1. iShop Training Module Unsecured Browsing

2. Unsecured Browsing
Browsing the site without logging in is the default for anyone who visits our e-commerce site.
Unsecured browsing allows customers to:
Browse the site
Add items to the shopping cart
Unsecured browsing limitations are:
No pricing information is available
Shopping carts cannot be converted to orders
Rapid Order Entry feature is unavailable
Quote feature is unavailable
Unsecured browsing is available to everyone.

3. Secured Browsing
Secured browsing requires a user name and password and is available to current customers.
Secured browsing allows customers to:
Add items to the shopping cart
Shopping carts can be converted to orders
Rapid Order Entry feature is available
Quote feature is available
Customer specific pricing information is available
Address maintenance
Purchasing Agent Management
Secured browsing is available to current customers.

4. User Information Bar Know the difference… Unsecured browsing
User Name is not shown
You must log in to access your account
Cart Total is unavailable

5. User Information Bar Know the difference… Secured browsing
User Name is shown
Account access is available
Cart Total is available
Access to Rapid Order Entry

6. Product Navigation
SALE
Sale area provides information about current promotions and sale items.
Check back often as this information changes frequently

7. Browsing the Site Drop Downs
Use the drops downs menus to find products in categories.
Products are grouped by categories; pumps, reels, handles, etc.
Pump category is also grouped by fluid type
Use the fly-out panels to navigate to the product you are searching for.

8. Browsing the Site
In this example we will navigate to the Panther 5:1 using the drop down

9. Click Pumps
Click Piston Pumps Pride
Click Panther HP 5:1

10. Browsing the Site Catalog Pages
These pages show a listing of all items in a specific category. You will also see related items that can be purchased such as service kits, items to assist in building a system or unit.
Product listing order
Service kits will always be at the top
Pump
Packages
Kits
Accessories
Catalog pages provide access to technical data and product selection

11. Browsing the Site
Lets review to the Panther 5:1 catalog page

12. Product Info
Kits
Packages
Basic Pump
Service Kits
Accessories

13. Browsing the Site Product Pages
The product page provides access to technical data and product selection
Use the drop down to select a product from this listing

14. Browsing the Site
Lets review to the Panther 5:1 Product Page

15. Ready to Buy
Use pull down for written descriptions
Technical Information
Click the Panther 5:1 Pump Link

16. Selecting Product Adding items to the cart can be done
From the drop down list – using the written description
Use Ready to Buy by selecting the features you want a corresponding SKU is entered.
Lets choose a
DR Meter-rigid ext with a ¼ turn manual nozzle and oil tip
Product #

17. Selecting Product Using the drop down feature, lets choose a
DR Meter-rigid ext with a ¼ turn manual nozzle and oil tip
Product #

18. Use pull down for written descriptions
In the Dr Meter Control Handle product box
Search for Handle DR-Rigid ext, ¼ turn manual for oil
Verify item #

19. Selecting Product Using the Ready to Buy feature, lets choose a
DR Meter-rigid ext with a ¼ turn manual nozzle and oil tip
Product #

20. Choose features
Rigid Extension
Qtr turn oil Nozzle
Metered
Click the Dr Meter Control Handle link
Verify item #

21. Unsecured Browsing Notes
This module focused on Unsecured browsing.
View Ways to Shop Secured browsing for additional browsing techniques and secured features.
Current Balcrank customers and registered iShop users may shop the site any way they choose.

22. Thank you for your time. Questions or comments Contact: Jess Larkin