1. DYXnet ONE VC Service Overview
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2. HD Video Conferencing Market & Benefits

3. Corporate usage is picking up
Significant surge in demand since SARS in 2002
Catalyst factors include rising traveling-related costs (e.g., oil, air-ticket, hotel etc.), lower bandwidth cost and emergence of HD video technology
Demand hits another high in 2008 because of contagious disease (e.g., H5N1, H1N1) and occurrence of financial tsunami
Estimation by Frost & Sullivan in 2009: global video conferencing system market will reach US$5.7 billion by end of 2013

4. Benefits of HD Video Conferencing
Reduce cost and risk related to traveling
Users are finally willing to use VC instead of face-to-face meeting
Higher resolution and larger screen enables much more convincing feeling of a real meeting
See the change in body language
More natural motion enhances confidence
Improved voice quality enables better comprehension and free-flowing conversations
Impose greater impact on the listeners
Hear and feel the emotion
Reduce risk & cost due to insurance and any kind of accident

5. Benefits (cont.) Enhance productivity & competitiveness
Manage multiple teams and dispersed resource by higher resolution split-screen multi-site VC
Display and demonstrate products with greater details and better color reproduction
High resolution collaboration tool helps demonstrate your value, e.g., PowerPoint with high resolution which delivers your message more effectively

6. Benefits (cont.)
Enabler for new unified collaboration applications & investment protection
High resolution streaming of CEO / Executive speech to staff
More engaging working relationship with co-workers by high resolution desktop VC
High-def VC for auditorium environment
Training, financial info sharing, product demonstration which requires better visual and audio details

7. Challenges & Requirements

8. Slow Return On Investment
Internal Video Conferencing
Limited usage and low utilization
High investment in MCU equipment for multi-site VC
Constrained by conference room with appropriate equipment
External Video Conferencing
Rely on expensive ISDN or less stable Internet network
 Cannot fully realize the benefits!

9. Extend the benefits of video conferencing
All employees desks
Branch Offices
Mobile workers
Home workers
Partners
Customers
Suppliers

10. End user expectations “I need …”
To be able to join a multipoint conference, regardless of where I am, without requiring an expensive end-point device
To be able to participate by listening, talking and sharing data
To be able to see the participants and become involved in the meeting

11. Features of ONE VC Service

12. Multi-Point HD Video Conferencing
A central virtual conferencing room for up to 20 users (or 19 users + 1 presentation channel) to meet face-to-face
Increase work morale, efficiency and productivity
Up to 1280x720p (HD) video quality for realistic feeling which promotes dedication to the meeting

13. Breaking the barriers – equipment type
Compatible equipment includes:
Windows PC with webcam
Tandberg all video conferencing equipment (desktop, room, HD)
Almost all H.323 VC equipment including Polycom, Sony etc.
SIP video or audio-only equipment (e.g., SIP phone hardware or software)

14. Breaking the barriers – network connection
Ways of interconnection
Internet
Broadband at home, hotel, wifi hotspot
Dedicated Internet Access at office
DYXnet MPLS Network
At headquarter or other regional offices
Internet
DYXnet MPLS Network

15. Breaking the barriers – user experience
Easy to join
Click and Invite, Click and Join
Video conference invite using URL link
Easy to use
Firewall friendly
Send/Receive content (e.g., PowerPoint)

16. Powerful
Continuous presence
Multiple layouts

17. Flexible
Content support
Multiple layouts with content

18. Special Technology to Ensure Video Quality
Universal Port™ - supports any codec, any speed, any resolution and any layout on any port without loss of capacity or capability
PacketSafe™ - ensures that packet loss anywhere on the network will have minimal impact on the quality of your conference and you stay connected
Dynamic Jitter Buffering - increases in value depending on the performance of the network in order to minimize introduced latency
ClearVision™ - magically transforms poor quality images, from standard and enhanced-definition endpoints, into 'near' high-definition clarity
720p H.264 codec – high fidelity & network efficiency
Work best with DYXnet Internet Plus and ONE VPN Remote (SSL VPN) Services!

19. Suggested PC Accessories (USB)
Webcam
Logitech Webcam 905
Logitech QuickCam Pro 9000
Carl Zeiss lens with Autofocus
Enhanced light & sound capturing
Headset
Logitech® ClearChat™ Pro USB
Logitech® ClearChat™ PC Wireless
Laser-tuned audio
Noise canceling
Desktop Speaker Phone
ClearOne Chat
Polycom Communicator

20. Service Charge Model Dedicated MCU Rental (contract-term)
6-port, 12-port or 20-port
Choose dedicated Internet bandwidth (local & international)
Unlimited usage within the contract period
Customer has administration rights and enjoys more detailed features
Short-term Virtual Room Rental (per purchase)
12-hour, 2-day or 1-week
3-port to 12-port
Unlimited usage within the purchased time-slot

21. Summary of Benefits Features Benefits Multi-point Video Conference
Improve productivity , efficiency and relationship management with external parties
Allow access for VC through Internet and Windows PC
Increase usage and better ROI
Compatible with most VC equipment of various brands
Investment protection and increase usage, leading to better ROI
On-demand or monthly basis charging scheme
Low initial investment and reserve cashflow
High video quality
Increase effectiveness of the meeting and realize benefits of VC
Managed service by DYX
Minimal administration cost on bandwidth, hardware and facility maintenance

