1. Topic - DATA PROVIDERS TRAINING COURSE Monitoring procedure

2. Daily reports
Data Provider monitoring is based on daily reports from Integration Server by

3. Daily reports
URL:
– Data Provider status summary report (
– Data Provider metadata quality and data availability report (

4. Daily reports Individual reports URL:
– Data Provider metadata quality and data availability report (

5. Daily reports

6. MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013
Problems and actions
Problem 1
Data Provider is not available. HTTP-code :408
Description and actions
no network connection with the Data Provider
recommendation - check network connection between Data Provider and Integration Server
MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013

7. MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013
Problems and actions
Problem 2
Empty response message
Description and actions
 response from the Data Provider is received, but the response message is empty
recommendation - check data source connection within the Data Provider, try test request, check data availability
MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013

8. MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013
Problems and actions
Problem 3
No data in response
Description and actions
 response from the Data Provider is received, but URL to the transport datafile is missing
recommendation - check data source connection within the Data Provider, try test request, check data availability
MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013

9. MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013
Problems and actions
Problem 4
Operation timeout
Description and actions
 response timeout from the Data Provider has exceeded admissible value
recommendation - test request for the data possibly is executing too long, check your data source connection
MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013

10. MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013
Problems and actions
Problem 5
Communication with Data Provider stopped
Description and actions
due to the Data Provider failure/inaccessibility communication with it has been stopped
recommendation - Contact your Integration Server administrator for more details
MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013

11. MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013
Questions?
MINCyT, Buenos Aires, Argentina, 7 – 11 October 2013