1. 5/13/2016

2. Diane Zapata Director of Volunteer Services
Welcome!
Diane Zapata Director of Volunteer Services

3. Vision for Volunteer Engagement
“Giving forethought to how and where volunteers fit within your organization’s larger mission, and how a vision for volunteer engagement fits with other strategic goals, creates a solid foundation for success.” - Sarah Jane Rehnborg, Ph.D., “Strategic Volunteer Engagement: A Guide for Nonprofit and Public Sector Leaders”
Often overlooked – could be implied
CRUCIAL to articulate your mission; your vision; the role of volunteers to help you get there.
Organizational Strategic Plan? *YAWN* BUT – critically important that volunteers understand why you are here and how they contribute to your vision.

4. Four Components For A Strong Volunteer Program
Recruit
Train
Motivate
Recognize & Celebrate!
Tactical … and all are important
Strategic plan (mission and vision) should be interwoven through all these steps.

5. Talk to the Expert

6. Structure of Session Note takers: Alisha, Luz, Lynn, Victor
Facilitate & Timekeeping : Diane
3 topics
10 minutes of discussion (table)
10 minutes recap (room)
Recap notes will be captured on screen
IF time permits – one more bonus topic
NOTES to be sent out later – so be sure to include address on sign in sheet!

7. How do you find volunteers? What has been effective? What has not?
Topic #1: Recruitment
How do you find volunteers?
What has been effective? What has not?
How do you find volunteers when you have a need that isn’t being fulfilled?

8. Topic #1: Recruitment (NOTES)

9. Topic #2: Retention How do you measure volunteer experience?
Can you make adjustments to improve the volunteer experience?
Do you keep metrics? Are you tracking hours, retention rates, etc?
How do you utilize metrics to increase retention?

10. Topic #2: Retention (NOTES)

11. Topic #3: Technology
What type of technology do you use to manage your volunteer program?
What do you like? What don’t you like?
Are you investigating new technology? If so, what are you looking at and why?

12. Topic #3: Technology (NOTES)

13. Topic #4: Change Management
When your organization needs change, how do you influence volunteers to change with you?
How do you communicate with volunteers to get buy in when your needs change?
How do you balance a change in direction with showing love for volunteers?

14. Topic #4: Change Management (NOTES)

15. Thank You!