1. ETHICAL & SOCIAL IMPACT OF INFORMATION SYSTEMS15
ETHICAL & SOCIAL IMPACT OF INFORMATION SYSTEMS

2. LEARNING OBJECTIVES
ANALYZE ETHICAL, SOCIAL, POLITICAL ISSUES RAISED BY INFORMATION SYSTEMS
IDENTIFY, APPLY MORAL DIMENSIONS OF INFORMATION SOCIETY *

3. LEARNING OBJECTIVES APPLY ETHICAL ANALYSIS
EXAMINE ETHICAL PRINCIPLES FOR CONDUCT
DESIGN CORPORATE POLICIES FOR ETHICAL CONDUCT *

4. MANAGEMENT CHALLENGES
UNDERSTAND ETHICAL & SOCIAL ISSUES RELATED TO SYSTEMS
ETHICS IN AN INFORMATION SOCIETY
MORAL DIMENSION OF INFORMATION SYSTEMS *

5. PRINCIPLES OF RIGHT AND WRONG
ETHICS
PRINCIPLES OF RIGHT AND WRONG
USED BY INDIVIDUALS
AS FREE MORAL AGENTS
TO GUIDE BEHAVIOR *

6. ETHICAL, SOCIAL & POLITICAL ISSUES
INDIVIDUAL
SOCIETY
POLITY
ETHICAL ISSUES
SOCIAL ISSUES
POLITICAL ISSUES
INFORMATION RIGHTS & OBLIGATIONS
PROPERTY RIGHTS & OBLIGATIONS
INFORMATION & TECHNOLOGY
ACCOUNTABILITY & CONTROL
SYSTEM QUALITY
QUALITY OF LIFE

7. MORAL DIMENSIONS OF THE INFORMATION AGE
INFORMATION RIGHTS & OBLIGATIONS
PROPERTY RIGHTS
ACCOUNTABILITY & CONTROL
SYSTEM QUALITY
QUALITY OF LIFE *

8. TECHNOLOGY TRENDS & ETHICAL ISSUES
COMPUTING POWER DOUBLES EVERY 18 MONTHS
DECLINING COSTS OF DATA STORAGE
DATA MINING ADVANCES
NETWORKING ADVANCES & INTERNET *

9. ETHICS IN AN INFORMATION SOCIETY
RESPONSIBILITY: Accepting costs, duties, obligations for decisions
ACCOUNTABILITY: Assessing responsibilities for decisions & actions
LIABILITY: Must pay for legal damages
DUE PROCESS: Insures laws are applied properly *

10. ETHICS IN AN INFORMATION SOCIETY
ETHICAL ANALYSIS:
IDENTIFY, DESCRIBE FACTS
DEFINE CONFLICT, IDENTIFY VALUES
IDENTIFY STAKEHOLDERS
IDENTIFY OPTIONS
IDENTIFY POTENTIAL CONSEQUENCES *

11. ETHICS IN AN INFORMATION SOCIETY
ETHICAL PRINCIPLES:
TREAT OTHERS AS YOU WANT TO BE TREATED
IF ACTION NOT RIGHT FOR EVERYONE, NOT RIGHT FOR ANYONE (KANT)
IF ACTION NOT REPEATABLE, NOT RIGHT AT ANY TIME (DESCARTES)
PUT VALUE ON OUTCOMES, UNDERSTAND CONSEQUENCES
INCUR LEAST HARM OR COST
NO FREE LUNCH *

12. INFORMATION RIGHTS PRIVACY: Right to be left alone
FAIR INFORMATION PRACTICES (FIP):
NO SECRET PERSONAL RECORDS
INDIVIDUALS CAN ACCESS, AMEND INFORMATION ABOUT THEM
USE INFO ONLY WITH PRIOR CONSENT
MANAGERS ACCOUNTABLE FOR DAMAGE DONE BY SYSTEMS
GOVERNMENTS CAN INTERVENE *

