1. Department of Personnel and Training
Regional Workshop on Intensive Training Programme
5 December 2011 at MGSIPA, Chandigarh (Punjab)
HCM RIPA (ATI) RAJASTHAN
Department of Personnel and Training
Government of India

2. FEATURES: HCM RIPA is implementing the ITP.
Using our experiences gained in Kota, Udaipur, Bikaner, Jodhpur and Alwar districts under CBPR
Now we have undertaken Ajmer and Tonk districts.
Following Systematic Approach to Training (SAT) Cycle
Sensitization-cum-TNA Workshop conducted in 2 districts
Training of Trainers conducted in Tonk district and developed 40 persons as trainers.
Training of Trainers in Ajmer District will start in January 2012.
Saturation Training of nearly 3500 frontline employees-Target.
Non Residential Courses at the district level headquarter
3 Days training
Covers all 4 classes (Class I, II, III & IV)
Will take nearly 2 Years.

3. CORE TEAM Shri L.P.Kothari, IAS (RR-1977)
Additional Chief Secretary to Government (Training) and Director General, HCM RIPA – Overall Supervision and Guidance
Core Group :
Dr. R.K.Choubisa, Nodal Officer-ITP, HCM RIPA
Shri Ashok Sharma

4. BUDGET RELEASED:
` lakhs for TWO districts:
TONK
AJMER

5. Services in State Government
Services are in the form of Sectors.
THREE SECTIONS:
General Services
[Budget Head ]
Social Services
[Budget Head ]
Economic Services
[Budget Head ]

6. 3500 FRONTLINE PEOPLE FROM SECTORS : Agriculture and Horticulture
Animal Husbandry
Ayurved
Water Resources & Watershed Development and Soil Conservation
Medical and Health Services
Revenue
District Administration
Rural Development and PR
Forests
Transport
Food and Civil Supplies
Excluded : Education and Police
3500

7. INITIAL TNA WORKSHOP
TNA Workshop in Ajmer on 11 March 2011 and in Tonk on 28 April 2011 conducted with 105 participants through which we identified training needs.
Training Module validated through TNA.
3 New Chapters were added in place of 3 existing chapters
Participants:
District Level Officers – 50 (Ajmer)
District Level Officers – 55 (Tonk)

8. TRAINING OF TRAINERS ToT in Tonk completed in June and July 2011.
ToT in Ajmer has been planned in January 2012.
Actual Training will start from January First we are going to start in Tonk district from January Training in Ajmer will start after ToTs in January 2012.
Training Module is in press.

9. TARGET GROUP TO BE TRAINED All Frontline Employees
Level-1 State Services (Gazetted) = 307
Level-2 Subordinate Services (Non-Gazetted) = 518
TONK
Level-3 Ministerial and Class IV Services (Non-Gazetted) = 704
GRAND TOTAL: 1529
Level-1 State Services (Gazetted) = 374
Level-2 Subordinate Services (Non-Gazetted) = 558
AJMER
Level-3 Ministerial and Class IV Services (Non-Gazetted) = 1008
GRAND TOTAL: 1940

10. TRAINING MODULE FOR WHOM?
STATE SERVICES–GAZETTED
All District Level Officers
L-1
SUBORDINATE SERVICES –
(NON-GAZETTED) Middle Level
L-2
STATE SERVICES–NON GAZETTED
All Ministerial and Class IV
Lower Level Employees
L-3

11. BROAD AREAS IN MODULE Administration and ICT Behavioural Skills
Citizen-Centric Administration
NOTE: Trainings in Level-1, Level-2 and Level-3 are common on Day-1 and Day-3. However, delivery as per Entry Behaviour in each level.

12. DELIVERY DAY-1 Administration & ICT 5 Sessions Introduction
Working at the State Government and Office Management and Office Procedure Part I & II
Information Technology Part I & II
Each of 75 Minutes

13. DETAILS OF TRAINING MODULE
DAY-2 Level 1
5 Sessions
Behavioural Skills
Leadership Styles
The Art of Delegation
Developing Team Work
Developing an Internal Communication Strategy
Each of 75 Minutes

14. DETAILS OF TRAINING MODULE
DAY-2 Level 2
5 Sessions
Behavioural Skills
Developing Team Work
Motivating Your Team
Communication-A Key to Effective Supervision
Creating Your own Satisfaction Through Public Service
Serving Your Client
Each of 75 Minutes

15. DETAILS OF TRAINING MODULE
DAY-2 Level 3
5 Sessions
Behavioural Skills
Understanding Job Satisfaction
Creating Satisfaction Through Public Service
Motivating Self
Improving Inter personal Effectiveness Through Communication Skills
Each of 75 Minutes

16. DETAILS OF TRAINING MODULE
DAY-3
5 Sessions
Citizen-Centric Administration & Governance
Good Governance
Right to Information
Citizen’s Charters and Guaranteed Delivery of Public Services
Sensitization of Government Officials towards Minorities
Disaster Management
Each of 75 Minutes

17. AREAS COVERED IN MODULE
Introduction, Office Procedure, Administration, State Government functioning and Information & Communication Technology
L 1,2,3/1
Behavoural Skills like Leadership Styles, Art of Delegation, Team Work, Internal Communication
L 1/2
Behavoural Skills like Developing Team Work, Motivating Your Team, Communication-A Key to Supervision, Public Services
L 2/2
Behavoural Skills like Understanding Job Satisfaction, Motivating Self, Inter-Personal Relations and Time Management
L 3/2
Citizen-Centric Administration: Good Governance, Right to Information, Citizen’s Charter & Service Delivery, Sensitization of Government Officials and Disaster Mgt.
L1,2,3/3