1. Rita Wilson - Strategic Director & Business Matters Project Lead
Kevin Sleeman - Information Systems and Strategy Manager
Lichfield District Council

2. business view………

3. We need to join up information – internally and externally!
Trading
Standards
R Jones & Son
No 1 High St
Environmental
Services
Jones & Son
1 High Street
Licensing
PROSECUTION
PENDING !!
Jones Ltd
One High St
Planning
R J Jones
High St B96
Economic Development and Business Link Supporting Mr Jones!
Fire & Rescue need specific addressing for emergency call out
and for planned inspections

4. Working with Business / Business Matters Introduction
Regional/national project – currently Dudley, Solihull and Lichfield at the heart of the work - looking at 360 degree perspective of businesses as customers of local authorities
Developing a standard – at the heart of the project – bringing consistency to managing data and identity (Business Description Schema)
Initially driven by efficiency/customer improvement objectives – now supports major transformational initiatives:
Hampton Review says business should give information once only and we all share it – basis for regulatory reform
Customer Insight – to understand how to segment business customers and develop services based on identifiable need you need to know who your customers are – and keep track of them
Centralisation of Business Link operations and customer services under framework of Regional Development Agencies leading to rationalisation of Business Support programmes across local authorities and Business Link…….

5. Current Work
Work with Business Link on a regional index of businesses – core data only with information in the public domain
Supports the Simplification Agenda – need to understand customer base to be able to target support
3 West midlands local authorities including Lichfield now in a working pilot funded by Business Link
Challenge to have one source of Business data in the authority which then can be used for sharing across other agencies
Services delivered to locations – importance of Local Land and Property Gazetteer and Unique Property Reference Number
Gaining momentum – in discussion with several other Midlands authorities who wish to become part of this
Final confirmation awaited of funding through Government Connects to explore secure exchange of data – moving beyond core information
Links to parallel pieces of work………..

6. Business Matters* Stage 4
Transformational Government
National Identity Strategy
Customer Insight Forum
Business Identity Management
Working Group
Business Support
Simplification Programme
Local Government
Efficiencies and Improvement
Better Regulation Agenda
(LBRO)
Internal
data sharing
procedures and
protocols to have one
single source of data across
a multitude of Council databases –
concept of Single Business Account
Business Link WM funded Project
with Business Link and Lichfield DC
Solihull and Dudley Councils.
Live sharing of business
data to give targeted
business
support
Business Matters* Stage 4
Retail Enforcement Pilots - REP
Joined up regulation in
Manchester area (AGMA) using BM
stds,. RIEP/GC/LBRO funding
Government
Connect Pot
– bids in from BM
and AGMA
Yorkshire RIEP funding for joined
up approach to regulation in Yorkshire
using BM stds
Improving Regulation in
Staffordshire Project (IRIS) working with
SCC, LDC and Environment Agency –
joined up approaches
backed by BM data sharing
Business Matters Stages 1,2,3,
Developing standards and proof of concept
Funding through eGovernment programme and
West Midlands RIEP

7. Business Description Schema
Currently version 4
Contains 30 unique fields regarding a business
Built through wide consultation

8. Business Description fields
Identifiers
BS7666 Address
BS7666 Coordinate
Telephone Number
Fax Number
Business Name
Classification
Date Commenced Trading
Date Of Occupancy At This Address
Date Ceased Trading At This Address
Description
Website
Address
Ethnicity
Contact Details
Title
Forename
Surname
Job Title
Date Left Business
Telephone Number
Address
Fax Number
Contact Preference
Employees
Legal Status
Turnover
Business Stage
Business Directory Option
Last Updated

9. Key Identifiers 6 key fields identified as level 1 data
Responsible Local Authority (SNAC code)
Trading As name
Address in BS7666 format
UPRN (Unique Property Reference Number)
Registered Business Name
SBA Link Field (Companies House Number, NINO if given voluntarily, Charities House Number)
Level 2 and 3 data has yet to be defined and will start to be formulated through BDS 5
Level 4 is where it gets interesting!

10. Core Index Update Process
Business Link
Subscribe
Consume
Hub
Publish
Lichfield DC
Solihull MBC
R Jones & Son
1 New Street, Solihull
R Jones
1 High Street, Lichfield
& Son

11. Looking forward Government Connect and the GCSx
Level 4 data and the Staffordshire Enforcement project