22. Corporate Overview

23. Background Founded in 1999 by former senior management of PSINet HK
Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam
400+ staff in 12 offices (plus 1,000+ staff in IP Call Centres)
6 IDCs (HK, BJ, SH, TP) & 4 IP Call Centres (BJ, SH, GZ)
37 cities with Network POPs in Asia with services covering 700 cities
Serving over 6,500 MPLS VPN clients’ sites and hosting over 4,000 clients’ servers
Over 2,500 enterprise clients across regions
The only foreign JV in PRC has nationwide IP VPN / IP Call Centre / IDC licenses

24. International Certifications
ISO 9001 since 2007
ISO since 2007
~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications
20%+ project managers with PMP/CPMP certifications
Cisco EUC Specialized Partner since 2006
Cisco Premier Partner since 2006
Hong Kong SuperBrands 2005
Microsoft Certified Partner since 2002
Cisco Powered Network since 2000
Polycom Solution Partner since 2006
Nationwide IP VPN / IP Call Centre / IDC licenses in PRC

25. Awards 2009 The Best MPLS VPN Service Provider
2009 Outsourced Contact Centre of the Year (Inbound)
2009 Southern China Contact Centre of the Year (over 100 Seats)
2009 Off-shore Contact Centre of the Year
2009 China Best Outsourcing Contact Centre of the Year  
Cisco FY2009 Q2 Best Contributor Award of UC
2008 – 2009 China Best Outsourcing Service Provider
Top 50 Service Outsourcing Providers in China 2008
2008 Service Outsourcing Company in China (Top 50)
2008 Best Contact Centre in China
2008 Inbound Contact Centre of the Year (Off-shore)
2008 Outbound Contact Centre of the Year (Outsourced)
2008 Polycom Best Partner Award
2008 The Best Contact Centre in China (Outsourced)

26. Our Vision: FAST
Combine Forward-thinking ICT strategies with world-class Technologies and Agile services to help customers and partners Synergize for business success.
FAST
Agility
Synergy
Technology
Forward-thinking

27. DYXnet Business Empowerment Network
<Note:Follow the animation, the speaker should list the elements of DYXnet Business Empowerment Network one by one first.>
Global Network Infrastructure
World-class ICT services
International Business Partnership
<Then, following with the elaboration:>
DYXnet Business Empowerment Network
This powerful architecture integrates strong foundation of robust infrastructure, extensive business partnerships and world-class ICT services.
With DYXnet’s Business Empowerment Network, we deliver advanced ICT technologies to customers and partners throughout Greater China, while also bringing China’s many opportunities to our customers and partners around the world.

28. 37 Point-of-Presences covers more than 700 cities in Asia
Committed Service Level Agreement (SLA) quality
Around-the-clock network monitoring, management and reporting
Operate with Industry’s best-practices - ISO and ISO9001

29. Network & Operation

31. World-class ICT Services

32. Industry Solutions Retail Logistic
ONE VPN Retail - Network connectivity for shops
Co-location – High availability for Retail Application
Call Centre Outsourcing – Agent, CRM or Hotline Outsourcing
IP Telephony – IP PBX for self-built hotline support internally
ONE VC – multi-site HD VC accessibility with shops
Logistic
ONE VPN Enterprise / Corporate / Corporate Plus - Network connectivity for main office and branches
ONE VPN Retail – Network connectivity for outpost and satellite offices
ONE VC – Reduce the cost of overseas communications and business travel with multi-site HD video-conferencing

33. Industry Solutions Manufacturing Financial Services
ONE VPN Enterprise / Corporate / Corporate Plus – Network connectivity for main office, branches and factories
Internet Plus – Premium Internet access for PRC factories
ONE VC – Reduce the cost of factory and office managers’ communications and business travel with multi-site HD video-conferencing
Financial Services
ONE VPN Retail – Network connectivity for shops
Co-location – High availability for web content and application
Content Distribution – Customers experience enhancement
Content Distribution Plus – VIP customers experience enhancement
ONE VC – Boost productivity and decision-making by hosting internal meetings between branch offices via HD video-conferencing

34. Industry Solutions Web Hosting Providers Online Game Providers
Co-location – Facility management and business enablement
Online Game Providers
Clean Bandwidth – Business protection and continuity from network attack
Call Centre Outsourcing – Agent, CRM or hotline outsourcing
ONE VC – Strengthen your collaboration with regional distributors, business partners and suppliers using a low-cost HD video-conferencing system

35. International Business Partnership
Cisco Premier Partner
Cisco Express Unified Communications (EUC) Specialized Partner
Microsoft Certified Partner
Polycom Solution Partner
Other Local Solutions Partners

36. Our Competitive Advantages
The leading Greater China ICT Service Provider with over 10 years experience
Professional and seasoned service team
Solid experience in PRC with local expertise and strong Telco relationship
Comprehensive and flexible solutions
Competitive and flexible pricing scheme
Flexible billing options

37. Thank You!