1. Good Practice in Volunteer Management
VOLUNTEER PROGRAMME
Good Practice in Volunteer Management
What is the purpose of the training course?
To emphasis the good practices and if necessary help you put in place improvements in your organisations
Liz Devaney

2. VOLUNTEER PROGRAMME STAGES
PLANNING PREPARATION PROCESS
DIVERSITY
NATIONAL OCCUPATIONAL STANDARDS
COMMUNICATION STRATEGY
“Good volunteering opportunities” for the volunteer invoves you, the manager, planning the activities, preparing the resources needed and having all the supporting processes in place. More explanation as we go through

3. PLANNING
Why involve volunteers? Outcomes to be achieved Objectives to be achieved Resources needed Standards to underpin work/working methods
DIVERSITY
NATIONAL OCCUPATIONAL STANDARDS
COMMUNICATION STRATEGY
These are the key questions you would start of your planning for a volunteer project/opportunity to happen

4. PREPARATION
Policies to underpin volunteer programme Staff-selection from existing volunteers and training for objectives Funding Systems
DIVERSITY
NATIONAL OCCUPATIONAL STANDARDS
COMMUNICATION STRATEGY
This involves all the paperwork you may need to have in place. Some (like policies) of it is driven by laws or guidelines, some by funders needing to track what happened to their money!

5. PREPARATION Systems to include: DIVERSITY
Support
Monitoring and review
Expenses reimbursement and resource allocation
Communication
Celebration and reward
Recording and storage of information
DIVERSITY
NATIONAL OCCUPATIONAL STANDARDS
COMMUNICATION STRATEGY
Having thought about what you want to achieve and how, you will need to have thrashed out with everyone concerned the details.

6. PROCESS DIVERSITY NATIONAL OCCUPATIONAL STANDARDS
Advertise opportunity in the project, recruit for the activity and select suitable volunteers Induction and training Work plan - Briefing, debriefing and feedback Support, supervise and monitor Respond to difficult situations/challenges Assess outcomes, evaluate and amend plans
DIVERSITY
NATIONAL OCCUPATIONAL STANDARDS
COMMUNICATION STRATEGY

7. These stages are reflected in the workbook case studies
DIVERSITY
NATIONAL OCCUPATIONAL STANDARDS
COMMUNICATION STRATEGY