13. U.S. FEDERAL PRIVACY LAWS
GENERAL FEDERAL PRIVACY LAWS:
FREEDOM OF INFORMATION ACT, 1968
PRIVACY ACT OF 1974
ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986
COMPUTER MATCHING AND PRIVACY PROTECTION ACT OF 1988
COMPUTER SECURITY ACT OF 1987
FEDERAL MANAGERS FINANCIAL INTEGRITY ACT OF 1982 *

14. U.S. FEDERAL PRIVACY LAWS
PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS:
FAIR CREDIT REPORTING ACT, 1970
FAMILY EDUCATION RIGHTS & PRIVACY ACT OF 1978
RIGHT TO FINANCIAL PRIVACY ACT OF 1978
PRIVACY PROTECTION ACT OF 1980
CABLE COMMUNICATIONS POLICY ACT OF 1984
ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1997 *

15. U.S. FEDERAL PRIVACY LAWS
MORE PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS:
VIDEO PRIVACY PROTECTION ACT OF 1988
CONSUMER INTERNET PRIVACY PROTECTION ACT OF 1997
COMMUNICATIONS PRIVACY & CONSUMER EMPOWERMENT ACT OF 1997
DATA PRIVACY ACT OF 1997
CONSUMER INTERNET PRIVACY PROTECTION ACT OF 1999 *

16. ACCOUNTABILITY, LIABILITY & CONTROL
ETHICAL ISSUES: Who is morally responsible for consequences of use?
SOCIAL ISSUES: What should society expect and allow?
POLITICAL ISSUES: To what extent should government intervene, protect? *

17. INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY: Intangible creations protected by law
TRADE SECRET: Intellectual work or product belonging to business, not in public domain
COPYRIGHT: Statutory grant protecting intellectual property from copying by others for 28 years *

18. INTELLECTUAL PROPERTY
TRADE MARK: Legally registered mark, device, or name to distinguish one’s goods
PATENT: Legal document granting owner exclusive monopoly on an invention for 17 years *

19. SYSTEM QUALITY: DATA QUALITY & SYSTEM ERRORS
ETHICAL ISSUES: When is software or service ready for release?
SOCIAL ISSUES: Can people trust quality of software, services, data?
POLITICAL ISSUES: Should congress or industry develop standards for software, hardware, data quality? *

20. QUALITY OF LIFE CENTRALIZATION VS. DECENTRALIZATION
RAPID CHANGE: Reduced response time to competition
MAINTAINING BOUNDARIES: Family, work, leisure
DEPENDENCE AND VULNERABILITY
COMPUTER CRIME & ABUSE *

21. QUALITY OF LIFE
EMPLOYMENT: Trickle-down technology; reengineering job loss
EQUITY & ACCESS: Increasing racial & social class cleavages
HEALTH RISKS *

22. QUALITY OF LIFE HEALTH RISKS: REPETITIVE STRESS INJURY (RSI)
CARPAL TUNNEL SYNDROME (CTS)
COMPUTER VISION SYNDROME (CVS)
TECHNOSTRESS: Irritation, hostility, impatience, enervation, fear
VDT RADIATION *

23. INTERNET CRIME & ABUSE HACKING: Access to proprietary data
JAMMING: Tie up host computer
MALICIOUS SOFTWARE: Viruses disable computer
SNIFFING: Intercept data passing through system, e.g. credit card data
SPOOFING: Fraudulent misrepresentation *

24. MANAGEMENT ACTIONS: A CORPORATE CODE OF ETHICS
INFORMATION RIGHTS & OBLIGATIONS
PROPERTY RIGHTS & OBLIGATIONS
ACCOUNTABILITY & CONTROL
SYSTEM QUALITY
QUALITY OF LIFE *

25. ETHICAL & SOCIAL IMPACT OF INFORMATION SYSTEMS
c h a p t e r 15
ETHICAL & SOCIAL IMPACT OF INFORMATION SYSTEMS