1. Illinois Radon Program
Reducing the Threat to Public Health Risk
The Need for Certification and Licensing
September 19, 2016
Patrick Daniels

2. One Bad Apple

3. Quality Assurance
the maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.

4. Quality Assurance
Quality Assurance is essential to building a successful business that delivers products or services that meet or exceed customers’ expectations.
Competitiveness Customer Loyalty Reputation Compliance

5. Accuracy Means Quality
Accuracy Precision Bias
Measurements are close together and trend towards the true value
Measurements are all very close to each other
Trend across measurement system of tendency to lean one way of the true value
GOOD precision + GOOD bias = ACCURACY
Accuracy is what we care about!!!! You have to measure and track the 2 components to ensure the radon measurement results provided to clients are accurate.

6. One Bad Apple

7. Measurement Audit Findings
Illinois performs 6 month Performance Audits on all new Measurement Professional Licensees
2016 – 30 audits performed (1 had no findings)
5 spike related findings (16%)
29 duplicate related findings (96%)
25 cross check related findings (83%)
4 calibration related findings (13%)
26 final report related findings (86%)

8. Mitigation Quality

9. Mitigation Quality

10. Mitigation Quality

11. One Bad Apple

12. Patrick Daniels patrick.daniels@illinois.gov (217)782-1325
Questions?
Patrick Daniels (217)