1. Visit our website – www.pcahu.org
Welcome to
March 2, 2016
Visit our website –

2. *NAHU’s Anti-trust Statement:  Associations are subject to strict scrutiny under antitrust laws because an association is, by its nature, a group of competitors joined together for a common business purpose. The antitrust laws require companies to make certain decisions by themselves, not in conjunction with competitors. Therefore, associations and their members must proceed with extreme caution in certain areas of activity to insure against violation of the antitrust laws.
Discussions of current or future prices or commissions and refusing to deal with or boycotting any insurance carrier are among a number of areas specifically prohibited by the anti-trust laws and will not be permitted in today’s meeting.
          

3. Today’s Program Overview
noon
 1:30 pm – 1 hr CE HYBRID LIFE & ANNUITY BASED LONG TERM CARE POLICIES.
PCAHU – 50/50 Drawing
          

4. Today’s Luncheon Speaker
Attendees will provide update: Artie Hoffman, Michele Malooley, Debbie Hollister, Keith Jordano, Julian Lago,
Steve Israel
        

5. Today’s C.E.
1:30 pm to 2:30 pm
HYBRID LIFE & ANNUITY BASED LONG TERM CARE POLICIES Course ID #75444; Course Offering ID #
Instructor: Michael Teller, CLTC, CSA "Certified in Long Term Care"  "Certified Senior Advisor"     

6. Community Service
March 6, 2016   

7. Community Service Corner  

8. Community Service Corner  

9. Certification is based on the chapter's achievement
Palm Coast AHU is Gold Certified!
 Certification is based on the chapter's achievement

10. NAHU's Find an Agent Feature is a Resource on Healthcare.gov

11. Join the Brokers Making a Difference Campaign Movement!

12.  Michele Malooley recognized at NAHU Capitol Conference – Brokers Make a Difference Campaign

13. SAMPLE VERBIAGE for Members Only for Clients:
Dear First Name\Last Name,
As you may know, some politicians would like to drive health insurance brokers out of business and replace them with distant government bureaucrats. These critics claim that removing agents from the plan-choosing process would trim the administrative costs of insurance without significantly impacting ordinary consumers. They're wrong!
Agents and brokers have gone above and beyond to cater to their client’s needs. We work to obtain insurance for clients who are struggling to balance their desire to purchase high-quality and comprehensive health coverage with the reality of rapidly escalating medical care costs. Our priority is to walk you through the purchasing process, claims issues, follow-up service questions and compliance matters throughout the life of your policy.
As an active participant in the Brokers Making a Difference (BMD) Campaign organized by the National Association of Health Underwriters (NAHU), I am asking you to submit a personal testimonial on our BMD submission webpage telling how I, as your broker/agent, have been a resource to you in your healthcare insurance process. Every story conveyed helps to enhance the movement that brokers DO make a difference.
Your submissions are greatly appreciated!

14. Agents and brokers have gone above and beyond to cater to their client’s needs. We work to obtain insurance for clients who are struggling to balance their desire to purchase high-quality and comprehensive health coverage with the reality of rapidly escalating medical care costs. Our priority is to walk you through the purchasing process, claims issues, follow-up service questions and compliance matters throughout the life of your policy.

15. As an active participant in the Brokers Making a Difference (BMD) Campaign organized by the National Association of Health Underwriters (NAHU), I am asking you to submit a personal testimonial on our BMD submission webpage telling how I, as your broker/agent, have been a resource to you in your healthcare insurance process. Every story conveyed helps to enhance the movement that brokers DO make a difference.
Your submissions are greatly appreciated!

16. Step 1: Click on the attached JPEG (The Widget) and save it to your desktop.
Step 2: In Outlook, click File – Options – Mail – then, Signature (In the third section of the page).
Step 3: Go to your current signature, a click the cursor in the location where you want the widget to be placed.
Step 4: click on the picture icon then locate the widget from your desktop folder --- Then, click INSERT.

17. Step 5: The widget should be on your signature at the location you intended it to be placed.
Step 6: To link your widget to the story submission page, click on the widget,
Step 7: then, click the globe icon.

18. Step 8: Type in this URL: http://www. nahu. org/media/tools/BMD/story
Step 8: Type in this URL: into the address section. Then, click OK. Then, click OK again from your Signature and Stationary section.
Step 9: Next, click New in the top left-hand corner of your Outlook and your widget should appear in your signature.

19. Healthcare.gov Agent Broker Call Center
We are happy to announce that the Healthcare.gov Agent Broker Call Center support is now up and running, and you may start calling the call center for assistance now! Below are some of the important call center support basics:
Agents and brokers can call CMS-1515 ( ) and select option “1” to speak with agent and broker call center representatives during the following times:
Monday through Saturday from 8:00 AM–10:00 PM Eastern Time (ET).

