1. PREVIEW

2. MYTHS PREVIEW Empowerment Fairness The Jerk Boss
The Difficult Confrontation
The Natural Leader
The HR Police
Time
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3. EMPOWERMENT
Without guidance, support, coaching
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4. EMPOWERMENT
Without guidance, support, coaching
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IS NEGLECT!

5. FAIRNESS
There is nothing fair about treating everyone the same!
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6. THE JERK BOSS
A soft-pedaling boss becomes a jerk boss when:
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7. THE JERK BOSS PREVIEW A soft-pedaling boss becomes a jerk boss when:
Things go wrong because of lack of direction

8. THE JERK BOSS PREVIEW A soft-pedaling boss becomes a jerk boss when:
Things go wrong because of lack of direction
AND…
The boss reacts with undue force

9. JERK BOSSES PREVIEW Don’t keep track of the details
Bonus Video: The Five Common Jerk Boss Scenarios

10. JERK BOSSES PREVIEW Don’t keep track of the details
Pretend employees have decision-making power
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Bonus Video: The Five Common Jerk Boss Scenarios

11. JERK BOSSES PREVIEW Don’t keep track of the details
Pretend employees have decision-making power
Let small problems slide
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Bonus Video: The Five Common Jerk Boss Scenarios

12. JERK BOSSES PREVIEW Don’t keep track of the details
Pretend employees have decision-making power
Let small problems slide
Build rapport on false terrain
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Bonus Video: The Five Common Jerk Boss Scenarios

13. JERK BOSSES PREVIEW Don’t keep track of the details
Pretend employees have decision-making power
Let small problems slide
Build rapport on false terrain
Are hands off
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Bonus Video: The Five Common Jerk Boss Scenarios

14. STRONG MANAGERS
Keep track of what’s going on
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15. STRONG MANAGERS PREVIEW Keep track of what’s going on
Stop pretending things are up to people when they’re not
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16. STRONG MANAGERS PREVIEW Keep track of what’s going on
Stop pretending things are up to people when they’re not
Solve small problems before they turn into big problems
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17. STRONG MANAGERS PREVIEW Keep track of what’s going on
Stop pretending things are up to people when they’re not
Solve small problems before they turn into big problems
Build rapport with people on authentic terrain
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18. THE DIFFICULT CONFRONTATION
Hands-off management makes confrontations inevitable
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19. THE NATURAL LEADER
Hands-on supervision is more important
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20. THE NATURAL LEADER PREVIEW Hands-on supervision is more important
Hands-on is strong management
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21. THE HR POLICE
HR is on your side!
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22. TIME
You don’t have time NOT to manage
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23. TIME PREVIEW You don’t have time NOT to manage
You can’t afford NOT to manage
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24. FIGHTING THE UNDERMANAGEMENT EPIDEMIC
Establish one-on-one time to talk about the work
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25. FIGHTING THE UNDERMANAGEMENT EPIDEMIC
Establish one-on-one time to talk about the work
Talk like a coach
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26. FIGHTING THE UNDERMANAGEMENT EPIDEMIC
Establish one-on-one time to talk about the work
Talk like a coach
Make accountability a process - NOT A SLOGAN!
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27. FIGHTING THE UNDERMANAGEMENT EPIDEMIC
Establish one-on-one time to talk about the work
Talk like a coach
Make accountability a process - NOT A SLOGAN!
Deal with low performers
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