1. Reporting a road crash
Why reporting matters UNHCR Safe Road Use campaign
Version 3
September 2017

2. REPORTING A ROAD CRASH AND ROAD CRASH INJURIES
There are many reasons to report a road crash when it happens.
This Safe Road Use Activity – Event in the Box, is designed to provide you with an understanding of:
Why reporting is important and how you benefit from reporting
What your obligations are as a UNHCR staff member in regards to crash reporting
What steps to take and how to report a road crash and road crash injuries at UNHCR

3. WHAT IS A ROAD CRASH?
… when a vehicle that is moving along a roadway collides with another vehicle or object, including a pedestrian or cyclist.
UNHCR is interested in any crash involving a UNHCR vehicle or staff member, whether as a driver, a passenger, pedestrian or cyclist

4. WHY REPORT A ROAD CRASH? Staff Obligation Reduce Future Risks
All vehicle-related incidents and crashes must be reported, even if no-one is injured or the damage to the vehicle appears to be minor. This also includes the crashes that happen to UNHCR vehicles used by Partners under the Right of Use agreement.
Reduce Future Risks
Unrepaired vehicles present a risk to staff. Even damage that seems minor can lead to increased risks.
It is possible that a problem with the vehicle could develop later as a result of the incident. Timely reporting will ensure that any damage is covered under UNHCR’s insurance scheme.
This includes vehicles on loan to partners under a Right of Use (RoU) agreement, regardless of severity.
More information on the Intranet:

5. THE BENEFITS OF REPORTING
Road crashes are the leading cause of accidental death and injury to UN staff worldwide
We can arrange appropriate medical and physiological support for staff involved
Reporting will help UNHCR understand the main risks and problems and allocate resources to preventing the highest risks.
Timely reporting means that under the GFM Vehicle Insurance operations will not face the financial burden of repairing or replacing vehicles or making third party liability settlements
Road traffic incidents are the leading cause of accidental death and injury to UN staff worldwide
Our ambition is for a ‘vision zero’, where no one is killed or injured in, or by, a UNHCR vehicle
A key objective is to increase awareness amongst our staff and the local communities we work with about the risks on the roads
But sometimes incidents do happen; many more go unreported
It is therefore imperative that in taking simple steps for safe road use, we also make it simpler to understand the true volume and nature of incidents, because:

6. WHO AT UNHCR NEEDS TO BE INFORMED WHEN A ROAD CRASH HAPPENS?
All crashes, involving UNHCR vehicles, regardless of severity
UNHCR Global Vehicle Insurance
All vehicle incidents impacting staff and their dependents including road crashes
Field Security Service
(FSS)
When a staff member sustains an injury or suffers an illness or looses his / her life as a result of a vehicle crash
Medical Services (DHRM)

7. ALWAYS REPORT
All crashes involving UNHCR staff must be reported to FSS and UNDSS as quickly as possible so that the necessary support can be provided
All crashes involving UNHCR vehicles must be reported within 72 hours to
All crash related illness, injury or death of UNHCR staff must be reported to the medical section within 1 year of the event.
This also applies to crashes resulting in damage, loss or theft of UNHCR vehicles, or where the vehicle does not belong to UNHCR but UNHCR staff members are involved
These rules also apply even if the vehicle does not belong to UNHCR, but UNHCR staff members are involved

8. APPENDIX D – SERVICE INCURRED COMPENSATION
Appendix D to the Staff Rules covers staff members for work related death, injury or illness attributable to the performance of official duties on behalf of the United Nations.
Depending on the nature of the clinical elements and circumstances, staff members may be entitled to receive reimbursement of medical expenses.
In cases where a permanent loss of function is involved, staff members may be entitled to compensation.
All rules and entitlements can be found in the consolidated text of the Appendix D to the UN Staff Rules.
In cases where a permanent loss of function is involved, staff members may be entitled to compensation. All rules and entitlements can be found in the consolidated text of the Appendix D to the Staff Rules (available under the key document).

9. APPENDIX D – SERVICE INCURRED COMPENSATION
Claim quickly - All claims are time bound (1 year for the time of the injury/ illness/death)
Why claim - The condition of the injury/ illness may deteriorate after the claims window is closed. Recuperation may be drawn out and expensive.
For information and advice, contact
your local Admin or HR Officer,
staff health and welfare service
staff council
For more detailed information on filing a claim for compensation, please feel free to contact the Headquarters Liaison & Compensation Unit by
For information regarding medical issues, please contact:
In cases where a permanent loss of function is involved, staff members may be entitled to compensation. All rules and entitlements can be found in the consolidated text of the Appendix D to the Staff Rules (available under the key document).

10. WHAT TO DO IF YOU ARE INVOLVED IN A ROAD TRAFFIC CRASH
Follow security standard operating procedures for your duty station
Note to facilitator – please include information for your duty station here
Also refer to the UNHCR incident card
At the outset if you are involved in a road crash you are going to be dealing with the crash at the scene, getting medical assistance removing the vehicle. obtaining details of witnesses etc. reporting by phone radio etc. g the scene to security/ head of office etc, photographing the scene
In a second stage you will be reporting the incident using the appropriate UNHCR forms
Be familiar with and follow the standard operating procedure in place for your duty station
If safe to do so, administer first aid to any injured persons and take steps for their treatment (call for ambulance) if necessary
Report the incident immediately to police or local authorities if appropriate
Describe the details of the incident on the Vehicle Accident Report Form
Record on the GS-46 the names, addresses and telephone numbers of all concerned:
Passengers; Witnesses; Injured persons
Names; Addresses; Telephone numbers; Drivers’ license numbers

11. WHAT TO DO IF YOU ARE INVOLVED IN A ROAD TRAFFIC CRASH
UNHCR written reporting
Report the crash using the appropriate UNHCR forms
Driver Report and Vehicle Incident Report
Appendix D if necessary
At the outset if you are involved in a road crash you are going to be dealing with the crash at the scene, getting medical assistance removing the vehicle. obtaining details of witnesses etc. reporting by phone radio etc. g the scene to security/ head of office etc, photographing the scene
In a second stage you will be reporting the incident using the appropriate UNHCR forms
Be familiar with and follow the standard operating procedure in place for your duty station
If safe to do so, administer first aid to any injured persons and take steps for their treatment (call for ambulance) if necessary
Report the incident immediately to police or local authorities if appropriate
Describe the details of the incident on the Vehicle Incident Report Form
Record on the GS-46 the names, addresses and telephone numbers of all concerned:
Passengers; Witnesses; Injured persons
Names; Addresses; Telephone numbers; Drivers’ license numbers

12. YOUR RESPONSIBILITIES
Safe road use is an individual responsibility. By each taking simple actions on the road, together we can all make a difference.
So we are asking you to…
BE ROAD SAFE

13. SUMMARY - WHO TO CONTACT TO REPORT A CRASH

14. Thank you for playing your part.B E R O A D
Buckle Up
Eyes & Ears
Rest
Offline
Abstain
Distance S A F E
Speed limit
Aware
Forward Plan
Evident
Their lives. Your life. It’s in your hands.