1. Cisco Unity Connection
New Media Player
April 2016

2. Notice
The information in this presentation is provided under Non-Disclosure agreement and should be treated as Cisco Confidential. Under no circumstances is this information to be shared further without the express consent of Cisco.
Any roadmap item is subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.

3. Agenda Introduction New Interface Supported Functionality Demo
Troubleshooting Tips

4. Introduction

5. Introduction Legacy Media Player (CUC 11.0 & earlier)
Dependency on Java Applet
Compatibility Issues on different Browsers
Introducing New Media Player (CUC 11.5)
Based on HMTL5/CSS3 and Jquery/Ajax
More intuitive Interface
Removes dependency on Java/Applet
Supports latest browsers
Uses REST API’s

6. All New Interface New Interface Progress Bar Upload
Phone/Computer Toggle
Recording Length
Volume Control
Download
Number or URI
TRAP Play
TRAP Stop
TRAP Record
Speed

7. Supported Functionality
Play/Pause/Resume/Stop via TRAP
Record Play/Pause/Resume/Stop via TRAP
Speed & Volume Controls for the playback
Upload & Download (only .wav format is supported)
Support for – Recorded names, Greetings, Interview Questions
Note :
All functionalities are supported using REST APIs
Current version does not support record and play via Computer
Supported WAV formats are PCM Linear, G.729a, G.726, GSM 06.10, G.711 a-law

8. Demo Scenarios

9. Scenario 1: New Media Player TRAP Record/Pause/Stop
Login to Connection Administration page with the login credentials
Go to User List, Click on user Mediauser1
On User Edit page click on Record icon of New Media Master
Phone will ring, pick up Phone, recording will start
Pause recording and resume recording
Stop recording
Play temporary recording
Save User to view recording for voicename

10. Scenario 2: New Media Player TRAP Play/Pause/Stop
Login to Connection Administration page with the login credentials
Go to User List, Click on Mediauser1
On User Edit page click on Play Icon of New Media Player
Phone will ring, pickup phone, voicename will be played
During Play, Pause the playback
After Pause user can Resume or Stop playback

11. Scenario 3: New Media Player Speed and Volume Functionality
Click on Play Icon of New Media Player
Increase/Decrease Volume
Change Speed to -1x, 1X, 2X, 3X
Stop playback
Start playback again

12. Scenario 4: New Media Player Upload Functionality
Login to Connection Administration page with the login credentials
Go to User List
Select one user, Click on Edit and open greetings(e.g Standard)
Click on Upload Icon of New Media Player
Browse and Select .wav(supported format only)
Save User
Note: Once uploaded user must explicitly click save before being able to play the uploaded file

13. Scenario 5: New Media Player Download Functionality
Login to Connection Administration page with the login credentials
Go to User List
Select one user
Click on Edit and open Greetings
Edit any greeting, let’s say Standard
Click on Download Icon of New Media Player
Save .wav file into desired location

14. REST API’s used for New Media Player – Play/Pause/Stop and Upload/Download
Cisco Unity Connection Telephony Interface (CUTI) API -- Using CUTI for
Basic Call Operations
Reference:
PI_--_Using_CUTI_for_Basic_Call_Operations#Pause_the_recording

15. Comparison with Legacy Media Player
Playback of uploaded .wav file is supported only after saving it.
Recording and Playback only via TRAP is supported
Recording and Playback via Computer is not supported

16. Troubleshooting Tips

17. Troubleshooting Scenario 1
Problem Statement
Not able to download recordings
Action Required
Check for following browser's Download Settings
Download Location
Ask where to save file before downloading

18. Troubleshooting Scenario 2
Problem Statement
Unable to Upload a .wav file.
Action Required
The file being uploaded may not be in supported .wav format
Convert the .wav file to another supported audio format
Use a .wav file that is recorded in a supported audio format
Or alternatively, Make a new recording by using a phone

19. Thank You