1. Healthcare Change Makers
Nick Dean, Project Coordinator
&
Matthew Areskog, Bristol Community Health

2. What do we mean by patient and community leadership?
“Patient and community leadership is about investing in the skills and confidence of patients, service users, carers and members of the community.
Patient and community leaders use their experiences to collaborate with others at strategic level to influence change in healthcare. Patient leadership is more than patient and public engagement and can make a unique contribution to improving services.”
Mark Doughty, Director, Centre for Patient Leadership

3. Need for the Programme
‘Building a new relationship with patients and our communities’
Joined up thinking on key decisions that affect us all:
Between Healthcare providers and their patients/carers
Between Healthcare providers and Bristol’s communities
Between the provider of healthcare services
Learning from the experiences of those that have directly or indirectly used the healthcare services
Representing the different communities of Bristol in healthcare decisions: Investing in Healthcare Change Makers so that they can constructively engage with their communities, each other and senior managers of healthcare providers to make key decisions on how their services are delivered.

4. A Health Provider Partnership
Training provided by:
Evaluation by: Supported by

5. Southmead Hospital Over 8,000 staff employed
“Working in partnership with those who use our health services  in NBT and across Bristol is crucial to helping us secure service that meet the needs of the people we serve  .Working with BCH and UHB on this exciting program to develop and support  Healthcare Change Makers will go a long way in helping us to develop stronger partnerships with all and lead to change influenced by our Health care Change makers.” – Gill Brook, Head of Patient Experience, North Bristol Trust

6. Providing over 40 different community healthcare services for children, adults and in prison services
Employing over 1700 staff
“We are committed to sharing decisions with our communities and investing in the Healthcare Change Makers so they can help shape the way in which we plan and deliver community healthcare in the city. We believe by doing this together with the local acute hospitals, we can create opportunities for some real, meaningful involvement that leads to some positive change in city and local area.”
Matthew Areskog, Patient & Public Empowerment Lead, Bristol Community Health

7. St Michaels Hospital, The Eye Hospital, The Children’s Hospital and the BRI amongst others.
Delivering more than 100 healthcare services.
Over 8000 staff
Particularly looking for people with experience of their children focussed services to form a community group that will assist in ensuring this healthcare is as effective as possible
“The Patient and Community Leadership Programme is part of our  broad and ambitious plans to refresh the way in which we deliver our patient and public involvement work. It is about creating new opportunities for people to be included in conversations about how healthcare is developed and provided in Bristol and at UH Bristol.”
Tony Watkin, Patient & Public Involvement Manager

8. Programme Commitment and Locations
Part 1 – The Workshops
Training period delivered by Mark Doughty, Director at Centre for Patient Leadership
November 14th at the Watershed, Bristol
December 16th at Future Inn Bristol
January 9th 2017 at the Watershed, Bristol
January 23rd at the Watershed, Bristol. Session delivered by the healthcare provider and the Diversity Trust
February 6th at the Watershed, Bristol
All of these dates will take place in the daytime, 9am until 5pm. Lunch & refreshments during the day will be provided

9. Programme Content
Key aim: To give you the confidence, skills and knowledge to partner with healthcare providers to influence how their services are delivered to the communities of Bristol
Guided by Mark Doughty, Influenced by the participants
Past programme training has included:
Who is a leader, what do they need to do and how do they do this
How to successfully influence, build relationships and work with others
How to manage difficult behaviour, disagreements and conflict
Engaging in joint decision making when the issues are complex with no easy solutions
Dealing with politics and issues of power
Becoming a really effective communicator
How to overcome barriers to progress
The work, structures & systems of the healthcare providers
Equality & Diversity

10. Part 2 – After Workshop Commitment
Working together with decision makers in the healthcare providers
Healthcare Change Maker Forum
Meet together around 6 times a year with senior managers and clinicians of the three healthcare providers
Committed to this for 18 months
Work with your communities to hear their views on healthcare
Influencing the forum’s decisions
Other opportunities within North Bristol Trust, University Hospitals Bristol and Bristol Community Health

11. Healthcare Change Maker Forum
The
Communities of Bristol

12. Participants Cross-section of Bristol’s diverse communities
Experience of Healthcare Services
Committed to collaboration
Enthusiastic
Empathetic
Good at engaging constructively
Patient & Respectful Communicator
Emotionally Intelligent
Good Community Links
Respectful of diverse communities and passionate about equality
Aged 18+

13. Application Process
Application forms can be found on any of the three healthcare providers websites and Voscur. Paper copies here today
Application deadline: Sunday 23rd October
Either the completed document to Nick Dean on
Or print & post to Bristol Community Health, South Plaza, Marlborough Street, Bristol, BS1 3NX
If you need any assistance with the process please get in touch with Nick on
The three healthcare providers will asses applicants and there will call or meet you for an informal chat before a decision is made.
We will be undertaking positive action recruitment to ensure we get a diverse group of Healthcare Change Makers reflect Bristol’s communities

14. Interested in this exciting opportunity?
Come along to the Bristol Community Health stand at lunchtime to pick up an application form and speak to the team