20. Healthcare.gov Agent Broker Call Center
In November, call center representatives will also be available on Sundays and holidays during the following hours:
Sunday, November 1: Open 8:00 AM–10:00 PM ET
Sunday, November 8: Open 8 AM–5:00 PM ET
Wednesday, November 11 (Veterans Day): Open 8:00 AM–10:00 PM ET
Sunday, November 15: Open 8:00 AM–5:00 PM ET
Sunday, November 22: Open 8:00 AM–5:00 PM ET
Thursday, November 26 (Thanksgiving Day): Open 8:00 AM–5:00 PM ET
Sunday, November 29: Open 8:00 AM–5:00 PM ET
The call center will be open Monday through Saturday from 8:00 AM–10:00 PM ET in December and January, and will be closed on Sundays and holidays with the following exception:
The call center will be open 24 hours on Sunday, January 31,  

21.  Call center representatives can help with questions on topics like:
Agents’ and brokers’ user IDs for FFM registration and training
The new Marketplace Learning Management System (MLMS) and CMS-approved vendor training options
National Producer Numbers (NPNs)
Password resets and account lockouts on the CMS Enterprise Portal
Login issues at the Healthcare.gov landing page (when an agent or broker is redirected from an issuer’s or web-broker’s site)
Healthcare.gov website issues
Note: Agents and brokers should direct specific questions or issues with a consumer’s individual marketplace application to the Marketplace Call Center at Agents and brokers should direct questions related to SHOP marketplace coverage to the SHOP Call Center at

22. Weekly Webinars for Agents and Brokers
Beginning November 3 and continuing through the end of the open enrollment period, CMS will be hosting weekly webinars for agents and brokers participating in the FFM. These webinars will provide agents and brokers with updates and announcements related to open enrollment, as well as reminders of upcoming critical deadlines. The webinars will also provide highlights of relevant program content or information. CMS will be hosting two identical sessions of these webinars each week, on Tuesdays from 3:00–4:00 PM ET and Thursdays from 10:00–11:00 AM ET.

23. Weekly Webinars for Agents and Brokers
To register for any of these sessions, login to and complete the following steps:
Select "Training Events" from "My Dashboard."
Select the "View" icon next to the session of “Health Insurance Marketplace 2016 Open Enrollment Operational Updates and Announcements for Agents and Brokers” you are interested in attending.
Select "Register Me."

24. REMINDER … All future meetings!
New Location - Starting in December 2015! Holiday Inn Airport Hotel 1301 Belvedere Rd West Palm Beach, FL 33405
Lunch Menu: BUFFET  

25. HUPAC – Contributes to Federal Offices and State Governor races & Office of Insurance Commissioner
Florida has 27 Congressmen and 2 Senators – Florida Insurance Commissioner is appointed.
HUPAC contributors must be members of NAHU or family members and staff.
HUPAC – Only takes Personal Checks or Credit Cards for Candidate Funding // You can use Corporate Checks for the Administrative Fund expenses.
To Contribute:
HUPAC

26. FL PAF FAHU-PAF – Contributes to State Office holders.
Florida has 120 State Representatives and 40 State Senators and contributes to Political Parties.
FAHU-PAF – Any person or corporation can contribute to FAHU-PAF. Personal & Corporate Checks and Credit Cards accepted.
To Contribute: 1. FL PAF brochure on your table,
2. Speak with Vicky Major-Bell
3. Go to (through Member Area)

29. The Leading Producers Round Table
The BEST of the best….
That’s what The Leading Producers Round Table (LPRT) is for America’s benefit specialists.
It’s where the nation’s best performers in the business get recognized for their leadership and rewarded for their accomplishments…… with the tools and benefit that will keep them at the top of their game.
Only members of the National Association of Health Underwriters (NAHU) can qualify.
So if you like the view from the top…. Visit us at
pcahu.org
today!
Or go to:

30. Producer Round Table Status for 2015:
CONGRATULATIONS
To PCAHU Members
Who Achieved Leading
Producer Round Table Status for 2015:
Debbie Hollister - Golden Eagle
Keith Jordano – Golden Eagle
Michele Malooley – Soaring Eagle
Vicky Major-Bell – Eagle
Steve Israel – Eagle

31. NAHU’s 2016 Capitol Conference Attendees February 2016

32. NAHU’s 2016 Capitol Conference Attendees February 2016
Meeting with Lois Frankel, U.S. House of Representatives (Florida)

33. NAHU’s 2016 Capitol Conference Attendees February 2016
Meeting with Patrick Murphy, U.S. House of
Representatives (Florida)

34. NAHU’s 2016 Capitol Conference Attendees February 2016

35. NAHU’s 2016 Capitol Conference Attendees February 2016

36. NAHU’s 2016 Capitol Conference Attendees February 2016

37. PCAHU members on the Hill to represent you!
FAHU Day on Hill
PCAHU members on the Hill to represent you!
October 2015

38. Special Service Award - Jan 2015 Michele Malooley
Always there, behind the scenes,
always striving to help
Association and Fellow members

39. NAHU Convention – June PCAHU receives PACESETTER Award Palm Coast Association of Health Underwriters (PCAHU) recently received the Pacesetter Award at the National Association of Health Underwriters’ (NAHU) 85th Annual Convention and Exhibition in New Orleans, LA.  
PCAHU was recognized for the Pacesetter Award. The criteria for receiving this award includes attendance at national and regional meetings, chapter management, hosting local meetings and events, communications, membership activities and growth, public service projects, media relations efforts, and continuing education.

