1. WHY STUDY OB
Outline
History of OB
What are organizations
Why do organizations exist
The role of OB
Definition of OB
Meaning of OB
Foundations of OB
Approaches to OB
Importance of OB
Emerging Challenges of OB

2. HISTORY OF OB
Industrial Revolution – Robert Owen, Andrew Ure and JN Tata provided certain welfare facilities. The idea generated into paternalistic approach
Scientific Mgmt – Taylor believed in rationalizing production. He believed that human behaviour was based on rabble hypothesis
Human Relations Management (1920s-1940s)- Great Depression, Labour Movement & Hawthorne studies led to the movement OB – 1950s
Illumination Studies , Relay Room , Bank Wiring Room

3. What is an Organization?

4. WHO ARE MANAGERS ? Managerial Activities Make decisions
Allocate resources
Direct activities of others to attain goals

5. Management Functions Management Functions Planning Organizing Leading
Controlling
Management Functions

6. Mintzberg Managerial Model
Role Description
Interpersonal
Figurehead Symbolic head ,required to perform a no. of routine duties
Leader Responsible for the motivation and direction of employees
Liaison Maintains a network of outside contacts who provide favors
Informational
Monitor receives wide variety of information
Disseminator Transmits information received from outsiders
Spokesperson Speaks to outsiders about plans, strategies, actions and results

7. MANAGEMENT SKILLS

8. Effective Versus Successful Managerial Activities (Luthans)
Traditional management
Decision making, planning, and controlling
Communications
Exchanging routine information and processing paperwork
Human resource management
Motivating, disciplining, managing conflict, staffing, and training
Networking
Socializing, politicking, and interacting with others

9. What is OB

10. Foundations of OB Social Systems INDIVIDUAL DIFFERENCES
Mutuality of Interests OB
Whole person
Holistic Concept
Caused behaviour

11. Approaches to OB
Contemporary Approach – consisting of different disciplines like psychology, sociology, social psychology, anthropology and political science
Human Resource Approach / Supportive Approach– This approach states that people are the central resource in any organization and they should be developed towards higher levels.
Contingency Approach – It assumes that there is no one best way available in any organization.
Systems Approach –It views organization as united purposeful system composed of parts. This gives the person to view the organization in totality
Productivity Approach – It is the ratio of output to input. The higher the numerical value the greater efficiency.

12. Contributing Disciplines to the OB Field

13. Contributing Disciplines to the OB Field

14. Contributing Disciplines to the OB Field
Eg- Sales agents who often influence the decision making of consumers

15. Contributing Disciplines to the OB Field
Eg- Americans believe in independence, space etc, Japanese believe in harmony North Indians are industrious

16. Contributing Disciplines to the OB Field
Eg- The Shiv Sena being wiped off and a new MNS party being launched

17. The Dependent Variables (cont’d)

18. The Dependent Variables (cont’d)

19. The Dependent Variables (cont’d)

20. The Dependent Variables (cont’d)

21. Emerging Challenges for OB
Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service

22. Basic OB Model, Stage I

23. References OB – Stephen Robbins OB – Fred Luthans OB – K Aswathapa
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