1. The Value of Collaboration
Examples from Kinark Child and Family Services

2. ICES collaboration

3. Value Enhances knowledge of service areas
Demographics
Clinical information
Service utilization patterns
Helps identify service delivery needs
Variation in service use by service area
Gaps in use
Validates existing data
e.g., York client profile

4. York Client Profile

5. Background Lead agency in 3 service areas Four priorities: York Durham
Haliburton/Kawartha Lakes/Peterborough
Four priorities:
Strengthening engagement
Understanding client and service needs
Validating the service landscape
Strengthening core service delivery

6. Background
Priority #2 started with the development of a client profile
Who are we serving?
Are they representative of the broader population?
The first client profile was completed for the York service area in March 2016
8 core service providers (CSPs)
1,824 clients referred during 2013/14 fiscal year

7. About York In 2011, York was made up of 1.03 million people
Population Aged with University Degree
In 2011, York was made up of 1.03 million people
75% lived southern York Region
When moving from north to south, there is
greater population density
rising education levels
more variability in income
smaller proportion of lone parent families
increased racial and linguistic diversity
Source: Regional Municipality of York and Statistics Canada Census of Population and National Household Survey (2011)

8. CYMH Agencies & All our Kids Family Drop in Centres, York Region
Bus Routes, York Region Public Transit
CYMH Agencies
Drop in Centres

9. CYMH referrals versus York Population
Percentage of CYMH Referrals by Municipality
Percentage of 0-18 Population by Municipality

10. Age Structure: CYMH Referrals versus York Residents
0 to 6
7 to 9
10 to 14
15 to 18
Community-based services
15%
21%
37%
27%
Acute/outpatient services
30%
18%
28%
24%
York Population
33%
17%
20%
Whereas males are more likely to access both community and acute health services in childhood, female clients are far more likely to access the same services during adolescence.

11. Overall, CYMH referrals are more likely to be male; however, the gender composition of the client population varies by agency.

12. BCFPI Results by Agency Percentage of Referrals Scoring in the Borderline/Clinical Range
Overall n=756, Blue Hills n=331, Kinark n=326, York Centre n=100

13. Considerations Relationship/trust building Building a common vision
Transparency
Collaborative approach
Building a common vision
Recognizing a need for evidence-informed planning and decision-making
Identifying the practical implications of this knowledge
Variability in resources by agency
Research ethics
Freedom of Information and Protection of Privacy

14. Where do we go from here? Initiated conversations about
outreach for underserved populations
how to capture sensitive information (e.g., gender identities, ethnicities)
identifying common data needs
Continue to work with ICES & CSPs to
enhance knowledge of in-need population and service use
identify service delivery needs