1. Patient Participation Group PPG
Castle Place Practice
Kennedy Way | Tiverton | Devon | EX16 6NP
Patient Participation Group PPG
Wednesday 11th October2017
Welcome!
Castle Place Practice

2. Agenda Meet and Greet & PPG purpose Practice update and news
Introductions to the practice team present
Practice update and news
General update on national picture for GP practices –Dr JRS
Staffing and GP changes at Castle Place –Dr MP
Patient Survey -ZM
Staff Survey -ZM
Mission, values and aims – refreshed. Comments welcome -ZM
Pharmacy and Appropriate Appointments projects– Dr MP
More joined up working with community services, hospital services and across a location –Dr JRS
Open Forum –Patients discussions about services
Castle Place Practice

3. Patient Participation Group
Working with practice to improve services
Meeting local needs
Co-operation and co-design
Vulnerable Groups-protection and support
Working alongside the voluntary sector
Improve voice of patient in practice for mutual benefit
Build up community relationships and support
PPG portal on website
Castle Place Practice

4. Practice Update Frontline clinical GPs (7 Partners, 5 Salary)
Change in GPs
Steady 7 GP Partners
Core list holding salary GPs
Dr Benneyworth is leaving
Dr Pople and Dr Gould are settling in very well
Non-list holding associate GPs
Dr Janssen and Dr Round
GP recruitment generally still challenging
Nurse/HCA team thriving
Services continue to be provided in full with additional
Mental health services
Talking Health, Low Mood Youth service, DAS
Preventative
Healthchecks for over 40s
Support teams
Administration has new lead role
Champions for areas across the practice
Castle Place Practice

5. Practice Update Patient Survey Staff Survey
National and local
Staff Survey
Local
Mission, values and aims – refreshed – input/comments welcome
Recent Projects
Appropriate appointments
Pharmacy and prescriptions
Castle Place Practice

6. Wider Update STP RDE = Tiverton Hospital and Community Services
At Scale /Integrated working
RDE = Tiverton Hospital and Community Services
GP input to beds and Urgent Care Centre continue for now
More joined up working makes sense and direction looks to be across a “place”
Castle Place Practice

7. Patients Open Forum OPEN FORUM Appointments Clinics Developments
Communications
Patient Newsletter/PPG webpage/Facebook?
NEXT meeting: March 2018
Castle Place Practice