1. Intercultural Communication

2. Summary of Last week There are many varieties of English.
There are now many fluent non-native speakers of English.
Learners are most likely to interact with non-native speakers
In EFL settings the language and culture of the locals should come first (English should not damage local norms, culture, or customs)
Comprehensibility is more important than fluency or accuracy

3. Your English Goals
Based on what we have learned from the current state of English, how can you better prepare learners of English for real world situations?
Write down at least 3 practical ways
Try to be as specific as possible
Based on what we have learned have your goals as an English learner changed? Why or why not?

4. Intercultural Communication
Nowadays intercultural communication cannot be avoided.
An essential skill of the 21st century is to be able to interact with people from various cultures other than your own.
English currently provides one of the major medians of interaction. (English as a lingua franca)

5. Misunderstandings/ Miscommunication

6. Watch the videos and consider...
What are the cultural differences?
Why did the misunderstandings happen?
How can we avoid misunderstandings like this?

7. Discussion
Think about at time you had difficulty communicating with someone from another culture (misunderstanding, couldn’t understand what they were saying, other).
What are some of the factors that cause intercultural communication problems?
With your group write down as many reasons as you can think of. (i.e. pronunciation)

8. Discussion What is intercultural English competence?
What is intercultural English incompetence?

9. Intercultural English Competence
Having the knowledge, attitudes, awareness and skills to communicate effectively in English with cultures other than your own. Being able to make yourself comprehensible in international settings.

10. Intercultural Incompetence
A complete lack of the knowledge, attitude, awareness and skills to communicate effectively with cultures other than your own. Not being able to make yourself comprehensible in international settings.

11. Key Concepts in ICC Developing intercultural competence
Removing intercultural incompetence

12. Target Selection
Probability of interaction

13. Verbal & Non-Verbal Factors

14. Non-verbal Communication
In a normal conversation between two persons, less than 35% of the social meanings is actually transmitted by words. (Edward T. Hall)
So, at least 65% of it is conveyed through the body (non-verbal channel).

15. Non-verbal Differences

16. Non-verbal Differences
Behavior
Gestures
Personal space
Physical contact
Eye contact
Customs
Taboos

17. Non-verbal quiz

18. a. Men holding hands is considered a sign of friendship.
In Thailand…
a. Men holding hands is considered a sign of friendship.
a. it is common to see men walking along holding
hands.
b. it is common to see a man and a woman holding
hands in public.
c. it is rude for men and women to walk together.
d. men and women traditionally kiss each other on meeting in the street.
Public displays of affection between men and women, however, are unacceptable.

19. What does the color yellow mean in China? Ex. yellow book
C. The word yellow often refers to adult content in China .
a. Good luck b. Bad Luck c. Adult Content (18+) d. Happiness

20. When a taxi driver shakes his head from side to side, it probably means..
c. This is the Indian way of saying “yes.”
a. he thinks your price is too high. b. he isn’t going in your direction. c. he will take you where you want to go. d. he doesn’t understand what you’re asking.
It can also express general agreement with what you’re saying or suggest that an individual is interested in what you have to say.

21. Which is NOT banned in Singapore?
a. Spitting b. Littering c. Gum d. Lighters
D. Lighters are not banned in Singapore unless they look like a weapon.

22. Verbal Differences

23. Considering Verbal Differences
Understanding and accepting varieties of English
Linguistic
Speed
Pronunciation
Intonation
Word choice
Expressions
Word meanings
Grammatical constructions
Directness

24. Filters of Understanding
L1 Influence
Experience Influence
Cultural Influence
What is understood

25. Words and Meaning
What people say and what they mean may differ depending on who you are talking to.

26. Difference in intended meaning
I can’t believe it!
Shut up!
Shut up!
Wow!
Be quiet
Shut up! 닥쳐
Shut up!

27. What people understand may differ depending on who you are talking to.
Words and Meaning
What people understand may differ depending on who you are talking to.

28. 닥쳐?
Shut up!
Wow!
I am getting married!

29. Words and Meaning
Cultures and languages that are more similar will tend to have similar meanings.

30. Wow! 닥쳐
How was your date?
Crazy!

31. Many things happened… 닥쳐
How was your date?
Crazy!

32. Advice for Intercultural Communication
Try to understand the speaker’s background/ point of view
Keep it short and simple
Don’t use idioms, slang or abstract language
Show and demonstrate by using examples ,illustrations, gestures etc.
Monitor face and body language
Pause a lot and check if they understand
Repeat as necessary
Ask for clarity (Don’t jump to your own conclusions)
M. Kovyazina Comparative Culturology Lectures, Tyumen State University,

33. Teacher talk examples
I would like you to quickly read page 22… for the gist focusing only on the salient points.
We are now going to read an article, which addresses how an individual is able to utilize everyday household objects as remedial therapy.

34. Teacher talk continued
I am now going to teach you how to make toast. The first thing you gotta do is get a piece of bread. Then next thing you gotta do is insert the bread into the toaster. Then you gotta wait for a couple of minutes until the bread has become toasted. You then gotta take the bread out of the toaster but be careful because it’s pretty darn hot so you might burn yourself. Ok , so you got your toasted bread, right? The last thing you gotta do is put some butter on it so that it tastes good.

35. Grand Finale
I was preparing something for you, because you guys were feeling so blue lately. I went to the supermarket to buy you guys some goodies, and I got myself into a pickle. I was paying for the items and I didn’t have enough cash, and the cashier kept looking at me funny. I didn’t know candies cost an arm and a leg, so my plan fell through.

36. Promoting ICC in the Classroom
Change your students prejudices about good English speakers.
Remove the prejudice that “Native-like” is best.
Foster understanding and acceptance of different world values and beliefs (Not only ‘Inner Circle’ countries!)
Use international characters to promote intercultural interactions. (e.g. dialogue, pictures)
Flash culture points during lessons (did you know that in.. they..?)
Expose students to different linguistic varieties.

37. What is the problem with these pages?
Considering Intercultural Communication
What is the problem
with these pages?

43. Reflection The main points from today’s lesson for me were:1 2 3
I still have the following questions about ICC and the world of English:
I can apply what I have learned to my teaching by:
I can’t apply what I have learned to my teaching because: