1. Tour guides

2. Coverage of Presentation
Tour Guide
Tour Operator
Tour manager
Planning packaged tours

3. Who is tour guide?
Who is tour operator?
Who is tour manager?
What are their tasks?

4. Tour Guide
A person who works for a travel and tour agency, who guides domestic and foreign tourists in the language of their choice for a fee, commission, or any lawful form of remuneration (Noya, 2016 & WFTGA, 2012)

5. Tasks of Tour guide Greeting and welcoming tourist groups
Giving information/describing attractions
Giving orientation/briefing
Giving the information of local food
Suggesting a place of interest to visit
Explaining safety, rules, etiquette, and custom
Closing and reporting tour activity
Providing safety device
Providing direction to tourist

6. Tour Operator
A person whose job duties includes organizing tours. He typically combines tour and travel components to create a holiday package. He advertises and produces brochures to promote the products, holidays, and itineraries.

7. Tasks of Tour Operator Deciding how many holidays to sell each season
Visiting resort to ascertain accommodation quality and suitability
Liaising with coach operator, airlines, hoteliers, and resort rep
Agreeing service levels, contracts, and costs
Confirming costumer names with the airlines/hotels
Producing brochures and internet-based information
Providing pricing information
Marketing holidays to clients via website, brochures, etc.
Handling booking, invoicing, and issuing of tickets

8. Tour Manager
A person who manages an itinerary on behalf of the tour operator ensuring the program is carried out as described in the tour operator’s literature and sold to the traveller/consumer and who gives local practical information.

9. Task of Tour Manager
Checking tourist tickets and other relevant documents, seat allocation, etc.
Helping with tourists’ passport and immigration issues
Assisting tourists’ check-in and settle into their accommodation
Making sure all travel arrangements run according to plan and that accommodations, meals, and service are satisfactory
Ensuring that the tour running smoothly

10. What is package tour?
Excursions or holidays which “package” a variety of services together to make a single combined trip.

11. Think of several tour packages that you know

12. Types of tour packages Special interest tours Adventure tours
City/regional tours
Escorted tours
Religious tours

13. Stages of planning tour package
Research (Destination and Market)
Analyze and understand the key associated with a particular tourist market, including:
Identification of economic, political, social, and climate factors that influence the future development of package tours
The target market
Making the tour to meet the exact needs of the target market
Identification of key destinations and a comparative study of alternative destination
Approaching the supplier
Making the policy decisions

14. Stages of planning tour package
2. Tour itinerary development
3. Negotiation with tourism supplier/vendor
4. Costing a package tour
5. Financial evaluation and pricing
6. Administrative staff
7. Marketing a tour package

15. Think of the tour packages for your final project: 1. Type of tour 2
Think of the tour packages for your final project: 1. Type of tour 2. Target market 3. Destination 4. Things that will be given commentary