1. Network Neighborhood? Who’s on Your Wi-Fi?
Douglas Burke | October 2010
Douglas Burke
Director Network Infrastructure Systems and Services
University of San Diego

2. University of San Diego Statistics
Catholic University founded in 1949
Campus Size: 180 Acres; 84 Buildings
Total Students:7,868
Undergraduate Students: 5,111
Graduate Students (Graduate, Professional and Law): 2,757
381 full-time faculty and 427 part-time; over 60 degree offerings
Catholic University founded in 1949
Campus Size: 180 Acres; 84 Buildings
Total Students:7,832
Undergraduate Students: 5,119
Graduate Students (Graduate, Professional and Law): 2,713
Tuition: $35,870 per year
369 full-time faculty and 432 part-time; over 60 degree offerings

3. Network Neighborhood? Who’s on Your WI-FI?
Securing Campus Wireless Challenges
Standards for accessing USD’s networks
Guest Self Registration
Groups & Individuals
Charging vs. Free
Community Acceptance
Academics & VIPs,
Authentic Credentials – Are they really who they say they are?
Our goal was simple – authenticate everyone!
All computers must meet USD requirements to gain access to the network
We needed a self registration system
Creating users accts (passwords) manually
Previous summers, summer camps & conferences department typically ran ~12,000 guests through campus ever summer
A small networking staff creating accounts manually was impossible
Charging or Free
We focused on credit cards as a means of identification
Charging or free – difficult concept for universities or colleges
we eventually went with a charging model and only had a few complaints
Visiting professor and other sponsor guests
Promotional codes provide 7 day access for sponsored guests and VIPs
Transition from free to fee
Authentic Credentials
It was obvious that the honor system did not work. I believe a famous couple from Disneyland actually visited USD’s law

4. Current Wi-Fi status Greater than 1700 Aruba APs 1528 - 802.11n
200 – a/b/g
6 connection modes with >41,000 sessions
4 SSIDs
24,000 unique devices (last 6 months)
Aruba Slide
Our Aruba wireless network spans all 180 acres of campus
The unique users includes our summer camps & conference venues - approximately 5900 guests & 1100 guest accounts – summer 2010

5. Solution - Self Registration Avenda Systems
Avenda Systems Identity Aware Access Control
Academic Promotional Codes for Departments and Colleges
7 Day access (standard)
Credit Card Authentication – Self Registration
Guest Wireless Access
24 hrs, 7 and 30 days
Group Wireless Access ( groups of 5 to100)
Vendor Wireless Access
6 months
Flexibility to design and update pages and requirements as needed.
Full integration with our wireless and storefront/gateway
Web console to view logs
Failed logins
Failed credit card
Troubleshooting of guest wireless
Quick response for problems or changes
As a transition, promotional codes were used extensively the first year to ease the pain of moving from free to fee
Guest Individuals and groups can pay for access using our storefront/gateway

6. Self Registration Page rolled out June 2009
Our first roll out of the Avenda product
Credit card and Promo codes – Promo codes help the conference venues transition from free to fee
Promo code are issued ever summer to all the administrative offices, colleges and department for sponsored visiting professor or VIPS
Fee structure 24 hours, 7 and 30 days

7. Group Registration June 2010
Same model as the individual guest reg page except for a minimum of 5 account to 100
Pricing model is slightly less for groups
Group or conference coordinator then hand out promo codes unique to their group for registration.

8. THANK YOU Douglas Burke burke@sandiego.edu