1. Digital Savings Solution
REMOVE BEFORE PRESENTING
Elevator pitch version
Digital Savings Solution

2. What is CoreSource’s Digital Savings Solution?
Innovative marriage of consumer-centered healthcare tools designed to save employers and members money by creating informed, confident healthcare consumers who take an active role in seeking cost-effective care.
Backed by an ROI guarantee; CoreSource guarantees clients will save more than they pay, or we’ll credit the difference.*
* Certain qualifications apply to ROI guarantee
Details for ROI are on slide 26.

3. Tools with a Consumer Engagement Foundation
Points to call out on this slide:
Consumers need solutions that are affordable, accessible, and convenient.
Consumers need to know what care options are available to them.
Member engagement is the foundation for the bundle, it’s the “secret sauce.”
We need to engage the members through targeted and personalized messages via digital channels.
We want to help members become smart, confident, and informed healthcare consumers.

4. Combining Consumer Cost-saving Tools
Telemedicine
Cost & quality
On-demand digital medical doctor visits
Telebehavorial health for ongoing visits with behavioral professionals
Lowers costly ER and urgent care utilization
Quick and easy digital solution serves members whenever, wherever
Transparent and easy-to-use ranking of cost and quality scores
Allows consumers to shop for care
Member awards for using cost-effective providers*
Creates savvy healthcare shoppers
Points to call out on this slide:
Previous slide starts with tools with a consumer engagement foundation
This slide goes deeper into the consumer-centric tools
Telebehavioral Health is NEW, and the details on are slides 13-15
*Awards must be offered and cost is not included in PEPM

5. Support to Guarantee Success
In addition to these telemedicine and cost and quality transparency tools, our Digital Savings Solution includes active member outreach to engage and support members:
Personalized SMS messages through myCoreSourceWire
Regular targeted outreach
Print materials
12-month tailored communication plan & customized toolkit
Points to call out on this slide:
Personalized messages are geared towards bundle
This is the “secret sauce” the “glue.”
Active member outreach via multiple channels (text, , print)
Tailored and targeted messaging that is designed to drive member engagement
What to call out on this slide:
CoreSource will do the work, but we also need your support to!
We have designed a member engagement plan to drive the right behavior.
Our goal is to ensure members are aware of tools and services that are available to them.
We want to help them to be smart, informed healthcare consumers which translates to savings for them as well as you (employer).
The calendar is subject to change and cannot be customized.
As we understand how your population is performing, we may tweak the messaging.
As we learn more on how the member wants to be communicated, we may tweak the digital channel.
Because we’ve designed the messages to optimize awareness and utilization, the order, quantity, and content of messages can’t be changed.
Types of messages are:
Getting them connected to the Wire
Triggered HCBB green reward messages
Triggered telemedicine utilization messages
Tool awareness messages
Cohort personalized messages to encourage individuals to complete important tasks like the HCBB scavenger hunt, registering a profile on Teladoc, and opting into the Wire.

6. ROI Guarantee with Customized Support
Our Guarantee
CoreSource guarantees clients will save more than they pay, or we’ll credit the difference.
ROI Qualifications
Provide member addresses
Ensure 50%+ of members agree to electronic communications and/or myCoreSourceWire messages
Ensure 50%+ are opted into electronic EOBs
Support the supplied, tailored member communication plan
Utilization x Savings – Cost = ROI
(Any ROI credit will be given on next plan year invoice)
Points to call out on this slide:
ROI guarantee is on cost and transparency tool and telemedicine general med visit utilization.
ROI is based on the performance of the entire package
On avg. the savings for using telemedicine service is ~$472 and HCBB is ~$1500 (using a green provider)
We’ll look at total utilization and total fees paid (including rewards) to come up with the ROI. For example:
500 EE employer, based on breakeven threshold
If 1.6% or 8 people went to a Green Provider, and if 5% or 25 people used telemedicine, the calculation would be:
(8 x $1500) + (25 x $472) – (500 x $3.80)12
$12,000 + $11, $22,800
$23,800 - $22,800
$1000
Even if on avg. the 8 ppl received $50 – that would be $400
The employer would achieve a net $600 savings (breakeven) or 1 : 2.6
(Gains – Costs)
ROI = X 100
Costs
We’ve set our benchmark based on actual BOB, which is much higher than the break-even thresholds.
Also note that we look at the performance of the entire package. Therefore, ROI can be achieved by one service outperforming the other service.
Credits will be given for the following plan year.

7. Client Dashboard Monthly reports Year-in-review ROI scorecard
Telemedicine utilization (general med & behavioral consults)
Green provider utilization
Year-to-date savings
Member engagement against industry benchmarks Open rates Click-throughs Percent opted into digital channels and eEOBs
Performance against CoreSource book of business and industry benchmarks
Year-in-review ROI scorecard
Year-in-review scorecard will be ready by month 13 or 14, not at 12-month mark. This allows for claims runout for HCBB.
Green provider utilization is based on who received rewards

8. Digital Savings Solution Price
REMOVE BEFORE PRESENTING: PACKAGE A
adjust price and remove red and brackets. Price listed is lower limit.
Digital Savings Solution Price
[$3.80] PEPM
Plus the cost of awards1
Telemedicine consultation fees included.2
Members pay $0 for telemedicine visit.
SALES OR CMS: Select Package A or B depending on group, delete other package’s slide, adjust price, and remove red and brackets. Prices listed on slides are lower limits.
Package A members’ copay for telemedicine can’t be changed (it’s always $0)
1 Awards for going to a green provider average between $25–$ Telemedicine gen medicine fees are included in the PEPM. Behavioral health fees are not included in the PEPM, and the fee amount will appear on check register.

9. Digital Savings Solution Price
REMOVE BEFORE PRESENTING: PACKAGE B FOR CDHP/HDHP POPULATION
adjust price and remove red and brackets. Price listed is lower limit.
Digital Savings Solution Price
[$3.10] PEPM
Plus the cost of awards1
Telemedicine consultation
fees not included.2
Members pay for
telemedicine visit.3
SALES OR CMS: Select Package A or B depending on group, delete other package’s slide, adjust price, and remove red and brackets. Prices listed on slides are lower limits.
Package B is designed for clients with CDHP or HDHP population
1 Awards for going to a green provider average between $25–$100.
2 Telemedicine fees for gen med and behavioral health consults visit are not included in the PEPM, and the fee amount will appear on check register. 3 Telemedicine fees are subject to the terms of the plan, including any applicable deductible and coinsurance provisions..