1. Is That My Kid’s Babysitter?
A Guide to Understanding and Communicating with Millennials.
Eastern District of Texas Bench Bar Conference 2017
Presented by Amelie Karam

2. Work-Life Balance Ideas:
Flexibility with family-related activities
Option to work-from-home a few days a week/month
Opportunity to change shifts if needed

3. *Pew Research 2015

4. By 2029, all Baby Boomers will have reached age 65.
*AARP 2011

5. Strengths and Weaknesses

6. Strengths
Tech Dependent
Social Media Machines
Enthusiastic
Inclusive
Self-Sufficient

7. Weaknesses
Entitled
No Sense of Commitment
Not Hard Workers
Know-It-All Attitude

8. #MillennialsAreConnected
Don’t forget, Millennials share their opinions on social media.
#MillennialsAreConnected
Have clearly stated technology policies.
Use technology to appeal to Millennial jurors.
Be aware of your Millennials’ online presence.

9. How to use technology to appeal to Millennial jurors:
Have a clearly stated cell phone policy.
Offer cell phone ”friendly” times.
Use up to date technology.

10. Millennials need for multisensory input.
VISUAL
AUDITORY
TACTILE

11. Infographics
blog.visme.co

12. Narrow down your theme. 15

13. 140 Characters 15

14. The fundamental basis of persuasion is attention.
- Kevin Yankowsky 15

15. Work-Life Balance Ideas:
Flexibility with family-related activities
Option to work-from-home a few days a week/month
Opportunity to change shifts if needed

16. Millennials want the truth.
Have credible witnesses
Be transparent
Address any inconsistencies
*Inside Counsel- Taylor English Duma 2014

19. Millennials and Work-Life Balance

20. #PrayForLasVegas
These events have impacted Millennials’ desire for a strong work-life balance.

21. Work-Life Balance Ideas:
Flexibility with family related events
Option to work from home
Flexibility with shift changes

22. Work-Life Balance Ideas:
Flexibility with family-related activities
Option to work-from-home a few days a week/month
Opportunity to change shifts if needed

23. Everyone has a story.
43% of Millennials have been through an event forcing them to mature more quickly than their age suggests.
*Amelie Karam: Millennial Survey 2015

24. Personalize the story.
Find ways that relate to every generation.

25. Work-Life Balance Ideas:
Flexibility with family-related activities
Option to work-from-home a few days a week/month
Opportunity to change shifts if needed

26. Millennials have a strong need for affirmation.
99% of Millennials surveyed said affirmation was important.
*Amelie Karam: Millennial Survey 2016

27. How do Millennials like to receive affirmation?
Verbally in private
Verbally in public
Sent in an
Handwritten in a note
Millennials like to receive affirmation from their coworkers or direct boss.
*Amelie Karam: Millennial Survey 2016

28. Collaborating with Millennials

29. 100% of Millennials surveyed wanted to be heard and asked for input at work.
*Amelie Karam: Millennial Survey 2015

30. Ways to involve Millennials in the workplace:
Collaborate when decision making
Offer a Mentoring/Reverse-Mentoring program
Have a Millennial representative on the board
Construct a multi-generational strategic planning committee

31. Millennials want to make their own decision.

32. Generational Changes

33. Millennials and the dress code
Generational Changes
Millennials and the dress code
40% of Millennials have at least one tattoo.
*Pew Research 2010
79% of Millennials think they should be able to wear jeans to work at least some of the time.
*MTV, No Collar Workers 2012

34. Clearly state the dress code policy.
Possibly have a Millennial help when re-evaluating the dress code policy.

35. Generational Changes in Finances
2016 graduating Millennials have an average of $37,172 in student debt.
*Federal Reserve
The combined undergraduate and graduate student debt for a law degree is $140,616.
*NewAmerica Study

36. Work-Life Balance Ideas:
Flexibility with family-related activities
Option to work-from-home a few days a week/month
Opportunity to change shifts if needed

37. Millennials average five business trips a year.
*Boston Consulting Group 2013

38. Ask your Millennials if they have gathered new ideas or information through their travels, living in other cities, or working with other companies.

39. Work-Life Balance Ideas:
Flexibility with family-related activities
Option to work-from-home a few days a week/month
Opportunity to change shifts if needed

40. Millennials vary by culture.
*Harvard Business Review Study 2015

42. Takeaways

43. Use updated technology.
Takeaway #1
Use updated technology.

44. Takeaway #2
Speak the truth.

45. Takeaway #3
Personalize the story to appeal to multi-generations while considering ethnic makeup.

46. Affirm your Millennials.
Takeaway #4
Affirm your Millennials.

47. Let us make our own decision.
Takeaway #5
Let us make our own decision.

48. Work-Life Balance Ideas:
Flexibility with family-related activities
Option to work-from-home a few days a week/month
Opportunity to change shifts if needed

54. ameliekaram.com