40. NAHU Convention – June 2015 PACESETTER Award - More
“Palm Coast AHU exemplifies the dedication to providing the best opportunities for our members,” said Artie Hoffman, president of Palm Coast. “This year, our chapter organized several events in our local community, and as part of our communications efforts hosted several continuing education courses to further the education efforts of our members and all licensed insurance agents and brokers in the area. These projects and many others have set a standard of excellence in the health insurance industry that we are proud to represent.”

41. FAHU Conference – July 2015 PCAHU “Chapter of Year” award winner
(left to right) 
FAHU President - Paul Deininger
PCAHU President – Artie Hoffman

42. FAHU Conference – July 2015 PCAHU “DAN YOUNT” AWARD WINNER
(left to right)  Vicky Major-Bell Award Winner
FAHU President - Paul Deininger

43. FAHU Conference – July 2015 Emerging Leader Award
(left to right)  MICHELE MALOOLEY
Award Winner
FAHU President - Paul Deininger

44. to our Partner Sponsors…
We would like to say
a special PCAHU
to our Partner Sponsors…
thank you

45. Your Go To Experts For All Your Clients Long Term Care Needs
Michael Teller
(561)

46. Alex.Cordova@cigna.com James.Elbaum@cigna.com
For more information contact:
Alex Cordova / James Elbaum

47. Holly Thomas hollyt@firstlantic.com 954-775-7516
For More Information Contact:
Holly Thomas

48. Lori Ault 407-504-9371 Lori@adminamerica.com
For More Information Contact:
Lori Ault      

49. Marti Kula Lillian Cohen 561-775-4550 x106 561-775-4550 x 120
For More Information Contact:
Marti Kula Lillian Cohen x106    x 120

51. David Kingsford  |  Employee Benefits Sales Rep (10+) Mutual of Omaha  |  Florida Group Office c:  |  o: x Florida Service Team  |    |

52. Why NAHU? Visit: www.nahu.org LEGISLATIVE ADVOCACY
The National Association of Health Underwriters (NAHU) represents more than 100,000 licensed health insurance agents, brokers, consultants and benefit professionals through more than 200 chapters across America. NAHU members service the health insurance needs of large and small employers as well as people seeking individual health insurance coverage.
LEGISLATIVE ADVOCACY
PROFESSIONAL DEVELOPMENT
DESIGNATIONS
CERTIFICATIONS
NETWORKING
NIU MAGAZINE
MEMBER ONLY RESOURCES
LOCAL, STATE & NATIONAL MEETINGS
Visit:

53. www.pcahu.org Have You Seen Our Website Lately ?
Current Meeting Information
Future Calendar of Events
Easy On-Line Meeting Registration
Newsletters
Partner Sponsor Information
Links & Resources
Press Releases & Articles
Photo Gallery
Community Service Spotlight
Member Benefits
NAHU B2B & Calendar
Links to FAHU & NAHU

54. 2015 -2016 Officers & Directors Executive Board Committees
President Artie Hoffman
President-Elect Michele Malooley Treasurer Steve Israel Immediate Past President Deborah Hollister
Meeting Secretary Karyn LeVine
Past Presidents Council Beverly Kingsley
Committees
Membership Chair Lillian Cohen HUPAC/FLPAF Chair Vicky Major-Bell
Education Chair Michael Teller
Community Service Beverly Kingsley
Legislative Chair Richard Dighton & Alexis DeLuca DeLuca
Ambassador Chair Andrew Castle Arnie Rabinowitz, Patty Trotter, Sandra Hamilton
Media Chair Claire Teller Awards Chair Deborah Hollister
Each and Every PCAHU Member is a Valued part of what makes us tick!!
We need YOU to GET INVOLVED!

55. PCAHU 2015 -2016 Officers & Directors
Each and Every PCAHU Member is a Valued part of what makes us tick!!
We need YOU to GET INVOLVED!

56. Do you have an idea for an interesting Speaker or CE Class ?
We would love to hear from you!
Please speak with Debbie Hollister or Steve Israel

57. PCAHU Takes Home FAHU Awards
Gold Certified Chapter – PCAHU Pacesetter Award - PCAHU
Leading Producer Round Table – 5 PCAHU Members
FAHU Emerging Leader Award – Michele Malooley
FAHU Dan Yount Award Vicky Major Bell
FAHU Chapter of the Year Award - PCAHU

58. Upcoming Events New Location for following meetings – Holiday Inn
April 6, 2016 May 4, 2016 June 1, 2016
Visit: for more details