Training & Onboarding
Identity & Access Management
APIs & Business Integrations
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4. What we’ve heard from customers
7/2/2018 4:07 PM
What we’ve heard from customers
Talked to customers, IT admins and firstline workers
Read user feedback
Customers and firstline workers love the simplicity and functionality of StaffHub
Empowering firstline workers
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5. Firstline Workers Drive Business Impact
With Microsoft StaffHub, we are redefining the way we enable and engage our Firstline Workers, and providing them the tools for communication and teamwork that they need to do their best work.
Firstline Workers Drive Business Impact

6. Feedback from Admins Essential questions during Plan Deliver Operate
7/2/2018 4:07 PM
Feedback from Admins
Plan
Deliver
Operate
Essential questions during
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7. 7/2/2018 4:07 PM
Plan
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8. 7/2/2018 4:07 PM
What do I do with existing Workforce Management System and LOB investments?
Interop with Kronos/WFMs
What about HR/Payroll?
Do FLWs use multiple apps?
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9. The solution Integrate with HR/Payroll/LOB systems APIs
7/2/2018 4:07 PM
The solution
Integrate with HR/Payroll/LOB systems
APIs
Export shifts, import members
Now in private preview
Connector for Workforce Central 8
Kronos
Rich Kronos functionality + StaffHub ease of use
More WFM integrations planned
LOB web apps, PowerApps in StaffHub
LOB apps
One-stop app
Simple deployment process
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10. API details Entities Actions REST endpoint Private preview
7/2/2018 4:07 PM
API details
REST endpoint
Private preview
Tenant admins have global access
Tasks coming soon
Entities
Teams
Members
Shifts
Actions
List
Get
Create
Delete
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11. StaffHub API enums Member states Shift types Shift states
7/2/2018 4:07 PM
StaffHub API enums
Member states
Invited, deleted, active
Shift types
Working, absence
Shift states
Draft, active, deleted
Shift break types
Paid, unpaid
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12. Initialization // Create a staffHub instance
7/2/2018 4:07 PM
Initialization
// Create a staffHub instance
StaffHubBetaAPI staffHub = new StaffHubBetaAPI(
new Uri("
oauth,
new HttpClientHandler() {
CookieContainer = new CookieContainer()
});
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13. Listing teams // Get a list of all teams that the current user is on.
7/2/2018 4:07 PM
Listing teams
// Get a list of all teams that the current user is on.
// If run by a tenant admin, it returns all teams in
// the tenant.
GetTeamsResponse teams = staffHub.Teams.List();
foreach (TeamResponseEntity team in teams.Teams) {
// team object has Name and Id properties }
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14. Listing team members // Fetch more info on this team
7/2/2018 4:07 PM
Listing team members
// Fetch more info on this team
GetTeamResponse teamWithMembers = staffHub.Teams.Get(team.Id);
// Iterate through all the team members
foreach (MemberResponseEntity member in teamWithMembers.Members) {
// member object contains several properties, including
// FirstName, LastName, , PhoneNumber, State and Id }
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15. Listing shifts // Get all the shifts for this team
7/2/2018 4:07 PM
Listing shifts
// Get all the shifts for this team
GetShiftsResponse shifts = staffHub.Shifts.List(team.Id);
foreach (ShiftResponseEntity shift in shifts.PublishedShifts) {
// The shift object contains several properties, including
// StartTime, EndTime, MemberId, Breaks[], ShiftType, Title,
// Notes and Id }
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16. Kronos StaffHub connector for WorkForce Central V8
7/2/2018 4:07 PM
Kronos
StaffHub connector for WorkForce Central V8
With the integration
Import teams from Kronos into StaffHub
Save shifts and updates back to Kronos
Clock in/out
View their vacation accruals
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17. 7/2/2018 4:07 PM
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18. LOB Apps Deploy LOB Web Apps in StaffHub Can write simple Power Apps
7/2/2018 4:07 PM
LOB Apps
Deploy LOB Web Apps in StaffHub
Can write simple Power Apps
Single Sign On
Customers have flexibility
FLWs don’t need multiple apps
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19. Excel Import Get started quickly with existing schedules
7/2/2018 4:07 PM
Excel Import
Get started quickly with existing schedules
Follow a specified template
In private preview
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20. 7/2/2018 4:07 PM
Deliver
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21. What if my business requires different workflows or processes?
7/2/2018 4:07 PM
What if my business requires different workflows or processes?
Management should be notified when a schedule is published
A different system assigns tasks to employees
the team when a schedule gets published
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22. StaffHub connector in Microsoft Flow
7/2/2018 4:07 PM
StaffHub connector in Microsoft Flow
Implement processes for your teams
Flexible and configurable
Trigger workflows when
Schedule gets published
New shift is added
Time off request is created
Perform StaffHub actions
Approve/deny time off requests
Get shift information
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23. Flow demo StaffHub Connector 7/2/2018 4:07 PM
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24. 7/2/2018 4:07 PM
Operate
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25. How do I administer StaffHub teams?
7/2/2018 4:07 PM
How do I administer StaffHub teams?
Want to centrally create teams
What happens when a manager leaves
Understand usage within the organization
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26. Create a team // Pass in a TZ Olson code and a team name
7/2/2018 4:07 PM
Create a team
// Pass in a TZ Olson code and a team name
CreateTeamRequest createTeam = new CreateTeamRequest(
"America/Los_Angeles",
"SF retail 5");
CreateTeamResponse response = staffHub.Teams.Add(createTeam);
// response.Team contains properties Name and Id
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27. 7/2/2018 4:07 PM
Invite a new member
CreateMemberRequest createRequest = new CreateMemberRequest(
firstName: "Amy",
lastName: "Liu",
displayName: "Amy Liu",
isManager: false,
phoneNumber: " ",
staffHub.Members.Add(teamId, createRequest);
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28. Usage reports In O365 admin reports PowerBI content packs
7/2/2018 4:07 PM
Usage reports
In O365 admin reports
PowerBI content packs
View team and usage information
Team counts/sizes
Active/inactive users
Last activity dates
Swap/time off/messaging/files activity
By the end of the year
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29. Cheat sheet APIs Flow WFM Integrations PowerApps Technology
7/2/2018 4:07 PM
Cheat sheet
Technology
Your scenarios
Availability
APIs
Integrate with Payroll/WFMs/LOB systems
Create StaffHub teams
Update memberships
In private preview
Admin permissions coming soon
Tasks coming soon
Flow
Create specific workflows for your organization
Managers must follow a process
In production
Improvements soon
WFM Integrations
Kronos today
Others in the future
PowerApps
Simple LOB apps for your workers
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30. Next Steps Email us at staffhubinfo@microsoft.com for private preview1
us at for private preview 2
Start using Flow templates 3
Talk to us at our booth 4
Attend StaffHub 101 session: 11:35 pm on 9/26 at OCCC West Building Theater – Level 2

31. Thank you! This came from your feedback Tell us how this works for you
7/2/2018 4:07 PM
Thank you!
This came from your feedback
Tell us how this works for you
Talk to us if you’re interested in participating
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32. Please evaluate this session
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33. 7/2/2018 4:07 PM
Questions?
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34. 7/2/2018 4:07 PM
Appendix
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35. 7/2/2018 4:07 PM
Flow
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