1. Evaluating and monitoring creative outcomes
Stephen Plunkett
University of the West of Scotland
Graeme Reekie
Wren & Greyhound

2. Why is Monitoring and Evaluation Important?
Service Driven & Needs Led
Person Centred & Outcomes Focused
Self-directed support is about change.
Service providers will work in new ways, and perhaps develop new processes, procedures and “cultures”.
Service users and families will aim to achieve goals as well as meet needs.

3. Self Directed Support and Accountability
The Public
Service Users and Families / Carers
Voluntary and Private Agencies
Statutory Services

4. Challenges
Does the monitoring or evaluation model “fit” with the process which is occurring?
Who are the Stakeholders?
How best to gather, analyse and interpret information?

5. Common elements of evaluation
1. Purpose
Proving
Improving

6. Common elements of evaluation
2. Focus
Monitoring
Evaluating

7. Common elements of evaluation
3. Measures
Tangible
Intangible

8. Common trends From To Proving Improving Monitor Evaluate
Inputs, outputs
Outcomes
Passive clients
Engaged participants

9. Group Exercise
Exploring monitoring and evaluation in a real life SDS context.
Please read and discuss the case study:
What outcomes can we identify?
How could we identify whether the outcomes are being achieved?